Guest Tyzrtyada Posted December 18, 2019 Posted December 18, 2019 Good day! Faced this problem. Windows Update Service failed to install update KB4507457. I tried installing the service pack manually, but that did not help. This error appears in the logs - (Windows failed to install the following update with error 0x800f0831: Security Update for Windows (KB4507457).) ps. Kaspersky Anti-Virus is installed on the computer. What solutions have I tried - 1. Disabled antivirus and firewall. 2. Deleted the "SoftwareDistribution" folder. 3. I tried to install the old update package (kb4507448). 4. sfc / scannow replied "windows detected corrupted files but cannot recover some of them" I put the windowsupdate log 2019-12-18 10:33:28:519 1036 c4c Misc =========== Logging initialized (build: 7.9.9600.19164, tz: +0300) =========== 2019-12-18 10:33:28:519 1036 c4c Misc = Process: C:\Windows\system32\svchost.exe 2019-12-18 10:33:28:519 1036 c4c Misc = Module: c:\windows\system32\wuaueng.dll 2019-12-18 10:33:28:519 1036 c4c Service ************* 2019-12-18 10:33:28:519 1036 c4c Service ** START ** Service: Service startup 2019-12-18 10:33:28:519 1036 c4c Service ********* 2019-12-18 10:33:28:519 1036 c4c IdleTmr Non-AoAc machine. Aoac operations will be ignored. 2019-12-18 10:33:28:519 1036 c4c Agent * WU client version 7.9.9600.19164 2019-12-18 10:33:28:519 1036 c4c Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled. 2019-12-18 10:33:28:519 1036 c4c Agent * Base directory: C:\Windows\SoftwareDistribution 2019-12-18 10:33:28:519 1036 c4c Agent * Access type: No proxy 2019-12-18 10:33:28:519 1036 c4c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1. 2019-12-18 10:33:28:519 1036 c4c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2019-12-18 10:33:28:519 1036 c4c Agent * Network state: Connected 2019-12-18 10:33:28:519 1036 c4c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1. 2019-12-18 10:33:28:519 1036 c4c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2019-12-18 10:33:29:128 1036 c4c DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000} 2019-12-18 10:33:29:128 1036 c4c DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2019-12-18 10:33:29:160 1036 c4c DtaStor Data store successfully created 2019-12-18 10:33:29:160 1036 c4c Agent WARNING: could not get the auth file name 0x80070002 2019-12-18 10:33:29:160 1036 c4c Agent WARNING: Service Recovery: Attempting to add pending registration for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782 to the data store 2019-12-18 10:33:29:160 1036 c4c Agent *********** Agent: Initializing global settings cache *********** 2019-12-18 10:33:29:160 1036 c4c Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000 2019-12-18 10:33:29:160 1036 c4c Agent * WSUS server: http://192.168.112.22:8530 2019-12-18 10:33:29:160 1036 c4c Agent * WSUS status server: http://192.168.112.22:8530 2019-12-18 10:33:29:160 1036 c4c Agent * Target group: (Unassigned Computers) 2019-12-18 10:33:29:160 1036 c4c Agent * Windows Update access disabled: No 2019-12-18 10:33:29:160 1036 c4c WuTask WuTaskManager delay initialize completed successfully.. 2019-12-18 10:33:29:160 1036 c4c Report WARNING: Failed to initialize event uploader for new server {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with hr = 80248014. 2019-12-18 10:33:29:160 1036 c4c Report CWERReporter::Init succeeded 2019-12-18 10:33:29:160 1036 c4c Agent *********** Agent: Initializing Windows Update Agent *********** 2019-12-18 10:33:29:160 1036 c4c DnldMgr Download manager restoring 0 downloads 2019-12-18 10:33:29:160 1036 c4c AU Adding timer: 2019-12-18 10:33:29:160 1036 c4c AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-12-19 07:33:29, not idle-only, not network-only 2019-12-18 10:33:29:160 1036 c4c AU ########### AU: Initializing Automatic Updates ########### 2019-12-18 10:33:29:160 1036 c4c AU AIR Mode is disabled 2019-12-18 10:33:29:160 1036 c4c AU # Policy Driven Provider: http://192.168.112.22:8530 2019-12-18 10:33:29:160 1036 c4c AU # Detection frequency: 1 2019-12-18 10:33:29:160 1036 c4c AU # Approval type: Scheduled (Policy) 2019-12-18 10:33:29:160 1036 c4c AU # Auto-install minor updates: Yes (Policy) 2019-12-18 10:33:29:160 1036 c4c AU # Will interact with non-admins (Non-admins are elevated (Policy)) 2019-12-18 10:33:29:207 1036 c4c AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032 2019-12-18 10:33:29:207 1036 c4c AU Adding timer: 2019-12-18 10:33:29:207 1036 c4c AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2019-12-19 07:33:29, not idle-only, not network-only 2019-12-18 10:33:29:207 1036 c4c AU AU finished delayed initialization 2019-12-18 10:33:29:207 1036 c4c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-12-18 10:33:29:207 1036 c4c AU Adding timer: 2019-12-18 10:33:29:207 1036 c4c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-12-18 08:13:27, not idle-only, not network-only 2019-12-18 10:33:29:207 1036 13e0 DnldMgr Asking handlers to reconcile their sandboxes 2019-12-18 10:34:32:465 6544 aa0 Misc =========== Logging initialized (build: 7.9.9600.18970, tz: +0300) =========== 2019-12-18 10:34:32:465 6544 aa0 Misc = Process: C:\Windows\system32\wusa.exe 2019-12-18 10:34:32:465 6544 aa0 Misc = Module: C:\Windows\System32\wuapi.dll 2019-12-18 10:34:32:465 6544 aa0 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService ----------- 2019-12-18 10:34:32:465 6544 aa0 COMAPI - ServiceName = Автономный установщик обновлений Windows 2019-12-18 10:34:32:465 6544 aa0 COMAPI - ScanFileLocation = C:\82e4eed14d5cfb8304e2b0\wsusscan.cab 2019-12-18 10:34:32:480 1036 1de8 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\176f1bc7-4098-492f-926b-249f4d899310\Source.cab with dwProvFlags 0x00000080: 2019-12-18 10:34:32:480 1036 1de8 Misc Microsoft signed: Yes 2019-12-18 10:34:32:527 1036 1de8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2019-12-18 10:34:32:527 1036 1de8 IdleTmr Incremented idle timer priority operation counter to 1 2019-12-18 10:34:32:527 6544 aa0 COMAPI - Added scan package service, ServiceID = {176F1BC7-4098-492F-926B-249F4D899310} Third party service 2019-12-18 10:34:32:527 6544 aa0 COMAPI ------------- 2019-12-18 10:34:32:527 6544 aa0 COMAPI -- START -- COMAPI: Init Search [ClientId = wusa] 2019-12-18 10:34:32:527 6544 aa0 COMAPI --------- 2019-12-18 10:34:32:527 6544 aa0 COMAPI ------------- 2019-12-18 10:34:32:527 6544 aa0 COMAPI -- START -- COMAPI: Search [ClientId = wusa] 2019-12-18 10:34:32:527 6544 aa0 COMAPI --------- 2019-12-18 10:34:32:527 1036 1de8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 11; does use network; is not at background priority 2019-12-18 10:34:32:527 1036 1de8 IdleTmr Incremented idle timer priority operation counter to 2 2019-12-18 10:34:35:153 1036 1de8 Report *********** Report: Initializing static reporting data *********** 2019-12-18 10:34:35:153 1036 1de8 Report * OS Version = 6.3.9600.0.0.65792 2019-12-18 10:34:35:153 1036 1de8 Report * OS Product Type = 0x00000030 2019-12-18 10:34:35:153 1036 1de8 Report * Computer Brand = ASUSTeK COMPUTER INC. 2019-12-18 10:34:35:153 1036 1de8 Report * Computer Model = S400CA 2019-12-18 10:34:35:153 1036 1de8 Report * Platform Role = 2 2019-12-18 10:34:35:153 1036 1de8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Revision = S400CA.210 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Name = S400CA.210 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Release Date = 2014-01-27T00:00:00 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Sku Number = ASUS-NotebookSKU 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Vendor = American Megatrends Inc. 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Family = S 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Major Release = 4 2019-12-18 10:34:35:153 1036 1de8 Report * Bios Minor Release = 6 2019-12-18 10:34:35:153 1036 1de8 Report * Locale ID = 1049 2019-12-18 10:34:35:153 1036 1de8 Handler Calculating current update level for this session 2019-12-18 10:34:38:684 1036 1de8 Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d00647750e176b 2019-12-18 10:34:38:684 1036 1de8 Handler Done calculating current update level for this session 2019-12-18 10:34:39:356 1036 1de8 Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 1] 2019-12-18 10:34:39:356 6544 aa0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa] 2019-12-18 10:34:39:356 1036 12dc Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 1] 2019-12-18 10:34:39:356 1036 12dc Agent ************* 2019-12-18 10:34:39:356 1036 12dc Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 1] 2019-12-18 10:34:39:356 1036 12dc Agent ********* 2019-12-18 10:34:39:356 1036 12dc Agent * Online = Yes; Ignore download priority = No 2019-12-18 10:34:39:356 1036 12dc Agent * Criteria = "DeploymentAction='Installation'" 2019-12-18 10:34:39:356 1036 12dc Agent * ServiceID = {176F1BC7-4098-492F-926B-249F4D899310} Third party service 2019-12-18 10:34:39:371 1036 12dc Agent * Search Scope = {Machine} 2019-12-18 10:34:39:371 1036 12dc Agent * Caller SID for Applicability: S-1-5-21-1229272821-725345543-839522115-21638 2019-12-18 10:34:39:371 1036 12dc Agent * RegisterService is set 2019-12-18 10:34:39:481 1036 12dc PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2019-12-18 10:34:39:481 1036 12dc PT + Offline serviceId = {176F1BC7-4098-492F-926B-249F4D899310} 2019-12-18 10:34:39:496 1036 12dc PT WARNING: Cached cookie has expired or new PID is available 2019-12-18 10:34:39:496 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:39:496 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:39:496 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:39:575 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:39:575 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:39:575 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:39:606 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:39:606 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:39:606 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:40:606 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:40:606 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:40:606 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:40:871 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:40:871 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:40:871 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:40:887 1036 12dc Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 10:34:40:887 1036 12dc Agent Read 0 cached app categories 2019-12-18 10:34:40:887 1036 12dc Agent SyncUpdates adding 0 visited app categories 2019-12-18 10:34:40:887 1036 12dc PT + SyncUpdates round trips: 5 2019-12-18 10:34:42:325 1036 12dc PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2019-12-18 10:34:42:325 1036 12dc PT + Offline serviceId = {176F1BC7-4098-492F-926B-249F4D899310} 2019-12-18 10:34:42:497 1036 12dc Agent * Added update {D6C39F81-F6E8-4A34-9559-7842454A5C95}.501 to search result 2019-12-18 10:34:42:497 1036 12dc Agent * Found 1 updates and 56 categories in search; evaluated appl. rules of 127 out of 248 deployed entities 2019-12-18 10:34:42:497 1036 12dc Agent ********* 2019-12-18 10:34:42:497 1036 12dc Agent ** END ** Agent: Finding updates [CallerId = wusa Id = 1] 2019-12-18 10:34:42:497 1036 12dc Agent ************* 2019-12-18 10:34:42:497 1036 12dc IdleTmr WU operation (CSearchCall::Init ID 1, operation # 11) stopped; does use network; is not at background priority 2019-12-18 10:34:42:497 1036 12dc IdleTmr Decremented idle timer priority operation counter to 1 2019-12-18 10:34:42:497 6544 13dc COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa] 2019-12-18 10:34:42:528 6544 13dc COMAPI - Updates found = 1 2019-12-18 10:34:42:528 6544 13dc COMAPI --------- 2019-12-18 10:34:42:528 6544 13dc COMAPI -- END -- COMAPI: Search [ClientId = wusa] 2019-12-18 10:34:42:528 6544 13dc COMAPI ------------- 2019-12-18 10:35:00:780 6544 aa0 COMAPI ------------- 2019-12-18 10:35:00:780 6544 aa0 COMAPI -- START -- COMAPI: Install [ClientId = wusa] 2019-12-18 10:35:00:780 6544 aa0 COMAPI --------- 2019-12-18 10:35:00:780 6544 aa0 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No; Attempt close apps if necessary: No 2019-12-18 10:35:00:780 6544 aa0 COMAPI - Updates in request: 1 2019-12-18 10:35:00:780 6544 aa0 COMAPI - ServiceID = {176F1BC7-4098-492F-926B-249F4D899310} Third party service 2019-12-18 10:34:48:998 1036 6d4 DnldMgr *********** DnldMgr: Copy update to cache [updateId = {6CD835E1-6208-4C9A-B1CC-F091FE69127D}.501] *********** 2019-12-18 10:34:48:998 1036 6d4 DnldMgr No locked revisions found for update 6CD835E1-6208-4C9A-B1CC-F091FE69127D; locking the user-specified revision. 2019-12-18 10:34:49:013 1036 6d4 DnldMgr Asking handler to generate non-range requests. 2019-12-18 10:34:49:013 1036 6d4 Handler Generating request for CBS update 6CD835E1-6208-4C9A-B1CC-F091FE69127D in sandbox C:\Windows\SoftwareDistribution\Download\162b5ebe809ac44d8aa5ea040ec8bb07_ctc 2019-12-18 10:34:49:013 1036 6d4 Handler Selecting self-contained because update does not have express payload. 2019-12-18 10:34:49:013 1036 6d4 Handler Selected payload type is ptSelfContained 2019-12-18 10:34:49:013 1036 6d4 Handler Detected download state is dsStart 2019-12-18 10:34:49:013 1036 6d4 Handler Adding Windows8.1-KB4507448-x64.cab (entire file) to request list. 2019-12-18 10:34:49:013 1036 6d4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-12-18 10:34:54:873 1036 6d4 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\162b5ebe809ac44d8aa5ea040ec8bb07_ctc\Windows8.1-KB4507448-x64.cab with dwProvFlags 0x00000080: 2019-12-18 10:34:57:748 1036 6d4 Misc Microsoft signed: Yes 2019-12-18 10:34:57:764 1036 6d4 DnldMgr Asking handler to generate non-range requests. 2019-12-18 10:34:57:764 1036 6d4 Handler Generating request for CBS update 6CD835E1-6208-4C9A-B1CC-F091FE69127D in sandbox C:\Windows\SoftwareDistribution\Download\162b5ebe809ac44d8aa5ea040ec8bb07_ctc 2019-12-18 10:34:57:764 1036 6d4 Handler Selecting self-contained because update does not have express payload. 2019-12-18 10:34:57:764 1036 6d4 Handler Selected payload type is ptSelfContained 2019-12-18 10:34:57:764 1036 6d4 Handler Detected download state is dsHavePackage 2019-12-18 10:35:00:701 1036 6d4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 2019-12-18 10:35:00:780 1036 6d4 IdleTmr WU operation (CInstallCall::Init ID 2) started; operation # 25; does not use network; is not at background priority 2019-12-18 10:35:00:780 1036 6d4 IdleTmr Incremented idle timer priority operation counter to 2 2019-12-18 10:35:00:858 1036 6d4 Agent Beginning install of conventional work item 2019-12-18 10:35:00:858 6544 aa0 COMAPI - Updates to install = 1 2019-12-18 10:35:00:858 6544 aa0 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa] 2019-12-18 10:35:00:858 1036 1c28 Agent ************* 2019-12-18 10:35:00:858 1036 1c28 Agent ** START ** Agent: Installing updates [CallerId = wusa] 2019-12-18 10:35:00:858 1036 1c28 Agent ********* 2019-12-18 10:35:00:858 1036 1c28 Agent * Updates to install = 1 2019-12-18 10:35:00:858 1036 1c28 Agent * Title = Обновление системы безопасности для ОС Windows (KB4507448) 2019-12-18 10:35:00:858 1036 1c28 Agent * UpdateId = {D6C39F81-F6E8-4A34-9559-7842454A5C95}.501 2019-12-18 10:35:00:858 1036 1c28 Agent * Bundles 1 updates: 2019-12-18 10:35:00:858 1036 1c28 Agent * {6CD835E1-6208-4C9A-B1CC-F091FE69127D}.501 2019-12-18 10:35:00:998 1036 1c28 Handler Attempting to create remote handler process as msk-td-nb23\Администратор in session 1 2019-12-18 10:35:01:061 1036 1c28 DnldMgr Preparing update for install, updateId = {6CD835E1-6208-4C9A-B1CC-F091FE69127D}.501. 2019-12-18 10:35:01:076 4008 1fd0 Misc =========== Logging initialized (build: 7.9.9600.19164, tz: +0300) =========== 2019-12-18 10:35:01:076 4008 1fd0 Misc = Process: C:\Windows\system32\wuauclt.exe 2019-12-18 10:35:01:076 4008 1fd0 Misc = Module: C:\Windows\SYSTEM32\wuaueng.dll 2019-12-18 10:35:01:076 4008 1fd0 Handler ::::::::::::: 2019-12-18 10:35:01:076 4008 1fd0 Handler :: START :: Handler: CBS Install 2019-12-18 10:35:01:076 4008 1fd0 Handler ::::::::: 2019-12-18 10:35:01:076 4008 1fd0 Handler Starting install of CBS update 6CD835E1-6208-4C9A-B1CC-F091FE69127D 2019-12-18 10:35:01:076 4008 1fd0 Handler CBS session identity: 30782837_2817671017 2019-12-18 10:35:01:123 4008 1fd0 Handler CBS package identity: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19401.1.9 2019-12-18 10:35:01:123 4008 1fd0 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\162b5ebe809ac44d8aa5ea040ec8bb07\Windows8.1-KB4507448-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\162b5ebe809ac44d8aa5ea040ec8bb07\inst 2019-12-18 10:35:05:999 1036 13e0 Report REPORT EVENT: {AA59B633-1A08-4BE4-B563-A6DF39469CF9} 2019-12-18 10:35:00:998+0300 1 181 [AGENT_INSTALLING_STARTED] 101 {D6C39F81-F6E8-4A34-9559-7842454A5C95} 501 0 wusa Success Content Install Installation Started: Windows has started installing the following update: Обновление системы безопасности для ОС Windows (KB4507448) 2019-12-18 10:35:05:999 1036 13e0 Report CWERReporter finished handling 2 events. (00000000) 2019-12-18 11:04:02:565 4008 1ce4 Handler FATAL: CBS called Error with 0x800f0831, 2019-12-18 11:04:15:097 4008 1fd0 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x800f0831 2019-12-18 11:04:17:488 4008 1fd0 Handler ::::::::: 2019-12-18 11:04:17:488 4008 1fd0 Handler :: END :: Handler: CBS Install 2019-12-18 11:04:17:488 4008 1fd0 Handler ::::::::::::: 2019-12-18 11:04:18:113 1036 1c28 Agent LogHistory called. idUpdate={D6C39F81-F6E8-4A34-9559-7842454A5C95}.501, resultMapped=800F0831, resultUnMapped=800F0831 2019-12-18 11:04:18:488 1036 1c28 Agent ********* 2019-12-18 11:04:18:488 1036 1c28 Agent ** END ** Agent: Installing updates [CallerId = wusa] 2019-12-18 11:04:18:488 1036 1c28 Agent ************* 2019-12-18 11:04:18:488 6544 1b98 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = wusa] 2019-12-18 11:04:18:488 6544 1b98 COMAPI - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0) 2019-12-18 11:04:18:488 6544 1b98 COMAPI - Reboot required = No 2019-12-18 11:04:18:488 6544 1b98 COMAPI - WARNING: Exit code = 0x00000000; Call error code = 0x80240022 2019-12-18 11:04:18:488 6544 1b98 COMAPI --------- 2019-12-18 11:04:18:488 6544 1b98 COMAPI -- END -- COMAPI: Install [ClientId = wusa] 2019-12-18 11:04:18:488 6544 1b98 COMAPI ------------- 2019-12-18 11:04:18:488 1036 1c28 IdleTmr WU operation (CInstallCall::Init ID 2, operation # 25) stopped; does not use network; is not at background priority 2019-12-18 11:04:18:488 1036 1c28 IdleTmr Decremented idle timer priority operation counter to 1 2019-12-18 11:04:23:113 1036 1590 Report REPORT EVENT: {0852AECE-DFF0-474B-80C5-AC895A92EB00} 2019-12-18 11:04:18:113+0300 1 182 [AGENT_INSTALLING_FAILED] 101 {D6C39F81-F6E8-4A34-9559-7842454A5C95} 501 800f0831 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800f0831: Обновление системы безопасности для ОС Windows (KB4507448). 2019-12-18 11:04:23:129 1036 1590 Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0) 2019-12-18 11:04:23:129 1036 1590 Report WER Report sent: 7.9.9600.19164 0x800f0831(0x800f0831) D6C39F81-F6E8-4A34-9559-7842454A5C95 Install 501 0 wusa {176F1BC7-4098-492F-926B-249F4D899310} 0 2019-12-18 11:04:23:129 1036 1590 Report CWERReporter finished handling 2 events. (00000000) 2019-12-18 11:09:30:863 6544 aa0 COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService ----------- 2019-12-18 11:09:30:863 6544 aa0 COMAPI - ServiceId = {176f1bc7-4098-492f-926b-249f4d899310} 2019-12-18 11:09:30:865 1036 15a8 IdleTmr Decremented idle timer priority operation counter to 0 2019-12-18 11:09:31:115 6544 aa0 COMAPI IUpdateService removing volatile scan package service, serviceID = {176F1BC7-4098-492F-926B-249F4D899310} 2019-12-18 11:09:31:116 1036 15a8 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014 2019-12-18 11:09:31:116 6544 aa0 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014 2019-12-18 11:09:41:471 2696 aa4 Misc =========== Logging initialized (build: 7.9.9600.18970, tz: +0300) =========== 2019-12-18 11:09:41:471 2696 aa4 Misc = Process: C:\Windows\system32\wusa.exe 2019-12-18 11:09:41:471 2696 aa4 Misc = Module: C:\Windows\System32\wuapi.dll 2019-12-18 11:09:41:470 2696 aa4 COMAPI ----------- COMAPI: IUpdateServiceManager::AddScanPackageService ----------- 2019-12-18 11:09:41:471 2696 aa4 COMAPI - ServiceName = Автономный установщик обновлений Windows 2019-12-18 11:09:41:471 2696 aa4 COMAPI - ScanFileLocation = C:\d792c69ead3cf3ce04fdca6f6532276d\wsusscan.cab 2019-12-18 11:09:41:718 1036 15a8 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\1a57e5b5-93b3-4067-93fd-dae6ad72b6bd\Source.cab with dwProvFlags 0x00000080: 2019-12-18 11:09:41:726 1036 15a8 Misc Microsoft signed: Yes 2019-12-18 11:09:42:390 1036 15a8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77} 2019-12-18 11:09:42:390 1036 15a8 IdleTmr Incremented idle timer priority operation counter to 1 2019-12-18 11:09:42:391 2696 aa4 COMAPI - Added scan package service, ServiceID = {1A57E5B5-93B3-4067-93FD-DAE6AD72B6BD} Third party service 2019-12-18 11:09:42:391 2696 aa4 COMAPI ------------- 2019-12-18 11:09:42:391 2696 aa4 COMAPI -- START -- COMAPI: Init Search [ClientId = wusa] 2019-12-18 11:09:42:391 2696 aa4 COMAPI --------- 2019-12-18 11:09:42:391 2696 aa4 COMAPI ------------- 2019-12-18 11:09:42:391 2696 aa4 COMAPI -- START -- COMAPI: Search [ClientId = wusa] 2019-12-18 11:09:42:391 2696 aa4 COMAPI --------- 2019-12-18 11:09:42:393 1036 15a8 IdleTmr WU operation (CSearchCall::Init ID 3) started; operation # 42; does use network; is not at background priority 2019-12-18 11:09:42:393 1036 15a8 IdleTmr Incremented idle timer priority operation counter to 2 2019-12-18 11:09:42:393 1036 15a8 Agent *** START *** Queueing Finding updates [CallerId = wusa Id = 3] 2019-12-18 11:09:42:393 2696 aa4 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa] 2019-12-18 11:09:42:394 1036 11f4 Agent *** END *** Queueing Finding updates [CallerId = wusa Id = 3] 2019-12-18 11:09:42:394 1036 11f4 Agent ************* 2019-12-18 11:09:42:394 1036 11f4 Agent ** START ** Agent: Finding updates [CallerId = wusa Id = 3] 2019-12-18 11:09:42:394 1036 11f4 Agent ********* 2019-12-18 11:09:42:394 1036 11f4 Agent * Online = Yes; Ignore download priority = No 2019-12-18 11:09:42:394 1036 11f4 Agent * Criteria = "DeploymentAction='Installation'" 2019-12-18 11:09:42:394 1036 11f4 Agent * ServiceID = {1A57E5B5-93B3-4067-93FD-DAE6AD72B6BD} Third party service 2019-12-18 11:09:42:394 1036 11f4 Agent * Search Scope = {Machine} 2019-12-18 11:09:42:394 1036 11f4 Agent * Caller SID for Applicability: S-1-5-21-1229272821-725345543-839522115-21638 2019-12-18 11:09:42:394 1036 11f4 Agent * RegisterService is set 2019-12-18 11:09:42:599 1036 11f4 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2019-12-18 11:09:42:599 1036 11f4 PT + Offline serviceId = {1A57E5B5-93B3-4067-93FD-DAE6AD72B6BD} 2019-12-18 11:09:42:607 1036 11f4 PT WARNING: Cached cookie has expired or new PID is available 2019-12-18 11:09:42:617 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:42:617 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:42:617 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:44:005 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:44:005 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:44:005 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:44:118 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:44:118 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:44:118 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:44:878 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:44:878 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:44:878 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:45:121 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:45:121 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:45:121 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:45:140 1036 11f4 Agent Reading cached app categories using lifetime 604800 seconds 2019-12-18 11:09:45:140 1036 11f4 Agent Read 0 cached app categories 2019-12-18 11:09:45:141 1036 11f4 Agent SyncUpdates adding 0 visited app categories 2019-12-18 11:09:45:145 1036 11f4 PT + SyncUpdates round trips: 5 2019-12-18 11:09:46:055 1036 11f4 PT +++++++++++ PT: Synchronizing extended update info +++++++++++ 2019-12-18 11:09:46:055 1036 11f4 PT + Offline serviceId = {1A57E5B5-93B3-4067-93FD-DAE6AD72B6BD} 2019-12-18 11:09:46:126 1036 11f4 Agent * Found 0 updates and 56 categories in search; evaluated appl. rules of 127 out of 248 deployed entities 2019-12-18 11:09:46:127 1036 11f4 Agent ********* 2019-12-18 11:09:46:127 1036 11f4 Agent ** END ** Agent: Finding updates [CallerId = wusa Id = 3] 2019-12-18 11:09:46:127 1036 11f4 Agent ************* 2019-12-18 11:09:46:127 1036 11f4 IdleTmr WU operation (CSearchCall::Init ID 3, operation # 42) stopped; does use network; is not at background priority 2019-12-18 11:09:46:127 1036 11f4 IdleTmr Decremented idle timer priority operation counter to 1 2019-12-18 11:09:46:127 2696 850 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = wusa] 2019-12-18 11:09:46:128 2696 850 COMAPI - Updates found = 0 2019-12-18 11:09:46:128 2696 850 COMAPI --------- 2019-12-18 11:09:46:128 2696 850 COMAPI -- END -- COMAPI: Search [ClientId = wusa] 2019-12-18 11:09:46:128 2696 850 COMAPI ------------- 2019-12-18 11:09:49:361 2696 aa4 COMAPI ----------- COMAPI: IUpdateServiceManager::RemoveService ----------- 2019-12-18 11:09:49:361 2696 aa4 COMAPI - ServiceId = {1a57e5b5-93b3-4067-93fd-dae6ad72b6bd} 2019-12-18 11:09:49:384 2696 aa4 COMAPI IUpdateService removing volatile scan package service, serviceID = {1A57E5B5-93B3-4067-93FD-DAE6AD72B6BD} 2019-12-18 11:09:49:386 2696 aa4 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014 2019-12-18 11:09:49:362 1036 68 IdleTmr Decremented idle timer priority operation counter to 0 2019-12-18 11:09:49:386 1036 68 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014 2019-12-18 11:13:27:020 1036 c4c AU ############# 2019-12-18 11:13:27:020 1036 c4c AU ## START ## AU: Search for updates 2019-12-18 11:13:27:020 1036 c4c AU ######### 2019-12-18 11:13:27:044 1036 c4c SLS Retrieving SLS response from server... 2019-12-18 11:13:27:044 1036 c4c SLS Making request with URL http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: Send failed with hr = 80072ee2. 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: Send request failed, hr:0x80072ee2 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164>. error 0x80072ee2 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2 2019-12-18 11:13:49:424 1036 c4c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2 2019-12-18 11:13:49:424 1036 c4c SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2. 2019-12-18 11:13:49:424 1036 c4c SLS FATAL: GetResponse failed with hresult 0x80072ee2... 2019-12-18 11:13:49:424 1036 c4c EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EE2 2019-12-18 11:13:49:424 1036 c4c EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EE2 2019-12-18 11:13:49:424 1036 c4c EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2 2019-12-18 11:13:49:424 1036 c4c Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2019-12-18 11:13:49:424 1036 c4c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2 2019-12-18 11:13:49:425 1036 c4c IdleTmr WU operation (CSearchCall::Init ID 4) started; operation # 51; does use network; is at background priority 2019-12-18 11:13:49:425 1036 c4c Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 4] 2019-12-18 11:13:49:425 1036 c4c AU <<## SUBMITTED ## AU: Search for updates [CallId = {4E6B5A90-232A-457E-8F03-BF585ADB30BE} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:13:49:425 1036 1550 Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 4] 2019-12-18 11:13:49:426 1036 1550 Agent ************* 2019-12-18 11:13:49:426 1036 1550 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 4] 2019-12-18 11:13:49:426 1036 1550 Agent ********* 2019-12-18 11:13:49:426 1036 1550 Agent * Online = Yes; Ignore download priority = No 2019-12-18 11:13:49:426 1036 1550 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2019-12-18 11:13:49:427 1036 1550 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2019-12-18 11:13:49:427 1036 1550 Agent * Search Scope = {Machine & All Users} 2019-12-18 11:13:49:427 1036 1550 Agent * Caller SID for Applicability: S-1-5-18 2019-12-18 11:13:49:427 1036 1550 Agent * RegisterService is set 2019-12-18 11:13:49:428 1036 1550 SLS Retrieving SLS response from server... 2019-12-18 11:13:49:428 1036 1550 SLS Making request with URL http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164 2019-12-18 11:14:10:683 1036 1550 Misc WARNING: Send failed with hr = 80072ee2. 2019-12-18 11:14:10:683 1036 1550 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2019-12-18 11:14:10:683 1036 1550 Misc WARNING: Send request failed, hr:0x80072ee2 2019-12-18 11:14:10:684 1036 1550 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164>. error 0x80072ee2 2019-12-18 11:14:10:684 1036 1550 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2 2019-12-18 11:14:10:684 1036 1550 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2 2019-12-18 11:14:10:684 1036 1550 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2 2019-12-18 11:14:10:685 1036 1550 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2. 2019-12-18 11:14:10:685 1036 1550 SLS FATAL: GetResponse failed with hresult 0x80072ee2... 2019-12-18 11:14:10:685 1036 1550 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EE2 2019-12-18 11:14:10:685 1036 1550 EP FATAL: EP: CSLSEndpointProvider::GetSecondaryServicesEnabledState - Failed to get client data, error = 0x80072EE2 2019-12-18 11:14:10:698 1036 1550 EP Got WSUS Client/Server URL: "http://192.168.112.22:8530/ClientWebService/client.asmx" 2019-12-18 11:14:10:699 1036 1550 Setup Checking for agent SelfUpdate 2019-12-18 11:14:10:714 1036 1550 Setup Client version: Core: 7.9.9600.19164 Aux: 7.9.9600.18970 2019-12-18 11:14:10:714 1036 1550 EP Got WSUS SelfUpdate URL: "http://192.168.112.22:8530/selfupdate" 2019-12-18 11:14:11:717 1036 1550 Misc WARNING: Send failed with hr = 80072efd. 2019-12-18 11:14:11:717 1036 1550 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2019-12-18 11:14:11:717 1036 1550 Misc WARNING: Send request failed, hr:0x80072efd 2019-12-18 11:14:11:718 1036 1550 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://192.168.112.22:8530/selfupdate/wuident.cab>. error 0x80072efd 2019-12-18 11:14:11:718 1036 1550 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd 2019-12-18 11:14:11:718 1036 1550 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd 2019-12-18 11:14:11:718 1036 1550 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd 2019-12-18 11:14:11:719 1036 1550 Misc WARNING: DownloadFileInternal failed for http://192.168.112.22:8530/selfupdate/wuident.cab: error 0x80072efd 2019-12-18 11:14:11:719 1036 1550 Setup FATAL: DownloadCab failed, err = 0x80072EFD 2019-12-18 11:14:11:719 1036 1550 Setup WARNING: SelfUpdate check failed to download package information, err = 0x80072EFD 2019-12-18 11:14:11:719 1036 1550 Setup FATAL: SelfUpdate check failed, err = 0x80072EFD 2019-12-18 11:14:11:731 1036 1550 Agent * WARNING: Skipping scan, self-update check returned 0x80072EFD 2019-12-18 11:14:11:749 1036 1550 DtaStor FATAL: CSusEseSession::DeleteSLSData failed, hresult 0x80248007 2019-12-18 11:14:11:798 1036 1550 SLS WARNING: PurgeCache failed with hresult 0x80248007 ... 2019-12-18 11:14:11:846 1036 1550 Agent WARNING: Failed to purge SLSClient with 0x80072efd. Continuing... 2019-12-18 11:14:11:869 1036 1550 Agent * WARNING: Exit code = 0x80072EFD 2019-12-18 11:14:11:884 1036 1550 Agent ********* 2019-12-18 11:14:11:884 1036 1550 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 4] 2019-12-18 11:14:11:940 1036 1550 Agent ************* 2019-12-18 11:14:11:940 1036 1550 Agent WARNING: WU client failed Searching for update with error 0x80072efd 2019-12-18 11:14:11:940 1036 1550 IdleTmr WU operation (CSearchCall::Init ID 4, operation # 51) stopped; does use network; is at background priority 2019-12-18 11:14:11:940 1036 184c AU >>## RESUMED ## AU: Search for updates [CallId = {4E6B5A90-232A-457E-8F03-BF585ADB30BE} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:14:11:940 1036 184c AU # WARNING: Search callback failed, result = 0x80072EFD 2019-12-18 11:14:11:940 1036 184c AU ######### 2019-12-18 11:14:11:940 1036 184c AU ## END ## AU: Search for updates [CallId = {4E6B5A90-232A-457E-8F03-BF585ADB30BE} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:14:11:940 1036 184c AU ############# 2019-12-18 11:14:11:940 1036 184c AU All AU searches complete. 2019-12-18 11:14:11:940 1036 184c AU # WARNING: Failed to find updates with error code 80072efd 2019-12-18 11:14:11:940 1036 184c AU Adding timer: 2019-12-18 11:14:11:940 1036 184c AU Timer: 143FB093-8AA1-4DBC-A582-8806F8F4C1F7, Expires 2019-12-20 07:22:16, not idle-only, not network-only 2019-12-18 11:14:11:955 1036 184c AU Will reattempt scan using logged-on user (proxy retry) 2019-12-18 11:14:11:955 1036 184c AU AU setting next detection timeout to 2019-12-18 09:04:37 2019-12-18 11:14:11:955 1036 184c AU Adding timer: 2019-12-18 11:14:11:955 1036 184c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-12-18 09:04:37, not idle-only, not network-only 2019-12-18 11:14:11:986 1036 184c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2019-12-18 11:14:12:442 1036 c4c AU Triggering Online detection (non-interactive) 2019-12-18 11:14:12:442 1036 c4c AU Adding timer: 2019-12-18 11:14:12:442 1036 c4c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-12-18 08:14:12, not idle-only, not network-only 2019-12-18 11:14:12:442 1036 c4c AU ############# 2019-12-18 11:14:12:442 1036 c4c AU ## START ## AU: Search for updates 2019-12-18 11:14:12:442 1036 c4c AU ######### 2019-12-18 11:14:12:443 1036 c4c SLS Retrieving SLS response from server... 2019-12-18 11:14:12:443 1036 c4c SLS Making request with URL http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: Send failed with hr = 80072ee2. 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None> 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: Send request failed, hr:0x80072ee2 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164>. error 0x80072ee2 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2 2019-12-18 11:14:33:599 1036 c4c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2 2019-12-18 11:14:33:599 1036 c4c SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2. 2019-12-18 11:14:33:599 1036 c4c SLS FATAL: GetResponse failed with hresult 0x80072ee2... 2019-12-18 11:14:33:599 1036 c4c EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EE2 2019-12-18 11:14:33:599 1036 c4c EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EE2 2019-12-18 11:14:33:599 1036 c4c EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2 2019-12-18 11:14:33:599 1036 c4c Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0 2019-12-18 11:14:33:599 1036 c4c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2 2019-12-18 11:14:33:599 1036 c4c IdleTmr WU operation (CSearchCall::Init ID 5) started; operation # 57; does use network; is at background priority 2019-12-18 11:14:33:599 1036 c4c Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 5] 2019-12-18 11:14:33:599 1036 c4c AU <<## SUBMITTED ## AU: Search for updates [CallId = {1DB64E97-833C-4554-996F-448B52C53653} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:14:33:599 1036 11cc Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 5] 2019-12-18 11:14:33:662 1036 11cc Agent ************* 2019-12-18 11:14:33:662 1036 1590 Report REPORT EVENT: {92B87F18-35D0-4676-AE25-646D7213F22C} 2019-12-18 11:14:11:731+0300 1 148 [AGENT_DETECTION_FAILED] 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 1 80072efd SelfUpdate Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd. 2019-12-18 11:14:33:662 1036 11cc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 5] 2019-12-18 11:14:33:662 1036 11cc Agent ********* 2019-12-18 11:14:33:662 1036 11cc Agent * Online = Yes; Ignore download priority = No 2019-12-18 11:14:33:662 1036 1590 Report REPORT EVENT: {EC163775-4D03-4C62-800B-19BB03393B7D} 2019-12-18 11:14:11:869+0300 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 80072efd AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80072efd. 2019-12-18 11:14:33:662 1036 11cc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2019-12-18 11:14:33:662 1036 1590 Report WARNING: Failed to get ProtocolVersion: 8024043d 2019-12-18 11:14:33:662 1036 11cc Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed 2019-12-18 11:14:33:662 1036 1590 Report WARNING: Failed to get ProtocolVersion: 8024043d 2019-12-18 11:14:33:662 1036 11cc Agent * Search Scope = {Machine & All Users} 2019-12-18 11:14:33:662 1036 11cc Agent * Caller SID for Applicability: S-1-5-21-1229272821-725345543-839522115-21638 2019-12-18 11:14:33:662 1036 11cc Agent * RegisterService is set 2019-12-18 11:14:33:662 1036 11cc SLS Retrieving SLS response from server... 2019-12-18 11:14:33:662 1036 11cc SLS Making request with URL http://HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=575&L=ru-RU&P=&PT=0x30&WUA=7.9.9600.19164 2019-12-18 11:14:33:662 1036 1590 Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0) 2019-12-18 11:14:33:662 1036 1590 Report WER Report sent: 7.9.9600.19164 0x80072efd(0) D67661EB-2423-451D-BF5D-13199E37DF28 Scan 1 0 SelfUpdate {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0 2019-12-18 11:14:33:662 1036 1590 Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0) 2019-12-18 11:14:33:662 1036 1590 Report WER Report sent: 7.9.9600.19164 0x80072efd(0) 00000000-0000-0000-0000-000000000000 Scan 0 1 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0 2019-12-18 11:14:33:662 1036 1590 Report CWERReporter finished handling 2 events. (00000000) 2019-12-18 11:14:33:693 1036 11cc Misc FATAL: WinHttp: failed to query option for server cert context. error 0x80072ef3 2019-12-18 11:14:33:982 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ef3 2019-12-18 11:14:33:982 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ef3 2019-12-18 11:14:33:982 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: Library download error. Error 0x80072ef3. Will retry. Retry Counter:0 2019-12-18 11:14:34:107 1036 11cc Misc FATAL: WinHttp: failed to query option for server cert context. error 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: Library download error. Error 0x80072ef3. Will retry. Retry Counter:1 2019-12-18 11:14:34:107 1036 11cc Misc FATAL: WinHttp: failed to query option for server cert context. error 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ef3 2019-12-18 11:14:34:107 1036 11cc Misc WARNING: Library download error. Error 0x80072ef3. Will retry. Retry Counter:2 2019-12-18 11:14:34:122 1036 11cc Misc FATAL: WinHttp: failed to query option for server cert context. error 0x80072ef3 2019-12-18 11:14:34:122 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ef3 2019-12-18 11:14:34:122 1036 11cc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ef3 2019-12-18 11:14:34:122 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ef3 2019-12-18 11:14:34:122 1036 11cc SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ef3. 2019-12-18 11:14:34:122 1036 11cc SLS FATAL: GetResponse failed with hresult 0x80072ef3... 2019-12-18 11:14:34:122 1036 11cc EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EF3 2019-12-18 11:14:34:122 1036 11cc EP FATAL: EP: CSLSEndpointProvider::GetSecondaryServicesEnabledState - Failed to get client data, error = 0x80072EF3 2019-12-18 11:14:34:122 1036 11cc EP Got WSUS Client/Server URL: "http://192.168.112.22:8530/ClientWebService/client.asmx" 2019-12-18 11:14:34:122 1036 11cc Setup Checking for agent SelfUpdate 2019-12-18 11:14:34:122 1036 11cc Setup Client version: Core: 7.9.9600.19164 Aux: 7.9.9600.18970 2019-12-18 11:14:34:122 1036 11cc EP Got WSUS SelfUpdate URL: "http://192.168.112.22:8530/selfupdate" 2019-12-18 11:14:34:169 1036 11cc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76 2019-12-18 11:14:34:169 1036 11cc Misc WARNING: GetServerFileTime failed. error 0x80072f76 2019-12-18 11:14:34:185 1036 11cc Misc WARNING: WinHttp: IsFileToBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:185 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:185 1036 11cc Misc WARNING: Library download error. Error 0x80072f76. Will retry. Retry Counter:0 2019-12-18 11:14:34:201 1036 11cc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76 2019-12-18 11:14:34:201 1036 11cc Misc WARNING: GetServerFileTime failed. error 0x80072f76 2019-12-18 11:14:34:201 1036 11cc Misc WARNING: WinHttp: IsFileToBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:201 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:201 1036 11cc Misc WARNING: Library download error. Error 0x80072f76. Will retry. Retry Counter:1 2019-12-18 11:14:34:216 1036 11cc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76 2019-12-18 11:14:34:216 1036 11cc Misc WARNING: GetServerFileTime failed. error 0x80072f76 2019-12-18 11:14:34:216 1036 11cc Misc WARNING: WinHttp: IsFileToBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:216 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:216 1036 11cc Misc WARNING: Library download error. Error 0x80072f76. Will retry. Retry Counter:2 2019-12-18 11:14:34:247 1036 11cc Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_LAST_MODIFIED) failed. error 0x80072f76 2019-12-18 11:14:34:247 1036 11cc Misc WARNING: GetServerFileTime failed. error 0x80072f76 2019-12-18 11:14:34:247 1036 11cc Misc WARNING: WinHttp: IsFileToBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:247 1036 11cc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f76 2019-12-18 11:14:34:247 1036 11cc Misc WARNING: DownloadFileInternal failed for http://192.168.112.22:8530/selfupdate/wuident.cab: error 0x80072f76 2019-12-18 11:14:34:247 1036 11cc Setup FATAL: DownloadCab failed, err = 0x80072F76 2019-12-18 11:14:34:247 1036 11cc Setup WARNING: SelfUpdate check failed to download package information, err = 0x80072F76 2019-12-18 11:14:34:247 1036 11cc Setup FATAL: SelfUpdate check failed, err = 0x80072F76 2019-12-18 11:14:34:247 1036 11cc Agent * WARNING: Skipping scan, self-update check returned 0x80072F76 2019-12-18 11:14:34:247 1036 11cc DtaStor FATAL: CSusEseSession::DeleteSLSData failed, hresult 0x80248007 2019-12-18 11:14:34:247 1036 11cc SLS WARNING: PurgeCache failed with hresult 0x80248007 ... 2019-12-18 11:14:34:247 1036 11cc Agent WARNING: Failed to purge SLSClient with 0x80072f76. Continuing... 2019-12-18 11:14:34:247 1036 11cc Agent * WARNING: Exit code = 0x80072F76 2019-12-18 11:14:34:247 1036 11cc Agent ********* 2019-12-18 11:14:34:247 1036 11cc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 5] 2019-12-18 11:14:34:247 1036 11cc Agent ************* 2019-12-18 11:14:34:247 1036 11cc Agent WARNING: WU client failed Searching for update with error 0x80072f76 2019-12-18 11:14:34:247 1036 11cc IdleTmr WU operation (CSearchCall::Init ID 5, operation # 57) stopped; does use network; is at background priority 2019-12-18 11:14:34:247 1036 184c AU >>## RESUMED ## AU: Search for updates [CallId = {1DB64E97-833C-4554-996F-448B52C53653} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:14:34:247 1036 184c AU # WARNING: Search callback failed, result = 0x80072F76 2019-12-18 11:14:34:247 1036 184c AU ######### 2019-12-18 11:14:34:247 1036 184c AU ## END ## AU: Search for updates [CallId = {1DB64E97-833C-4554-996F-448B52C53653} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}] 2019-12-18 11:14:34:247 1036 184c AU ############# 2019-12-18 11:14:34:247 1036 184c AU All AU searches complete. 2019-12-18 11:14:34:247 1036 184c AU # WARNING: Failed to find updates with error code 80072f76 2019-12-18 11:14:34:247 1036 184c AU AU setting next detection timeout to 2019-12-18 09:05:37 2019-12-18 11:14:34:247 1036 184c AU Adding timer: 2019-12-18 11:14:34:247 1036 184c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-12-18 09:05:37, not idle-only, not network-only 2019-12-18 11:14:34:247 1036 184c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 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