windows 10 Why is an app purchased from the Microsoft Store no longer available to install when logged into my account?

By Guest DuffCanada
April 11, 2023 in Operating Systems Help & Support

https://extremetechsupport.com/topic/1104809-why-is-an-app-purchased-from-the-microsoft-store-no-longer-available-to-install-when-logged-into-my-account/

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Guest DuffCanada

Posted April 11, 2023

The app is listed in my order history. The app may have changed names as my order name does not match the link below. The app listed has screenshots that look identical to my app I had installed. I removed it to repair the app but I should not have to purchase this again. This is not a subscription based app. I have not found a way to contact Microsoft support regarding this.The app that should be in my library:https://apps.microsoft.com/store/detail/music-discovery-song-finder-using-shazams/9NBZ0NWBB2M5Order number: 1022730973 (Feb 3rd, 2022)