DPI scaling GPO settings apply but no change in resolution

[Guest meetoo2]

I am trying to push a DPI setting to a new Panasonic laptop running Win10 1903. We have an application that requires 100% scaling, so we want to push the setting via GPO Preferences.

 

Under User Config – Preferences, I created/edited 2 reg keys:

 

Hkcu\control panel\desktop\logpixels, set it to 96 (decimal)

 

Changed the Win8DpiScaling key to 1

 

We want this setting to only apply when a user logs into a laptop, so I linked the policy to the Computer’s OU.

 

I created a Loopback policy in Merge mode & linked it to the Computer’s OU.

 

I scoped the DPI policy to a test laptop & a test user

 

When I reboot the laptop & log in as the user, the policy is getting applied because I can see the settings in the registry, however when I look at the Display Settings, the Scale & Layout is set to 175% & it is grayed out.

 

What am I missing?? Thanks!

 

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