Guest dd-cges Posted November 22, 2019 Posted November 22, 2019 Hello, I've recently been informed by users who have a Windows 10 Pro device enrolled in our Intune/O365 that they can't open Windows 10 apps like Calculator, Calendar, etc... When I check the eventvwr for the Apps, I can see the following kind of error each time they try to open one app: Event 5961, Apps. Activation for Microsoft.WindowsCalculator_xxxxxxxx!App failed. Error code: Unknown HResult Error code: 0xc0000364. Activation phase: PLM prepare for activation. I tried the following: - terminate and repair the app from the app setting: didn't fix it. - used sfc /scannow: nothing to report - used dism to repair: didn't fix it. - I tried to uninstall the app on a machine and wanted to re-install them using different powershell CLIs but Windows Store is included among these apps so I can't run it (and we block it anyway). - I ensured there was the necessary folders and files in C:\users\username\appdata\<etc...> : all seems fine - Used a local admin account: same. Do you have any ideas on why this happened and on how to fix that ? It's not related to only one device. Thank you by advance. More... Quote
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