Guest cy4rebel Posted December 4, 2019 Posted December 4, 2019 Dealt with Adobe support for quite a while to fix this problem with Premiere Elements. In the end they determined it was likely a problem with ntdll.dll based on the error log. I've tried all of the guidance on replacing ntdll.dll or un- and re-registering it, to no avail. The issue is the change directory dialog box in Premiere Elements 2020. As soon as I try to change the directory to an external HD, the program crashes with the identified problem being ntdll.dll. Any thoughts? More... Quote
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