Error 0x80070037

[Guest help.me.msft]

Hello,

I'm having issues with transferring large amounts of data from my WD Elements 1.5 TB external hard drive to my internal NTFS formatted SATA hard drive. I keep getting the following error message: 0x80070037. A quick google search about the error generated a thread that discussed that "power from the motherboard may not be ample enough to keep the external drive powered", thus the failure in the transfer of the data. But this external drive has it's own AC power supply, so I'm confused. Essentially the external hard drive keeps dying no matter which USB port (front & back ports) I plug it into. It works fine in three other household PC's.

 

I'm not sure what to do, but thought I'd start here and see if any of you Microsoft experts could comment on this issue.

 

 

What info do you need to help me diagnose this issue?

 

Any reply is appreciated.

 

Thanks

 

Note: Another person experienced this problem after installing some Windows updates. Is it possible that the updates are causing this issue? I just installed a large number of updates with this PC.

 

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