Guest Benny91 Posted June 25, 2008 Posted June 25, 2008 have windows XP media center edition that came with my HP pavillion desktop my problems started about a month ago when my preset desktop background disappered and all i had was a blue screen. I tried changing it but when i did the background option on was always "disabled". i also got an error message about processing some paramers c576dc9 or something like that and i would just click cancel a few times and all was well. Then a few weeks ago i wanted to use the comp and all of the sudden i kept on receiving error messages from windows data executionn prevention about my internet explorer and as soon as i clicked off the message it woudl give me the option to send an error report and i would say no and the cycle would begin again. Then my blue background vanished and i was left with the active desktop recovery and i would tell the comp to recover my desktop but nothing happened. A few days ago, i logged on and got my original desktop picture back but i had no icons, taskbar, start button etc. I pulled up task mananger and tried to run explorer.exe in the new task bar but nothing happened. Depending on which user i signed in as, i would get an error message about dr.mortem postmortem debugger having to close so i would close. So in the end no matter what user account i log in on i can only see the desktop picture and nothing else. I have tried to start the computer i safe mode, safe mode in networking, and last good configuration. I had minor sucess with the last good configuration-- i got a taskbar with a start button but i could not use the start button. i think that some kind of spyware/adware/malware is what's affecting my comp but i don't know how to scan/remove it seeing as how i can't do anything on my comp. I don't know if i need to do a system recovery or what that even is i'm sorry for my long post but i wanted to explain the problem in detail If anyone has any clue about what i need to do, please don't hesitate to reply thank you so much
Guest Sohtyaelehtreklats Posted June 25, 2008 Posted June 25, 2008 Re: No Desktop Icons, Taskbar, Start button anything PLEASE HELP!!!! Use my free Remove-it software, it will remove that malware from your system. Download it here http://pcbutts1.com/downloads/tools/tools.htm Choose yes for all options when asked. after that then run my Explorer shell fix tool you can get that from the same site. -- Stalking is a Crime Stalking charges are serious and almost every state now has a strict stalking law. "Benny91" <Benny91@discussions.microsoft.com> wrote in message news:1726BB18-14FC-4069-89EA-A77157DF155E@microsoft.com... > have windows XP media center edition that came with my HP pavillion > desktop > > my problems started about a month ago when my preset desktop background > disappered and all i had was a blue screen. I tried changing it but when i > did the background option on was always "disabled". i also got an error > message about processing some paramers c576dc9 or something like that and > i > would just click cancel a few times and all was well. Then a few weeks ago > i > wanted to use the comp and all of the sudden i kept on receiving error > messages from windows data executionn prevention about my internet > explorer > and as soon as i clicked off the message it woudl give me the option to > send > an error report and i would say no and the cycle would begin again. Then > my > blue background vanished and i was left with the active desktop recovery > and > i would tell the comp to recover my desktop but nothing happened. A few > days > ago, i logged on and got my original desktop picture back but i had no > icons, > taskbar, start button etc. I pulled up task mananger and tried to run > explorer.exe in the new task bar but nothing happened. Depending on which > user i signed in as, i would get an error message about dr.mortem > postmortem > debugger having to close so i would close. So in the end no matter what > user > account i log in on i can only see the desktop picture and nothing else. I > have tried to start the computer i safe mode, safe mode in networking, and > last good configuration. I had minor sucess with the last good > configuration-- i got a taskbar with a start button but i could not use > the > start button. > > i think that some kind of spyware/adware/malware is what's affecting my > comp > but i don't know how to scan/remove it seeing as how i can't do anything > on > my comp. > I don't know if i need to do a system recovery or what that even is > > i'm sorry for my long post but i wanted to explain the problem in detail > If anyone has any clue about what i need to do, please don't hesitate to > reply > > thank you so much
Recommended Posts