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I upgraded my home laptop and installed new drivers etc in 2015, when pushed to do so by MS. I had persistent problems getting my HP 8610 all-in-one printer to work, and finally settled on using an ethernet cable instead of WiFi, and other work-arounds that HP recommended (they insist the problem is within Windows 10 -- I am inclined to believe them because I had none of the problems with my previous OS (I am not a techie, so please bear with me.) I was given a new laptop at Christmas, running Win 10 and am STILL in the process of setting it up (I would like to have a few words with the 'developers' of Outlook someday), inevitably due to problems with Win 10.

 

I cannot get my printer to print consistently. It will print one document sent from my laptop via ethernet, but the subsequent ones will never print -- just showing a "printer error" problem, or not reading that the machine is on, when it clearly is on next to me. I finally was advised to set up the wifi with a TC port (?) so that I can print from my phone, which is working, but now I need a permanent fix to the laptop as I am hoping to begin working part-time from home (I'm disabled).

 

In trying to resolve one of the possibly related issues today, I found the following error message:

 

Device SWD\PRINTENUM\WSD-f596dd1c-34c3-4710-90aa-bacea3846812.0069 requires further installation.

 

But I cannot figure out what to do about it. I've lost count of the number of uninstalls/reinstalls I have done. Nothing seems to work.

 

Can you please help? I need to be able to use my equipment without these constant problems.

 

Thank you

 

D2read

 

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