Jump to content

Recommended Posts

Guest Dmytro B
Posted

windows 10 Pro. I7-8565U (with UHD graphics 620), Geforce MX130. New HP probook laptop (less than 2 months). All new drivers was installed.

 

14/10/2019 was installed update KB4517389.

 

After that i found a first problem: google chrome have started show black pages. No text, no graphics - only black page. I found a solution - start Chrome on disable-gpu mode.

 

Today i found a new problem - after I had opened a microsoft word document I saw that all pictures are damaged. I check some documents and on all of them was the same. If only one picture per document - it visible only on half; another part is white. If where some pictures - they blended harder...

 

Screenshot of this problem on the picture (sorry, account isn't veryfied. I can't add img)

 

 

 

 

It seems like video memory troubles. But I didn't have any problems before windows update. And now I can't realize - where should I ask for help: at HP, at Microsoft, at Intel, at Nvidia? First of all -MS. I hope you have a solution.

 

More...

  • Replies 0
  • Created
  • Last Reply

Popular Days

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...