Jump to content

Recommended Posts

Guest CamiLuz
Posted

A few weeks ago I installed the Avira antivirus, seeing that it did not work I uninstalled it. After this I could not make the Windows Defender work again (it is clear that prior to installing Avira, the WD worked perfectly). Although I try to restart the service (since every time I start the notebook I get a notification saying that I have to activate the Windows firewall), when I enter Windows Security and try to restart it indicates that 'An unexpected error occurred and we have Found a problem. Try again.'.

 

Tried all the ways I found in the forums and in Microsoft solutions, and nothing works.

 

A list what I already tried:

 

 

1. Creating a new DWORD value (DisableAntiSpyware) and setting it to 0.

 

2. Manually downloading the Windows Defender update (every time I run it - normally or as an administrator - it doesn't work, absolutely nothing happens).

 

a. Files I downloaded and tried to install: mpam-fe.exe, win10-mpam-feX64.exe.

 

3. Updating it through Windows Update (reaches up to 99% but never concludes).

 

4. Trigger a definition update for Windows Defender Antivirus using "% ProgramFiles% \ Windows Defender \ MpCmdRun.exe" -SignatureUpdate using prompt.

 

5. Downloading and running windefend.reg.

 

6. Executing these commands:

 

DISM.exe / Online / Cleanup-image / Scanhealth

 

DISM.exe / Online / Cleanup-image / Restorehealth

 

DISM.exe / online / cleanup-image / startcomponentcleanup

 

sfc / scannow

 

Which returned errors saying that damaged files were found.

 

My operating system is 64bits.

 

More...

  • Replies 0
  • Created
  • Last Reply

Popular Days

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...