Guest ralphs Posted June 27, 2008 Posted June 27, 2008 My neighbor's machine was destroyed by virus, trojans and who knows what else. Thanks to the help of people on here, I've gotten an XP Home CD, used the Recovery Console and Dell driver disks to get it up and running (including Wireless which never had worked for him). However there are two glitches. - There are two USB ports and neither works. - Windows Update reports SP3 is available but when I tell it to get it, the message is that it did not install. No errors, warnings or other useful messages are shown. I am hoping someone will be kind enough to suggest things I could try for these problems. Dell Inspiron 1300 Notebook Celeron M 1.5G 512M Memory XP Home SP2
Guest PA Bear [MS MVP] Posted June 27, 2008 Posted June 27, 2008 Re: USB not working CrystalBall© sez... Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation: http://support.microsoft.com/kb/943144 NB: Also applies to clean installs, upgrade installs, and Recovery installs. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ ralphs wrote: > My neighbor's machine was destroyed by virus, trojans and who knows what > else. > > Thanks to the help of people on here, I've gotten an XP Home CD, used the > Recovery Console and Dell driver disks to get it up and running (including > Wireless which never had worked for him). > > However there are two glitches. > - There are two USB ports and neither works. > - Windows Update reports SP3 is available but when I tell it to get > it, the message is that it did not install. No errors, warnings or > other useful messages are shown. > > I am hoping someone will be kind enough to suggest things I could try for > these problems. > > Dell Inspiron 1300 Notebook > Celeron M 1.5G > 512M Memory > XP Home SP2
Guest ralphs Posted June 27, 2008 Posted June 27, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OOwrH7J2IHA.524@TK2MSFTNGP05.phx.gbl... > CrystalBall© sez... > > Updates are not installed successfully from Windows Update, from Microsoft > Update, or by using Automatic Updates after you repair a Windows XP > installation: > http://support.microsoft.com/kb/943144 > > NB: Also applies to clean installs, upgrade installs, and Recovery > installs. PA Bear, you keep pulling me out of the fire - Thanks!!
Guest ralphs Posted June 27, 2008 Posted June 27, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:OOwrH7J2IHA.524@TK2MSFTNGP05.phx.gbl... > CrystalBall© sez... > > Updates are not installed successfully from Windows Update, from Microsoft > Update, or by using Automatic Updates after you repair a Windows XP > installation: > http://support.microsoft.com/kb/943144 > > NB: Also applies to clean installs, upgrade installs, and Recovery > installs. I spoke too soon. I followed that knowledge base article, stopped the service, registered the dll and started the service. I then went for SP3, failed, rebooted and tried for it again. Both times there was no error or warning, only this: The following updates were not installed Windows XP Service Pack 3 (KB936929)
Guest PA Bear [MS MVP] Posted June 27, 2008 Posted June 27, 2008 Re: USB not working In no certain order... WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx Steps to take before you install WinXP SP3 http://support.microsoft.com/kb/950717 How to troubleshoot an unsuccessful installation of WinXP SP3 http://support.microsoft.com/kb/950718 How to troubleshoot Windows Update, Microsoft Update, and Windows Server Update Services installation issues: http://support.microsoft.com/kb/906602 1. See the "Need more help? Tell us what problem you are having" section of http://support.microsoft.com/ph/6527 2. You cannot install some updates or programs http://support.microsoft.com/kb/822798 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors associated with the download/install. How to read the WindowsUpdate.log file http://support.microsoft.com/kb/902093 3b. Compare errors to those listed here: http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 and/or go to http://windowsupdate.microsoft.com > click on Help and Support link in left pane > Solve problems on your own. Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and e-mail support is available only in the United States and Canada. • US: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 • CA: http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 • UK: http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 • AU: http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select Windows XP | select Windows XP Service Pack 3 -- ~PA Bear ralphs wrote: >> CrystalBall© sez... >> >> Updates are not installed successfully from Windows Update, from >> Microsoft >> Update, or by using Automatic Updates after you repair a Windows XP >> installation: >> http://support.microsoft.com/kb/943144 >> >> NB: Also applies to clean installs, upgrade installs, and Recovery >> installs. > > I spoke too soon. > > I followed that knowledge base article, stopped the service, registered > the > dll and started the service. > > I then went for SP3, failed, rebooted and tried for it again. Both times > there was no error or warning, only this: > > The following updates were not installed > Windows XP Service Pack 3 (KB936929) <paste> > ralphs wrote: >> My neighbor's machine was destroyed by virus, trojans and who knows what >> else. >> >> Thanks to the help of people on here, I've gotten an XP Home CD, used the >> Recovery Console and Dell driver disks to get it up and running >> (including >> Wireless which never had worked for him). >> >> However there are two glitches. >> - There are two USB ports and neither works. >> - Windows Update reports SP3 is available but when I tell it to get >> it, the message is that it did not install. No errors, warnings or >> other useful messages are shown. >> >> I am hoping someone will be kind enough to suggest things I could try for >> these problems. >> >> Dell Inspiron 1300 Notebook >> Celeron M 1.5G >> 512M Memory >> XP Home SP2
Guest PaulM Posted June 28, 2008 Posted June 28, 2008 Re: USB not working Try this fix: http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 -- ---------------------------------------- http://www.paulsxp.com http://www.paulsxp.com/forum ---------------------------------------- "ralphs" <ralph08260@yahoo.com> wrote in message news:#afALzK2IHA.5560@TK2MSFTNGP02.phx.gbl... > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:OOwrH7J2IHA.524@TK2MSFTNGP05.phx.gbl... >> CrystalBall© sez... >> >> Updates are not installed successfully from Windows Update, from >> Microsoft Update, or by using Automatic Updates after you repair a >> Windows XP installation: >> http://support.microsoft.com/kb/943144 >> >> NB: Also applies to clean installs, upgrade installs, and Recovery >> installs. > > I spoke too soon. > > I followed that knowledge base article, stopped the service, registered > the dll and started the service. > > I then went for SP3, failed, rebooted and tried for it again. Both times > there was no error or warning, only this: > > The following updates were not installed > Windows XP Service Pack 3 (KB936929) > >
Guest ralphs Posted June 28, 2008 Posted June 28, 2008 Re: USB not working "PaulM" <paul@paulsxp.com> wrote in message news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... > Try this fix: > http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 > Thanks Paul!
Guest ralphs Posted June 28, 2008 Posted June 28, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:upN95%23K2IHA.5944@TK2MSFTNGP04.phx.gbl... > In no certain order... > > WinXP SP3 - Read all prerequisites for a successful installation > http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx > > Steps to take before you install WinXP SP3 > http://support.microsoft.com/kb/950717 > > How to troubleshoot an unsuccessful installation of WinXP SP3 > http://support.microsoft.com/kb/950718 > > How to troubleshoot Windows Update, Microsoft Update, and Windows Server > Update Services installation issues: > http://support.microsoft.com/kb/906602 > > 1. See the "Need more help? Tell us what problem you are having" section > of http://support.microsoft.com/ph/6527 > > 2. You cannot install some updates or programs > http://support.microsoft.com/kb/822798 > > 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors > associated with the download/install. > > How to read the WindowsUpdate.log file > http://support.microsoft.com/kb/902093 > > 3b. Compare errors to those listed here: > http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 > and/or go to http://windowsupdate.microsoft.com > click on Help and > Support link in left pane > Solve problems on your own. > > Free unlimited installation and compatibility support is available for > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and > e-mail support is available only in the United States and Canada. > > • US: > http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 > > • CA: > http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 > > • UK: > http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 > > • AU: > http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 > > • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select > Windows XP | select Windows XP Service Pack 3 > -- Thanks PA Bear - but gosh, that is a long list!!
Guest PA Bear [MS MVP] Posted June 28, 2008 Posted June 28, 2008 Re: USB not working That machine's got major problems (the USB issue isn't one of them). I'd start by examining the WindowsUpdate.log for errors associated with the failed install of SP3 (and any other updates since you did the Recovery reinstall). ralphs wrote: > Thanks PA Bear - but gosh, that is a long list!! > > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:upN95%23K2IHA.5944@TK2MSFTNGP04.phx.gbl... >> In no certain order... >> >> WinXP SP3 - Read all prerequisites for a successful installation >> http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx >> >> Steps to take before you install WinXP SP3 >> http://support.microsoft.com/kb/950717 >> >> How to troubleshoot an unsuccessful installation of WinXP SP3 >> http://support.microsoft.com/kb/950718 >> >> How to troubleshoot Windows Update, Microsoft Update, and Windows Server >> Update Services installation issues: >> http://support.microsoft.com/kb/906602 >> >> 1. See the "Need more help? Tell us what problem you are having" section >> of http://support.microsoft.com/ph/6527 >> >> 2. You cannot install some updates or programs >> http://support.microsoft.com/kb/822798 >> >> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors >> associated with the download/install. >> >> How to read the WindowsUpdate.log file >> http://support.microsoft.com/kb/902093 >> >> 3b. Compare errors to those listed here: >> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122 >> and/or go to http://windowsupdate.microsoft.com > click on Help and >> Support link in left pane > Solve problems on your own. >> >> Free unlimited installation and compatibility support is available for >> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and >> e-mail support is available only in the United States and Canada. >> >> • US: >> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131 >> >> • CA: >> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131 >> >> • UK: >> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131 >> >> • AU: >> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131 >> >> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | >> select >> Windows XP | select Windows XP Service Pack 3 <paste> > ralphs wrote: >>> CrystalBall© sez... >>> >>> Updates are not installed successfully from Windows Update, from >>> Microsoft >>> Update, or by using Automatic Updates after you repair a Windows XP >>> installation: >>> http://support.microsoft.com/kb/943144 >>> >>> NB: Also applies to clean installs, upgrade installs, and Recovery >>> installs. >> >> I spoke too soon. >> >> I followed that knowledge base article, stopped the service, registered >> the >> dll and started the service. >> >> I then went for SP3, failed, rebooted and tried for it again. Both times >> there was no error or warning, only this: >> >> The following updates were not installed >> Windows XP Service Pack 3 (KB936929) > <paste> >> ralphs wrote: >>> My neighbor's machine was destroyed by virus, trojans and who knows what >>> else. >>> >>> Thanks to the help of people on here, I've gotten an XP Home CD, used >>> the >>> Recovery Console and Dell driver disks to get it up and running >>> (including >>> Wireless which never had worked for him). >>> >>> However there are two glitches. >>> - There are two USB ports and neither works. >>> - Windows Update reports SP3 is available but when I tell it to get >>> it, the message is that it did not install. No errors, warnings or >>> other useful messages are shown. >>> >>> I am hoping someone will be kind enough to suggest things I could try >>> for >>> these problems. >>> >>> Dell Inspiron 1300 Notebook >>> Celeron M 1.5G >>> 512M Memory >>> XP Home SP2
Guest ralphs Posted June 28, 2008 Posted June 28, 2008 Re: USB not working "PaulM" <paul@paulsxp.com> wrote in message news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... > Try this fix: > http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 That fixed the USB problem - Thanks! Note that after running it gave an error about an invalid character. If it works, who cares about that error :)
Guest PA Bear [MS MVP] Posted June 28, 2008 Posted June 28, 2008 Re: USB not working Do you always trust such "Download this!" posts made in the newsgroups or forums, especially where the download page tells you absolutely nothing about the problem the download is supposed to fix, how it does it, the System Requirements, or the person/website hosting it? ralphs wrote: > "PaulM" <paul@paulsxp.com> wrote in message > news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... >> Try this fix: >> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 > > > That fixed the USB problem - Thanks! > > Note that after running it gave an error about an invalid character. If it > works, who cares about that error :)
Guest ralphs Posted June 28, 2008 Posted June 28, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:%23vNxdsN2IHA.5564@TK2MSFTNGP06.phx.gbl... > That machine's got major problems (the USB issue isn't one of them). I'd > start by examining the WindowsUpdate.log for errors associated with the > failed install of SP3 (and any other updates since you did the Recovery > reinstall). Thanks for the quick and blunt answer (meant in a good way - blunt is better). I did the things in the links you provided without success but may have not looked closely enough in the update log. I'll go back into it now.
Guest PaulM Posted June 28, 2008 Posted June 28, 2008 Re: USB not working Let me tell you something guy! There is nothing wrong with my VBScripts! You can open them in Notepad and check them out. Why don't you check it out. That’s script is right from Micosoft KB Help. http://support.microsoft.com/kb/314634/en-us -- ------------------------------------------------------------------------------------- http://www.paulsxp.com http://www.paulsxp.com/forum http://www.supportspace.com/home/affiliates.s2?aiu=paulm ------------------------------------------------------------------------------------ "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:u0xk$nV2IHA.2384@TK2MSFTNGP04.phx.gbl... > Do you always trust such "Download this!" posts made in the newsgroups or > forums, especially where the download page tells you absolutely nothing > about the problem the download is supposed to fix, how it does it, the > System Requirements, or the person/website hosting it? > > ralphs wrote: >> "PaulM" <paul@paulsxp.com> wrote in message >> news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... >>> Try this fix: >>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 >> >> >> That fixed the USB problem - Thanks! >> >> Note that after running it gave an error about an invalid character. If >> it >> works, who cares about that error :) >
Guest PaulM Posted June 28, 2008 Posted June 28, 2008 Re: USB not working You did not get a error from the Vbscript, right? -- ------------------------------------------------------------------------------------- http://www.paulsxp.com http://www.paulsxp.com/forum http://www.supportspace.com/home/affiliates.s2?aiu=paulm ------------------------------------------------------------------------------------ "ralphs" <ralph08260@yahoo.com> wrote in message news:#TZhmgV2IHA.2208@TK2MSFTNGP04.phx.gbl... > "PaulM" <paul@paulsxp.com> wrote in message > news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... >> Try this fix: >> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 > > > That fixed the USB problem - Thanks! > > Note that after running it gave an error about an invalid character. If it > works, who cares about that error :) > >
Guest PA Bear [MS MVP] Posted June 28, 2008 Posted June 28, 2008 Re: USB not working I didn't say anything was wrong about or with your script. Your post (here and in what appears to be your own hosted forum) is completely anonymous. You give no information about the script (e.g., what problems it's supposed to fix; how it fixes them) for the script. In the forum post (but not here) you post blind references to 2 KB articles* but you do not state the the scripts are an automated way to perform the Resolutions (either of which could be done manually by Ralph, except that your forum wouldn't get a hit that way). Furthermore, the forum post offers 2 scripts? How is the user to know which he needs? All in all, shady behavior in my book, Paul. *Windows XP or Windows Server 2003 does not detect your new USB device: http://support.microsoft.com/kb/314634/en-us A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive: http://support.microsoft.com/kb/925196/ PaulM wrote: > Let me tell you something guy! There is nothing wrong with my VBScripts! > You > can open them in Notepad and check them out. > Why don't you check it out. > That’s script is right from Micosoft KB Help. > http://support.microsoft.com/kb/314634/en-us > > > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:u0xk$nV2IHA.2384@TK2MSFTNGP04.phx.gbl... >> Do you always trust such "Download this!" posts made in the newsgroups or >> forums, especially where the download page tells you absolutely nothing >> about the problem the download is supposed to fix, how it does it, the >> System Requirements, or the person/website hosting it? >> >> ralphs wrote: >>> "PaulM" <paul@paulsxp.com> wrote in message >>> news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... >>>> Try this fix: >>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 >>> >>> >>> That fixed the USB problem - Thanks! >>> >>> Note that after running it gave an error about an invalid character. If >>> it >>> works, who cares about that error :)
Guest PaulM Posted June 28, 2008 Posted June 28, 2008 Re: USB not working Most users do not want to edit the registry, so a vbscript will do it for them. I did say what the script did! It will fix the USB problem. I do not care if my site gets hits or not, I just like to try to help people. I am not here to send users to my site. I am here to Help, just like you! -- ------------------------------------------------------------------------------------- http://www.paulsxp.com http://www.paulsxp.com/forum http://www.supportspace.com/home/affiliates.s2?aiu=paulm ------------------------------------------------------------------------------------ "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:ehLJxhW2IHA.5944@TK2MSFTNGP04.phx.gbl... > I didn't say anything was wrong about or with your script. > > Your post (here and in what appears to be your own hosted forum) is > completely anonymous. > > You give no information about the script (e.g., what problems it's > supposed to fix; how it fixes them) for the script. In the forum post > (but not here) you post blind references to 2 KB articles* but you do not > state the the scripts are an automated way to perform the Resolutions > (either of which could be done manually by Ralph, except that your forum > wouldn't get a hit that way). > > Furthermore, the forum post offers 2 scripts? How is the user to know > which he needs? > > All in all, shady behavior in my book, Paul. > > *Windows XP or Windows Server 2003 does not detect your new USB device: > http://support.microsoft.com/kb/314634/en-us > > A computer that is running Windows XP cannot detect a USB thumb drive, an > Apple iPod, or an external hard disk drive: > http://support.microsoft.com/kb/925196/ > > > > PaulM wrote: >> Let me tell you something guy! There is nothing wrong with my VBScripts! >> You >> can open them in Notepad and check them out. >> Why don't you check it out. >> That’s script is right from Micosoft KB Help. >> http://support.microsoft.com/kb/314634/en-us >> >> >> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message >> news:u0xk$nV2IHA.2384@TK2MSFTNGP04.phx.gbl... >>> Do you always trust such "Download this!" posts made in the newsgroups >>> or >>> forums, especially where the download page tells you absolutely nothing >>> about the problem the download is supposed to fix, how it does it, the >>> System Requirements, or the person/website hosting it? >>> >>> ralphs wrote: >>>> "PaulM" <paul@paulsxp.com> wrote in message >>>> news:eYe3QfL2IHA.4476@TK2MSFTNGP06.phx.gbl... >>>>> Try this fix: >>>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=105 >>>> >>>> >>>> That fixed the USB problem - Thanks! >>>> >>>> Note that after running it gave an error about an invalid character. If >>>> it >>>> works, who cares about that error :) >
Guest Kelly Posted June 29, 2008 Posted June 29, 2008 Re: USB not working Merge line 400: http://www.kellys-korner-xp.com/xp_tweaks.htm -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm SupportSpace http://www.supportspace.com/pages?aiu=kellyskorner "ralphs" <ralph08260@yahoo.com> wrote in message news:%23AjC4HI2IHA.552@TK2MSFTNGP06.phx.gbl... > My neighbor's machine was destroyed by virus, trojans and who knows what > else. > > Thanks to the help of people on here, I've gotten an XP Home CD, used the > Recovery Console and Dell driver disks to get it up and running (including > Wireless which never had worked for him). > > However there are two glitches. > - There are two USB ports and neither works. > - Windows Update reports SP3 is available but when I tell it to get > it, the message is that it did not install. No errors, warnings or > other useful messages are shown. > > I am hoping someone will be kind enough to suggest things I could try for > these problems. > > Dell Inspiron 1300 Notebook > Celeron M 1.5G > 512M Memory > XP Home SP2 > >
Guest ralphs Posted June 29, 2008 Posted June 29, 2008 Re: USB not working "PaulM" <paul@paulsxp.com> wrote in message news:%23wvJy9V2IHA.5664@TK2MSFTNGP02.phx.gbl... > You did not get a error from the Vbscript, right? It complained of an invalid character but the USB ports started working, so the script must have been handled by the interpreter.
Guest PaulM Posted June 30, 2008 Posted June 30, 2008 Re: USB not working Ok thanks and good luck. -- ------------------------------------------------------------------------------------- http://www.paulsxp.com http://www.paulsxp.com/forum http://www.supportspace.com/home/affiliates.s2?aiu=paulm ------------------------------------------------------------------------------------ "ralphs" <ralph08260@yahoo.com> wrote in message news:OxUk8lj2IHA.3920@TK2MSFTNGP02.phx.gbl... > "PaulM" <paul@paulsxp.com> wrote in message > news:%23wvJy9V2IHA.5664@TK2MSFTNGP02.phx.gbl... >> You did not get a error from the Vbscript, right? > > It complained of an invalid character but the USB ports started working, > so the script must have been handled by the interpreter. > >
Guest ralphs Posted July 1, 2008 Posted July 1, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:%23vNxdsN2IHA.5564@TK2MSFTNGP06.phx.gbl... > That machine's got major problems (the USB issue isn't one of them). I'd > start by examining the WindowsUpdate.log for errors associated with the > failed install of SP3 (and any other updates since you did the Recovery > reinstall). PA Bear, I've had it with this machine. I wanted to help my neighbor who is a nice, 80-year old guy who mostly uses it for family photos and email [via AOL :( ] It looks as if my help will be limited. I've saved the photos onto a usb stick and now hope to re-install rather than repair. I expect the install will wipe out everything. One thing I wonder about is how do I then configure it to be recognized as a valid install, hopefully as a Dell OEM one as it came from Dell loaded with XP Home. I found this app-note on TechNet Preserving OEM Pre-Activation when Re-installing Windows XP http://technet.microsoft.com/en-us/library/bb457078.aspx but 1-it might address automated deployment and 2-it gives keys for XP Pro, Tablet and Pro 64 bit but not for XP Home. I've also looked at a couple of reinstall app notes but each addressed a specific situation that does not apply here. So my questions are: Is it enough to just give it the key from the Windows sticker on the machine so that it's recognized as a valid installation by the MS update validator? Are there pitfalls that you can guide me around? Note that I value your help greatly. I may dance well to C++ and assembly but on the subject of Windows troubleshooting and installing I have found myself essentially illiterate.
Guest PA Bear [MS MVP] Posted July 1, 2008 Posted July 1, 2008 Re: USB not working Cross the Activation bridge if & when you come to it, Ralph. After you reinstall again, Windows Updates may fail to install. If so, see... Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you repair a Windows XP installation: http://support.microsoft.com/kb/943144 NB: Also applies to clean installs, upgrade installs, and Recovery installs. -- ~PA Bear ralphs wrote: > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:%23vNxdsN2IHA.5564@TK2MSFTNGP06.phx.gbl... >> That machine's got major problems (the USB issue isn't one of them). I'd >> start by examining the WindowsUpdate.log for errors associated with the >> failed install of SP3 (and any other updates since you did the Recovery >> reinstall). > > PA Bear, > > I've had it with this machine. I wanted to help my neighbor who is a > nice, > 80-year old guy who mostly uses it for family photos and email [via AOL > :( ] > It looks as if my help will be limited. > > I've saved the photos onto a usb stick and now hope to re-install rather > than repair. I expect the install will wipe out everything. > > One thing I wonder about is how do I then configure it to be recognized as > a > valid install, hopefully as a Dell OEM one as it came from Dell loaded > with > XP Home. I found this app-note on TechNet > Preserving OEM Pre-Activation when Re-installing Windows XP > http://technet.microsoft.com/en-us/library/bb457078.aspx > but 1-it might address automated deployment and 2-it gives keys for XP > Pro, > Tablet and Pro 64 bit but not for XP Home. > > I've also looked at a couple of reinstall app notes but each addressed a > specific situation that does not apply here. > > So my questions are: > > Is it enough to just give it the key from the Windows sticker on the > machine > so that it's recognized as a valid installation by the MS update > validator? > > Are there pitfalls that you can guide me around? > > Note that I value your help greatly. I may dance well to C++ and assembly > but on the subject of Windows troubleshooting and installing I have found > myself essentially illiterate.
Guest ralphs Posted July 2, 2008 Posted July 2, 2008 Re: USB not working "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:ORufKd72IHA.5112@TK2MSFTNGP03.phx.gbl... > Cross the Activation bridge if & when you come to it, Ralph. > > After you reinstall again, Windows Updates may fail to install. If so, > see... > > Updates are not installed successfully from Windows Update, from Microsoft > Update, or by using Automatic Updates after you repair a Windows XP > installation: > http://support.microsoft.com/kb/943144 > > NB: Also applies to clean installs, upgrade installs, and Recovery > installs. > -- That app note made it work without complaint. Thank you again! Of course almost all the Dell installation items required a reboot and Windows of course required it - I counted 27 reboots not counting those from when I did updates to other stuff like Adobe Acrobat. Re-installing a machine's software is definitely a pain in the neck! You wouldn't know the secret code to keep it from re-enabling the langauge toolbar on each reboot would you?
Guest ralphs Posted July 2, 2008 Posted July 2, 2008 Re: USB not working "ralphs" <ralph08260@yahoo.com> wrote in message news:%23sUL5n%232IHA.2524@TK2MSFTNGP04.phx.gbl... > > You wouldn't know the secret code to keep it from re-enabling the langauge > toolbar on each reboot would you? Solved. Control Panel, Regional and Language, Languages tab, Details button, Language Bar button, uncheck Show the Language bar tn the desktop
Guest PA Bear [MS MVP] Posted July 2, 2008 Posted July 2, 2008 Re: USB not working <ROFL> I guess that might do it! ralphs wrote: > "ralphs" <ralph08260@yahoo.com> wrote in message > news:%23sUL5n%232IHA.2524@TK2MSFTNGP04.phx.gbl... >> >> You wouldn't know the secret code to keep it from re-enabling the >> langauge >> toolbar on each reboot would you? > > Solved. > > Control Panel, > Regional and Language, > Languages tab, > Details button, > Language Bar button, > uncheck Show the Language bar tn the desktop
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