Guest Jack Gillis Posted July 2, 2008 Posted July 2, 2008 Here is a problem that was posted over in Mozilla.Support.Firefox on June 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed out there but with no solution. I bring it here seeking a solution because there seems to be a conflict between FF3 and Win XP. I am not the OP and I hope by bringing it here I have not offended this NG or Mozilla.Support.Firefox in any way. Briefly, the problem is that this site http://www.ramonadisposal.com causes a crash in Firefox and produces an error message saying,"Firefox has encountered a problem an needs to close...." The error signature is: AppName: firefox.exe Appversion 1.9.0.3071 ModName ntdll.dll ModVer 5.1.2600.5512 and seems to occur when Flash Player tries to show the large image in the upper right corner of the site. The small image on the left displays correctly. Now for the specifics. I have Firefox 3 installed on my Laptop and my desktop. Both are running XP Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site just fine but the desktop produces the error above. I installed Firefox on both machines from my administrative account (MAIN). If I go to this site while running as MAIN the error occurs. HOWEVER, if I switch to the guest account or any other account including the Administrator, the site renders with no problems. That seems very strange to me. What I have done: I have compared the Firefox prefs.js and user.js files on both machines and they are identical. I have used the FF Profile manager to run FF on the desktop with the laptop's profile but the problem still exits. I have deleted FF on the Desktop and installed it again. No luck Running FF in the safe mode (firefox.exe -safemode) doesn't solve the problem. Likewise, booting XP into safe mode doesn't either. Will someone please give me some help on getting FF to display this site correctly from my MAIN account on the desktop. Thank you very much.
Guest Big_Al Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site Jack Gillis wrote: > Here is a problem that was posted over in Mozilla.Support.Firefox on June 24 > entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed out > there but with no solution. I bring it here seeking a solution because > there seems to be a conflict between FF3 and Win XP. I am not the OP and I > hope by bringing it here I have not offended this NG or > Mozilla.Support.Firefox in any way. > > Briefly, the problem is that this site http://www.ramonadisposal.com causes > a crash in Firefox and produces an error message saying,"Firefox has > encountered a problem an needs to close...." The error signature is: > > AppName: firefox.exe > Appversion 1.9.0.3071 ModName ntdll.dll > ModVer 5.1.2600.5512 > > and seems to occur when Flash Player tries to show the large image in the > upper right corner of the site. The small image on the left displays > correctly. > > Now for the specifics. > > I have Firefox 3 installed on my Laptop and my desktop. Both are running XP > Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site just > fine but the desktop produces the error above. I installed Firefox on both > machines from my administrative account (MAIN). If I go to this site while > running as MAIN the error occurs. HOWEVER, if I switch to the guest account > or any other account including the Administrator, the site renders with no > problems. That seems very strange to me. > > What I have done: > > I have compared the Firefox prefs.js and user.js files on both machines and > they are identical. > > I have used the FF Profile manager to run FF on the desktop with the > laptop's profile but the problem still exits. > > I have deleted FF on the Desktop and installed it again. No luck > > Running FF in the safe mode (firefox.exe -safemode) doesn't solve the > problem. Likewise, booting XP into safe mode doesn't either. > > Will someone please give me some help on getting FF to display this site > correctly from my MAIN account on the desktop. > > Thank you very much. > > I have no issue with the site, but I'm lost on what to say to help you, except there is a newsgroup just for firefox. Mozilla.support.firefox. You might get more help with a message posted there.
Guest Thee Chicago Wolf Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site >Here is a problem that was posted over in Mozilla.Support.Firefox on June 24 >entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed out >there but with no solution. I bring it here seeking a solution because >there seems to be a conflict between FF3 and Win XP. I am not the OP and I >hope by bringing it here I have not offended this NG or >Mozilla.Support.Firefox in any way. > >Briefly, the problem is that this site http://www.ramonadisposal.com causes >a crash in Firefox and produces an error message saying,"Firefox has >encountered a problem an needs to close...." The error signature is: > > AppName: firefox.exe > Appversion 1.9.0.3071 ModName ntdll.dll > ModVer 5.1.2600.5512 > >and seems to occur when Flash Player tries to show the large image in the >upper right corner of the site. The small image on the left displays >correctly. > >Now for the specifics. > >I have Firefox 3 installed on my Laptop and my desktop. Both are running XP >Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site just >fine but the desktop produces the error above. I installed Firefox on both >machines from my administrative account (MAIN). If I go to this site while >running as MAIN the error occurs. HOWEVER, if I switch to the guest account >or any other account including the Administrator, the site renders with no >problems. That seems very strange to me. > >What I have done: > >I have compared the Firefox prefs.js and user.js files on both machines and >they are identical. > >I have used the FF Profile manager to run FF on the desktop with the >laptop's profile but the problem still exits. > >I have deleted FF on the Desktop and installed it again. No luck > >Running FF in the safe mode (firefox.exe -safemode) doesn't solve the >problem. Likewise, booting XP into safe mode doesn't either. > >Will someone please give me some help on getting FF to display this site >correctly from my MAIN account on the desktop. > >Thank you very much. Firefox 3 is new. I don't understand why people expect it to perform like a well vetted product (read: Firefox 2.x. It's still very buggy and could barely qualify as a final build. You could always try installing the current nightly beta build of 3.0.1 and see if it works any better than 3.0. You can download it at the link below. It's dated July 1st. ftp://ftp.mozilla.org/pub/firefox/nightly/latest-mozilla1.9.0/firefox-3.0.1pre.en-US.win32.installer.exe - Thee Chicago Wolf
Guest Jack Gillis Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site "Big_Al" <BigAl@md.com> wrote in message news:uK%23lRYE3IHA.4536@TK2MSFTNGP06.phx.gbl... > Jack Gillis wrote: >> Here is a problem that was posted over in Mozilla.Support.Firefox on June >> 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly >> thrashed out there but with no solution. I bring it here seeking a >> solution because there seems to be a conflict between FF3 and Win XP. I >> am not the OP and I hope by bringing it here I have not offended this NG >> or Mozilla.Support.Firefox in any way. >> >> Briefly, the problem is that this site http://www.ramonadisposal.com >> causes a crash in Firefox and produces an error message saying,"Firefox >> has encountered a problem an needs to close...." The error signature is: >> >> AppName: firefox.exe >> Appversion 1.9.0.3071 ModName ntdll.dll >> ModVer 5.1.2600.5512 >> >> and seems to occur when Flash Player tries to show the large image in the >> upper right corner of the site. The small image on the left displays >> correctly. >> >> Now for the specifics. >> >> I have Firefox 3 installed on my Laptop and my desktop. Both are running >> XP Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site >> just fine but the desktop produces the error above. I installed Firefox >> on both machines from my administrative account (MAIN). If I go to this >> site while running as MAIN the error occurs. HOWEVER, if I switch to the >> guest account or any other account including the Administrator, the site >> renders with no problems. That seems very strange to me. >> >> What I have done: >> >> I have compared the Firefox prefs.js and user.js files on both machines >> and they are identical. >> >> I have used the FF Profile manager to run FF on the desktop with the >> laptop's profile but the problem still exits. >> >> I have deleted FF on the Desktop and installed it again. No luck >> >> Running FF in the safe mode (firefox.exe -safemode) doesn't solve the >> problem. Likewise, booting XP into safe mode doesn't either. >> >> Will someone please give me some help on getting FF to display this site >> correctly from my MAIN account on the desktop. >> >> Thank you very much. > I have no issue with the site, but I'm lost on what to say to help you, > except there is a newsgroup just for firefox. Mozilla.support.firefox. > You might get more help with a message posted there. Thank you. I have participated in this thread over on Mozilla.Support.Firefox but, as I said, no solution was forthcoming.
Guest Jack Gillis Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site "Thee Chicago Wolf" <.@.> wrote in message news:h80n645qmegucv5o5e5s4rmdvlhp7c932f@4ax.com... > >Here is a problem that was posted over in Mozilla.Support.Firefox on June > >24 >>entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed >>out >>there but with no solution. I bring it here seeking a solution because >>there seems to be a conflict between FF3 and Win XP. I am not the OP and >>I >>hope by bringing it here I have not offended this NG or >>Mozilla.Support.Firefox in any way. >> >>Briefly, the problem is that this site http://www.ramonadisposal.com >>causes >>a crash in Firefox and produces an error message saying,"Firefox has >>encountered a problem an needs to close...." The error signature is: >> >> AppName: firefox.exe >> Appversion 1.9.0.3071 ModName ntdll.dll >> ModVer 5.1.2600.5512 >> >>and seems to occur when Flash Player tries to show the large image in the >>upper right corner of the site. The small image on the left displays >>correctly. >> >>Now for the specifics. >> >>I have Firefox 3 installed on my Laptop and my desktop. Both are running >>XP >>Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site >>just >>fine but the desktop produces the error above. I installed Firefox on >>both >>machines from my administrative account (MAIN). If I go to this site while >>running as MAIN the error occurs. HOWEVER, if I switch to the guest >>account >>or any other account including the Administrator, the site renders with no >>problems. That seems very strange to me. >> >>What I have done: >> >>I have compared the Firefox prefs.js and user.js files on both machines >>and >>they are identical. >> >>I have used the FF Profile manager to run FF on the desktop with the >>laptop's profile but the problem still exits. >> >>I have deleted FF on the Desktop and installed it again. No luck >> >>Running FF in the safe mode (firefox.exe -safemode) doesn't solve the >>problem. Likewise, booting XP into safe mode doesn't either. >> >>Will someone please give me some help on getting FF to display this site >>correctly from my MAIN account on the desktop. >> >>Thank you very much. > > Firefox 3 is new. I don't understand why people expect it to perform > like a well vetted product (read: Firefox 2.x. It's still very buggy > and could barely qualify as a final build. You could always try > installing the current nightly beta build of 3.0.1 and see if it works > any better than 3.0. You can download it at the link below. It's dated > July 1st. > ftp://ftp.mozilla.org/pub/firefox/nightly/latest-mozilla1.9.0/firefox-3.0.1pre.en-US.win32.installer.exe > > - Thee Chicago Wolf Thank you. That is worth a try at this point. I usually don't mess around with betas but in this case I think I will.
Guest John McGaw Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site Jack Gillis wrote: > Here is a problem that was posted over in Mozilla.Support.Firefox on June 24 > entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed out > there but with no solution. I bring it here seeking a solution because > there seems to be a conflict between FF3 and Win XP. I am not the OP and I > hope by bringing it here I have not offended this NG or > Mozilla.Support.Firefox in any way. > > Briefly, the problem is that this site http://www.ramonadisposal.com causes > a crash in Firefox and produces an error message saying,"Firefox has > encountered a problem an needs to close...." The error signature is: > > AppName: firefox.exe > Appversion 1.9.0.3071 ModName ntdll.dll > ModVer 5.1.2600.5512 > > and seems to occur when Flash Player tries to show the large image in the > upper right corner of the site. The small image on the left displays > correctly. snip... Perhaps the reason you are not receiving the reply that you want is that nobody else is seeing the problem? I've gone to the subject site with FF3 a couple of times with two radically different computers and everything works fine -- the Flash movie that you find so problematic is playing as I type. Not terribly entertaining but it is running. I suggest that you try the official bug reporting channels at Mozilla to give them all available information about what you are experiencing. I've heard that they are very responsive. John McGaw http://johnmcgaw.com
Guest Thee Chicago Wolf Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site >Thank you. That is worth a try at this point. I usually don't mess around >with betas but in this case I think I will. Well, the nightly builds aren't too bad and aren't likely to break anything so for the time being it is a decent option to try. I do know that they are busily working towards a 3.0.1 release very soon so my guess is that since 3.0 was released on June 11th, a lot of bugs have been squashed since then. The nightly build is usually updated once per day so if you download it tomorrow or a day later, it'll be a newer build and may fix the bug or crash you're experiencing if the current build doesn't. Good luck. - Thee Chicago Wolf
Guest Jack Gillis Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site "John McGaw" <nowhere@at.all> wrote in message news:O1qDuqE3IHA.2348@TK2MSFTNGP06.phx.gbl... > Jack Gillis wrote: >> Here is a problem that was posted over in Mozilla.Support.Firefox on June >> 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly >> thrashed out there but with no solution. I bring it here seeking a >> solution because there seems to be a conflict between FF3 and Win XP. I >> am not the OP and I hope by bringing it here I have not offended this NG >> or Mozilla.Support.Firefox in any way. >> >> Briefly, the problem is that this site http://www.ramonadisposal.com >> causes a crash in Firefox and produces an error message saying,"Firefox >> has encountered a problem an needs to close...." The error signature is: >> >> AppName: firefox.exe >> Appversion 1.9.0.3071 ModName ntdll.dll >> ModVer 5.1.2600.5512 >> >> and seems to occur when Flash Player tries to show the large image in the >> upper right corner of the site. The small image on the left displays >> correctly. > snip... > > Perhaps the reason you are not receiving the reply that you want is that > nobody else is seeing the problem? I've gone to the subject site with FF3 > a couple of times with two radically different computers and everything > works fine -- the Flash movie that you find so problematic is playing as I > type. Not terribly entertaining but it is running. I suggest that you try > the official bug reporting channels at Mozilla to give them all available > information about what you are experiencing. I've heard that they are very > responsive. > > John McGaw > http://johnmcgaw.com Thank you John I know of only one other person who has run into this problem and he is the OP in the Mozilla.Support.Firefox newsgroup. Your suggestion about reporting to Mozilla is excellent. I just am not sure how to go about it. Thanks again.
Guest John McGaw Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site Jack Gillis wrote: > "John McGaw" <nowhere@at.all> wrote in message > news:O1qDuqE3IHA.2348@TK2MSFTNGP06.phx.gbl... >> Jack Gillis wrote: >>> Here is a problem that was posted over in Mozilla.Support.Firefox on June >>> 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly >>> thrashed out there but with no solution. I bring it here seeking a >>> solution because there seems to be a conflict between FF3 and Win XP. I >>> am not the OP and I hope by bringing it here I have not offended this NG >>> or Mozilla.Support.Firefox in any way. >>> >>> Briefly, the problem is that this site http://www.ramonadisposal.com >>> causes a crash in Firefox and produces an error message saying,"Firefox >>> has encountered a problem an needs to close...." The error signature is: >>> >>> AppName: firefox.exe >>> Appversion 1.9.0.3071 ModName ntdll.dll >>> ModVer 5.1.2600.5512 >>> >>> and seems to occur when Flash Player tries to show the large image in the >>> upper right corner of the site. The small image on the left displays >>> correctly. >> snip... >> >> Perhaps the reason you are not receiving the reply that you want is that >> nobody else is seeing the problem? I've gone to the subject site with FF3 >> a couple of times with two radically different computers and everything >> works fine -- the Flash movie that you find so problematic is playing as I >> type. Not terribly entertaining but it is running. I suggest that you try >> the official bug reporting channels at Mozilla to give them all available >> information about what you are experiencing. I've heard that they are very >> responsive. >> >> John McGaw >> http://johnmcgaw.com > > Thank you John I know of only one other person who has run into this > problem and he is the OP in the Mozilla.Support.Firefox newsgroup. Your > suggestion about reporting to Mozilla is excellent. I just am not sure how > to go about it. > > Thanks again. > > https://bugzilla.mozilla.org/
Guest Arte Marte Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site Just a thought try downloading the latest Flash Player version 10 (Beta), remove your present version First, and things will work better. I've been using version 10 now for 3 weeks , no problems. "Jack Gillis" <XXXXXXXX@widomaker.com> wrote in message news:%23ZnkiUE3IHA.4484@TK2MSFTNGP02.phx.gbl... > Here is a problem that was posted over in Mozilla.Support.Firefox on June > 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly > thrashed out there but with no solution. I bring it here seeking a > solution because there seems to be a conflict between FF3 and Win XP. I > am not the OP and I hope by bringing it here I have not offended this NG > or Mozilla.Support.Firefox in any way. > > Briefly, the problem is that this site http://www.ramonadisposal.com > causes a crash in Firefox and produces an error message saying,"Firefox > has encountered a problem an needs to close...." The error signature is: > > AppName: firefox.exe > Appversion 1.9.0.3071 ModName ntdll.dll > ModVer 5.1.2600.5512 > > and seems to occur when Flash Player tries to show the large image in the > upper right corner of the site. The small image on the left displays > correctly. > > Now for the specifics. > > I have Firefox 3 installed on my Laptop and my desktop. Both are running > XP Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site > just fine but the desktop produces the error above. I installed Firefox > on both machines from my administrative account (MAIN). If I go to this > site while running as MAIN the error occurs. HOWEVER, if I switch to the > guest account or any other account including the Administrator, the site > renders with no problems. That seems very strange to me. > > What I have done: > > I have compared the Firefox prefs.js and user.js files on both machines > and they are identical. > > I have used the FF Profile manager to run FF on the desktop with the > laptop's profile but the problem still exits. > > I have deleted FF on the Desktop and installed it again. No luck > > Running FF in the safe mode (firefox.exe -safemode) doesn't solve the > problem. Likewise, booting XP into safe mode doesn't either. > > Will someone please give me some help on getting FF to display this site > correctly from my MAIN account on the desktop. > > Thank you very much. >
Guest powerwalk Posted July 2, 2008 Posted July 2, 2008 RE: Firefox 3 and XP crashes this site I, too, use this site but have no problems with FF3 and XP. The Flash movie plays just fine. Have you updated your Flash Player and plugin to the latest version.....seems I was having this same problem with FF2 a while back. Other than that, a great site with helpful people for all things Mozilla is http://sillydog.org/forum/ Hope one of these suggestions help. "Jack Gillis" wrote: > Here is a problem that was posted over in Mozilla.Support.Firefox on June 24 > entitled "FF3 Crashes on this Webpage." It has been thoroughly thrashed out > there but with no solution. I bring it here seeking a solution because > there seems to be a conflict between FF3 and Win XP. I am not the OP and I > hope by bringing it here I have not offended this NG or > Mozilla.Support.Firefox in any way. > > Briefly, the problem is that this site http://www.ramonadisposal.com causes > a crash in Firefox and produces an error message saying,"Firefox has > encountered a problem an needs to close...." The error signature is: > > AppName: firefox.exe > Appversion 1.9.0.3071 ModName ntdll.dll > ModVer 5.1.2600.5512 > > and seems to occur when Flash Player tries to show the large image in the > upper right corner of the site. The small image on the left displays > correctly. > > Now for the specifics. > > I have Firefox 3 installed on my Laptop and my desktop. Both are running XP > Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site just > fine but the desktop produces the error above. I installed Firefox on both > machines from my administrative account (MAIN). If I go to this site while > running as MAIN the error occurs. HOWEVER, if I switch to the guest account > or any other account including the Administrator, the site renders with no > problems. That seems very strange to me. > > What I have done: > > I have compared the Firefox prefs.js and user.js files on both machines and > they are identical. > > I have used the FF Profile manager to run FF on the desktop with the > laptop's profile but the problem still exits. > > I have deleted FF on the Desktop and installed it again. No luck > > Running FF in the safe mode (firefox.exe -safemode) doesn't solve the > problem. Likewise, booting XP into safe mode doesn't either. > > Will someone please give me some help on getting FF to display this site > correctly from my MAIN account on the desktop. > > Thank you very much. > > >
Guest Jack Gillis Posted July 2, 2008 Posted July 2, 2008 Re: Firefox 3 and XP crashes this site Thank you very much Arte. BINGO! The version 10 Player (Beta) solved the problem. I guess I still don't understand why switching to another user permitted it to work. Go figure. Thanks again. "Arte Marte" <Arte@nospam.net> wrote in message news:u$jk1qF3IHA.2424@TK2MSFTNGP04.phx.gbl... > Just a thought try downloading the latest Flash Player version 10 (Beta), > remove your present version First, and things > will work better. I've been using version 10 now for 3 weeks , no > problems. > > > "Jack Gillis" <XXXXXXXX@widomaker.com> wrote in message > news:%23ZnkiUE3IHA.4484@TK2MSFTNGP02.phx.gbl... >> Here is a problem that was posted over in Mozilla.Support.Firefox on June >> 24 entitled "FF3 Crashes on this Webpage." It has been thoroughly >> thrashed out there but with no solution. I bring it here seeking a >> solution because there seems to be a conflict between FF3 and Win XP. I >> am not the OP and I hope by bringing it here I have not offended this NG >> or Mozilla.Support.Firefox in any way. >> >> Briefly, the problem is that this site http://www.ramonadisposal.com >> causes a crash in Firefox and produces an error message saying,"Firefox >> has encountered a problem an needs to close...." The error signature is: >> >> AppName: firefox.exe >> Appversion 1.9.0.3071 ModName ntdll.dll >> ModVer 5.1.2600.5512 >> >> and seems to occur when Flash Player tries to show the large image in the >> upper right corner of the site. The small image on the left displays >> correctly. >> >> Now for the specifics. >> >> I have Firefox 3 installed on my Laptop and my desktop. Both are running >> XP Home SP3 and Adobe Flash Player 9.0.124.0. The laptop renders the site >> just fine but the desktop produces the error above. I installed Firefox >> on both machines from my administrative account (MAIN). If I go to this >> site while running as MAIN the error occurs. HOWEVER, if I switch to the >> guest account or any other account including the Administrator, the site >> renders with no problems. That seems very strange to me. >> >> What I have done: >> >> I have compared the Firefox prefs.js and user.js files on both machines >> and they are identical. >> >> I have used the FF Profile manager to run FF on the desktop with the >> laptop's profile but the problem still exits. >> >> I have deleted FF on the Desktop and installed it again. No luck >> >> Running FF in the safe mode (firefox.exe -safemode) doesn't solve the >> problem. Likewise, booting XP into safe mode doesn't either. >> >> Will someone please give me some help on getting FF to display this site >> correctly from my MAIN account on the desktop. >> >> Thank you very much. >> > >
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