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Constant reboot after SP3


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Guest Roget168
Posted

I built a computer w/ Intel Core 2 Dual processor on an Intel board.

Everything was working great for a few days now it's on a constant reboot.

I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does

anyone know if SP3 affects Intel based computers? Any help would be greatly

appreciated.

 

Thanks in advance.

  • Replies 11
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Guest PA Bear [MS MVP]
Posted

Re: Constant reboot after SP3

 

Did the problem start immediately after you installed SP3? Did you install

SP3 via Windows Update or manually?

 

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running in the background when you

installed SP3?

 

References:

 

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

 

Steps to take before you install WinXP SP3

http://support.microsoft.com/kb/950717

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

Roget168 wrote:

> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

> Everything was working great for a few days now it's on a constant reboot.

> I've heard there are rebooting issues after SP3 w/ HP and AMD desktops,

> does

> anyone know if SP3 affects Intel based computers? Any help would be

> greatly

> appreciated.

>

> Thanks in advance.

Posted

Re: Constant reboot after SP3

 

From: Jesper Johansson's blog

Does your AMD-based computer boot after installing XP SP3?

(Affects AMD-based computers with OEM images, primarily HP Desktops)

http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

 

JS

 

"Roget168" <Roget168@discussions.microsoft.com> wrote in message

news:26D65F9E-7A4C-4C4D-BA46-843474470912@microsoft.com...

>I built a computer w/ Intel Core 2 Dual processor on an Intel board.

> Everything was working great for a few days now it's on a constant reboot.

> I've heard there are rebooting issues after SP3 w/ HP and AMD desktops,

> does

> anyone know if SP3 affects Intel based computers? Any help would be

> greatly

> appreciated.

>

> Thanks in advance.

Guest PA Bear [MS MVP]
Posted

Re: Constant reboot after SP3

 

OP at least implied that he was NOT running an AMD-based computer, JS.

 

JS wrote:

> From: Jesper Johansson's blog

> Does your AMD-based computer boot after installing XP SP3?

> (Affects AMD-based computers with OEM images, primarily HP Desktops)

> http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

>

> JS

>

> "Roget168" <Roget168@discussions.microsoft.com> wrote in message

> news:26D65F9E-7A4C-4C4D-BA46-843474470912@microsoft.com...

>> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>> Everything was working great for a few days now it's on a constant

>> reboot.

>> I've heard there are rebooting issues after SP3 w/ HP and AMD desktops,

>> does

>> anyone know if SP3 affects Intel based computers? Any help would be

>> greatly

>> appreciated.

>>

>> Thanks in advance.

Guest Gerry
Posted

Re: Constant reboot after SP3

 

What is the computer make and model. What exactly do you have by way of

a Windows XP CD?

 

Are you seeing a Stop Error Report? If yes what does it say?

 

Disable automatic restart on system failure. This should help by

allowing time to write down the STOP code properly. Right click on

the My Computer icon on the Desktop and select Properties, Advanced,

Start-Up and Recovery, System Failure and uncheck box before

Automatically Restart.

 

Do not re-enable automatic restart on system failure until you have

resolved the problem. Check for variants of the Stop Error message.

 

An alternative is to keep pressing the F8 key during Start-Up and select

option - Disable automatic restart on system failure.

 

If you are using a wireless keyboard and the F8 key does not work

substitute a wired keyboard and mouse for this exercise only.

 

What is the position regarding data on the disk? Did you have a backup

or is it necessary to recover data?

 

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

 

Roget168 wrote:

> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

> Everything was working great for a few days now it's on a constant

> reboot. I've heard there are rebooting issues after SP3 w/ HP and AMD

> desktops, does anyone know if SP3 affects Intel based computers? Any

> help would be greatly appreciated.

>

> Thanks in advance.

Guest Thee Chicago Wolf
Posted

Re: Constant reboot after SP3

 

>I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>Everything was working great for a few days now it's on a constant reboot.

>I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does

>anyone know if SP3 affects Intel based computers? Any help would be greatly

>appreciated.

>

>Thanks in advance.

 

Did you install the Intel-based computer patch before SP3?

http://support.microsoft.com/?kbid=953356

 

- Thee Chicago Wolf

Guest Daave
Posted

Re: Constant reboot after SP3

 

"Thee Chicago Wolf" <.@.> wrote in message

news:6ba064d25coj9vag7su4f9q7jvprkn6btf@4ax.com...

> Did you install the Intel-based computer patch before SP3?

> http://support.microsoft.com/?kbid=953356

 

Read it again. That page is for AMD-based computers!

Guest Roget Luo
Posted

Re: Constant reboot after SP3

 

No, the system worked for a few days until it crashed today.

 

No, anti-spyware or 3rd party software, it's a computer inside of a hardware

firewall.

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:uKalDUX1IHA.4704@TK2MSFTNGP05.phx.gbl...

> Did the problem start immediately after you installed SP3? Did you

> install SP3 via Windows Update or manually?

>

> What anti-virus application or security suite is installed? What

> anti-spyware applications (other than Defender)? What third-party

> firewall (if any)? Were any of these applications running in the

> background when you installed SP3?

>

> References:

>

> WinXP SP3 - Read all prerequisites for a successful installation

> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>

> Steps to take before you install WinXP SP3

> http://support.microsoft.com/kb/950717

>

> Free unlimited installation and compatibility support is available for

> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

> e-mail support is available only in the United States and Canada.

>

> . US:

> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>

> . CA:

> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>

> . UK:

> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>

> . AU:

> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>

> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

> Windows XP | select Windows XP Service Pack 3

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

>

>

> Roget168 wrote:

>> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>> Everything was working great for a few days now it's on a constant

>> reboot.

>> I've heard there are rebooting issues after SP3 w/ HP and AMD desktops,

>> does

>> anyone know if SP3 affects Intel based computers? Any help would be

>> greatly

>> appreciated.

>>

>> Thanks in advance.

>

Guest Roget Luo
Posted

Re: Constant reboot after SP3

 

I built the system myself w/ new Intel motherboard and processor, w/

Kingston RAM, no unknown brand.

 

XP corporate edition CD w/ SP2.

 

There is no stop error, it gets to the initial Windows XP screen then it

reboots. It will get the the option for booting into Safe mode, Last good

configuration or normal boot up. I have tried all of them and all goes into

the XP screen then reboots.

 

 

"Gerry" <gerry@nospam.com> wrote in message

news:OYDOKMY1IHA.4848@TK2MSFTNGP05.phx.gbl...

> What is the computer make and model. What exactly do you have by way of

> a Windows XP CD?

>

> Are you seeing a Stop Error Report? If yes what does it say?

>

> Disable automatic restart on system failure. This should help by

> allowing time to write down the STOP code properly. Right click on

> the My Computer icon on the Desktop and select Properties, Advanced,

> Start-Up and Recovery, System Failure and uncheck box before

> Automatically Restart.

>

> Do not re-enable automatic restart on system failure until you have

> resolved the problem. Check for variants of the Stop Error message.

>

> An alternative is to keep pressing the F8 key during Start-Up and select

> option - Disable automatic restart on system failure.

>

> If you are using a wireless keyboard and the F8 key does not work

> substitute a wired keyboard and mouse for this exercise only.

>

> What is the position regarding data on the disk? Did you have a backup

> or is it necessary to recover data?

>

>

> --

>

>

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> Roget168 wrote:

>> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>> Everything was working great for a few days now it's on a constant

>> reboot. I've heard there are rebooting issues after SP3 w/ HP and AMD

>> desktops, does anyone know if SP3 affects Intel based computers? Any

>> help would be greatly appreciated.

>>

>> Thanks in advance.

>

>

Guest Gerry
Posted

Re: Constant reboot after SP3

 

Roget

 

Disconnect all hardware except keyboard, mouse and monitor and try

booting again.

 

You need to disable automatic restart on system failure. This should

help by

allowing time to write down the STOP code properly. Right click on

the My Computer icon on the Desktop and select Properties, Advanced,

Start-Up and Recovery, System Failure and uncheck box before

Automatically Restart.

 

A description of the Safe Mode Boot options in Windows XP

http://support.microsoft.com/kb/315222/en-us

 

The system may not boot but it might generate the Stop Error message so

that you can get a clue as to the nature of the problem.

 

--

 

 

 

Hope this helps.

 

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

>

 

Roget Luo wrote:

> I built the system myself w/ new Intel motherboard and processor, w/

> Kingston RAM, no unknown brand.

>

> XP corporate edition CD w/ SP2.

>

> There is no stop error, it gets to the initial Windows XP screen then

> it reboots. It will get the the option for booting into Safe mode,

> Last good configuration or normal boot up. I have tried all of them

> and all goes into the XP screen then reboots.

>

>

> "Gerry" <gerry@nospam.com> wrote in message

> news:OYDOKMY1IHA.4848@TK2MSFTNGP05.phx.gbl...

>> What is the computer make and model. What exactly do you have by way

>> of a Windows XP CD?

>>

>> Are you seeing a Stop Error Report? If yes what does it say?

>>

>> Disable automatic restart on system failure. This should help by

>> allowing time to write down the STOP code properly. Right click on

>> the My Computer icon on the Desktop and select Properties, Advanced,

>> Start-Up and Recovery, System Failure and uncheck box before

>> Automatically Restart.

>>

>> Do not re-enable automatic restart on system failure until you have

>> resolved the problem. Check for variants of the Stop Error message.

>>

>> An alternative is to keep pressing the F8 key during Start-Up and

>> select option - Disable automatic restart on system failure.

>>

>> If you are using a wireless keyboard and the F8 key does not work

>> substitute a wired keyboard and mouse for this exercise only.

>>

>> What is the position regarding data on the disk? Did you have a

>> backup or is it necessary to recover data?

>>

>>

>> --

>>

>>

>>

>> Hope this helps.

>>

>> Gerry

>> ~~~~

>> FCA

>> Stourport, England

>> Enquire, plan and execute

>> ~~~~~~~~~~~~~~~~~~~

>>

>> Roget168 wrote:

>>> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>>> Everything was working great for a few days now it's on a constant

>>> reboot. I've heard there are rebooting issues after SP3 w/ HP and

>>> AMD desktops, does anyone know if SP3 affects Intel based

>>> computers? Any help would be greatly appreciated.

>>>

>>> Thanks in advance.

Guest Thee Chicago Wolf
Posted

Re: Constant reboot after SP3

 

>I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>Everything was working great for a few days now it's on a constant reboot.

>I've heard there are rebooting issues after SP3 w/ HP and AMD desktops, does

>anyone know if SP3 affects Intel based computers? Any help would be greatly

>appreciated.

>

>Thanks in advance.

 

It's also possible you'll need to install the Intel Chipset Software.

Since SP2 does not support some of the Core 2 based chipsets, it may

be contributing to your issue.

 

- Thee Chicago Wolf

Guest PA Bear [MS MVP]
Posted

Re: Constant reboot after SP3

 

Avail yourself of the free support for WinXP SP3. See previous reply.

 

Roget Luo wrote:

> No, the system worked for a few days until it crashed today.

>

> No, anti-spyware or 3rd party software, it's a computer inside of a

> hardware

> firewall.

>

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:uKalDUX1IHA.4704@TK2MSFTNGP05.phx.gbl...

>> Did the problem start immediately after you installed SP3? Did you

>> install SP3 via Windows Update or manually?

>>

>> What anti-virus application or security suite is installed? What

>> anti-spyware applications (other than Defender)? What third-party

>> firewall (if any)? Were any of these applications running in the

>> background when you installed SP3?

>>

>> References:

>>

>> WinXP SP3 - Read all prerequisites for a successful installation

>> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

>>

>> Steps to take before you install WinXP SP3

>> http://support.microsoft.com/kb/950717

>>

>> Free unlimited installation and compatibility support is available for

>> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

>> e-mail support is available only in the United States and Canada.

>>

>> . US:

>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

>>

>> . CA:

>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

>>

>> . UK:

>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

>>

>> . AU:

>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

>>

>> . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |

>> select

>> Windows XP | select Windows XP Service Pack 3

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>>

>>

>> Roget168 wrote:

>>> I built a computer w/ Intel Core 2 Dual processor on an Intel board.

>>> Everything was working great for a few days now it's on a constant

>>> reboot.

>>> I've heard there are rebooting issues after SP3 w/ HP and AMD desktops,

>>> does

>>> anyone know if SP3 affects Intel based computers? Any help would be

>>> greatly

>>> appreciated.

>>>

>>> Thanks in advance.


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