Guest Repurr Posted July 14, 2007 Posted July 14, 2007 I am propodsing to use the setu disks from: Windows XP Professional with Service Pack 2 Utility: Setup Disks for Floppy Boot Install WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe and want to know if they will wipe the data from my hard disks? This is due to loosing my monitor drive and also my monitor from the device manager view, resulting in my not being able to now get to my desktop when turning on my PC. Ideas/thoughts much appreciated. -- Regards Repurr
Guest Gordon Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Repurr wrote: > I am propodsing to use the setu disks from: > > Windows XP Professional with Service Pack 2 Utility: Setup Disks for Floppy > Boot Install WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe > > and want to know if they will wipe the data from my hard disks? No. All they do is to enable you to start the Install process from a machine that has a BIOS that won't allow booting from the CDROM drive... > > This is due to loosing my monitor drive and also my monitor from the device > manager view, resulting in my not being able to now get to my desktop when > turning on my PC. > > Ideas/thoughts much appreciated. > And how will using these boot-up floppies re-create your Monitor?
Guest Repurr Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Thanks for your reply, re the monitor, not sure it will, but at the moment I cannot get to my desktop (actually see it) as the PC goes through the set up process upto the Microsoft XP pro logo window with the little pipe and running blue jobbies going through it and then it goes blank. Ideas or pointers as always appreciated -- Regards Repurr "Gordon" wrote: > Repurr wrote: > > I am propodsing to use the setu disks from: > > > > Windows XP Professional with Service Pack 2 Utility: Setup Disks for Floppy > > Boot Install WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe > > > > and want to know if they will wipe the data from my hard disks? > > No. All they do is to enable you to start the Install process from a > machine that has a BIOS that won't allow booting from the CDROM drive... > > > > > This is due to loosing my monitor drive and also my monitor from the device > > manager view, resulting in my not being able to now get to my desktop when > > turning on my PC. > > > > Ideas/thoughts much appreciated. > > > > And how will using these boot-up floppies re-create your Monitor? >
Guest Malke Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Repurr wrote: > Thanks for your reply, re the monitor, not sure it will, but at the moment I > cannot get to my desktop (actually see it) as the PC goes through the set up > process upto the Microsoft XP pro logo window with the little pipe and > running blue jobbies going through it and then it goes blank. > > Ideas or pointers as always appreciated Since you haven't provided any information about the exact error, the recent history of this machine (i.e., the answer to The First Question Of Troubleshooting: what changed between the time things worked and the time they didn't?), or what you've already tried, it's impossible to give you much focused help. Some general things to try: 1. Try Safe Mode. 2. Try using the /BASEVIDEO switch from msconfig if you can get into Safe Mode. 3. If you can't get into Safe Mode, try Last Known Good Configuration. 4. Hardware issue? Attach the computer to a different monitor. If the problem still exists, swap out the video card for a known-working one. Help us help you by reading this before your next post: http://www.dts-l.org/goodpost.htm Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Repurr Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Thanks for the previous response and links which were most useful. Having read them please see below the sequence of events as I recall them. The overarching issue I am faced with is: • Is this PC worth having time and money spent on it to get it to work or should I accept that it is and has been a bit of a nightmare and invest in a new one!! The PC was purchased in Jan 04 and is a: MESH MATRIX64 3200BPC made up of • Athlon 64MB (ATX) – GB LAN/1394/SATA/RAID/AUDIO(KBV-D) • Athlon 64 3200+ • 612MB PC3200 DDR-MEMORY (400MHZ) • 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive OS Windows XP Pro SP2 Since I have purchased the PC, I have had a number of OS and other problems resulting in the PC being returned to the manufacturer 3 times and having the OS rebuilt. So here goes on the latest trial and tribulations of the wee beast!! 1. Downloaded a number of updates from Windows, which included a video controller update 2. Following restarting the PC, was prompted to the found new hardware, relating to the video controller, which went into a circular loop as no software/drivers on the PC as this had been generated following update. 3. Went to system restore to rollback updates – tried 2 previous system restore points – earliest was 2 days previous – response was to “unable to complete restore” 4. Went to device manager and found video controller indicated as yellow question mark – could not find monitor on device manager. 5. Tried to reboot through computer manufacturers own restore process loaded onto PC accesses through start up process – did not work and then no longer able to see desktop, could see start up process to windows XP logo and processing pipe (see previous question) 6. Replaced graphics card – no difference – now get blue screen (image available) with technical information on bottom which reads: ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, OX 804E785E) Currently I cannot access my desktop as the monitor goes blank after the Windows XP logo and processing pipe That’s the story as far as I remember it; add some frustrations, a small rant and general combobulation and the saga of the PC is complete. The question is “Is this PC worth having time and money spent on it to get it to work or should I accept that it is and has been a bit of a nightmare and invest in a new one!!” -- Regards Repurr "Malke" wrote: > Repurr wrote: > > Thanks for your reply, re the monitor, not sure it will, but at the moment I > > cannot get to my desktop (actually see it) as the PC goes through the set up > > process upto the Microsoft XP pro logo window with the little pipe and > > running blue jobbies going through it and then it goes blank. > > > > Ideas or pointers as always appreciated > > Since you haven't provided any information about the exact error, the > recent history of this machine (i.e., the answer to The First Question > Of Troubleshooting: what changed between the time things worked and the > time they didn't?), or what you've already tried, it's impossible to > give you much focused help. > > Some general things to try: > > 1. Try Safe Mode. > 2. Try using the /BASEVIDEO switch from msconfig if you can get into > Safe Mode. > 3. If you can't get into Safe Mode, try Last Known Good Configuration. > 4. Hardware issue? Attach the computer to a different monitor. If the > problem still exists, swap out the video card for a known-working one. > > Help us help you by reading this before your next post: > http://www.dts-l.org/goodpost.htm > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest RalfG Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro You omitted to report what video card is in it..a key component to your problem. Step 1 was probably the mistake. Get your video drivers from the video manufacturer unless that isn't possible. Video drivers are complex and MS drivers are often stripped down to basic functionality for the chipset. Step 2-3 are pretty common when a driver has been mangled beyond recognition. Step 4 is a predicatable result.. no working video adapter means monitor also can't be detected properly. Step 5.. seems like somewhere along the way you have damaged your OEM recovery partition, or at least the boot access to it. If the computer were an HP you could still access the system recovery from an icon in the PC help and Tools folder. Acquiring recovery discs from the manufacturer might be an option for you too. System Recovery still may not be neccessary at this point. Step 6 might have worked if you could have removed the existing corrupted video driver first. Booting into Safe Mode should bypass the corrupted video drivers and allow you to run a driver uninstallation. Do it from Add or Remove programs first if the driver is listed there. Alternatively, with the original video card in the machine, starting Safe Mode and booting as far as the boot options list allows you to choose the "Last Known Good Configuration" to boot into. That often corrects a nasty situation, though you can be left with some non-functioning software. After the system boots successfully you can try a normal System Restore to a point before your current problems began. "Repurr" <Repurr@discussions.microsoft.com> wrote in message news:C2233A9E-BF1F-4743-8CB5-CEDD631FA122@microsoft.com... > Thanks for the previous response and links which were most useful. Having > read them please see below the sequence of events as I recall them. > > The overarching issue I am faced with is: > . Is this PC worth having time and money spent on it to get it to work or > should I accept that it is and has been a bit of a nightmare and invest in > a > new one!! > > The PC was purchased in Jan 04 and is a: > MESH MATRIX64 3200BPC made up of > > . Athlon 64MB (ATX) - GB LAN/1394/SATA/RAID/AUDIO(KBV-D) > . Athlon 64 3200+ > . 612MB PC3200 DDR-MEMORY (400MHZ) > . 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive > > OS Windows XP Pro SP2 > > Since I have purchased the PC, I have had a number of OS and other > problems > resulting in the PC being returned to the manufacturer 3 times and having > the > OS rebuilt. > > So here goes on the latest trial and tribulations of the wee beast!! > > 1. Downloaded a number of updates from Windows, which included a video > controller update > > 2. Following restarting the PC, was prompted to the found new hardware, > relating to the video controller, which went into a circular loop as no > software/drivers on the PC as this had been generated following update. > > 3. Went to system restore to rollback updates - tried 2 previous system > restore points - earliest was 2 days previous - response was to "unable to > complete restore" > > 4. Went to device manager and found video controller indicated as yellow > question mark - could not find monitor on device manager. > > 5. Tried to reboot through computer manufacturers own restore process > loaded > onto PC accesses through start up process - did not work and then no > longer > able to see desktop, could see start up process to windows XP logo and > processing pipe (see previous question) > > 6. Replaced graphics card - no difference - now get blue screen (image > available) with technical information on bottom which reads: > ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, > OX > 804E785E) > > Currently I cannot access my desktop as the monitor goes blank after the > Windows XP logo and processing pipe > > That's the story as far as I remember it; add some frustrations, a small > rant and general combobulation and the saga of the PC is complete. > > The question is "Is this PC worth having time and money spent on it to get > it to work or should I accept that it is and has been a bit of a nightmare > and invest in a new one!!" > > -- > Regards > > Repurr > > > "Malke" wrote: > >> Repurr wrote: >> > Thanks for your reply, re the monitor, not sure it will, but at the >> > moment I >> > cannot get to my desktop (actually see it) as the PC goes through the >> > set up >> > process upto the Microsoft XP pro logo window with the little pipe and >> > running blue jobbies going through it and then it goes blank. >> > >> > Ideas or pointers as always appreciated >> >> Since you haven't provided any information about the exact error, the >> recent history of this machine (i.e., the answer to The First Question >> Of Troubleshooting: what changed between the time things worked and the >> time they didn't?), or what you've already tried, it's impossible to >> give you much focused help. >> >> Some general things to try: >> >> 1. Try Safe Mode. >> 2. Try using the /BASEVIDEO switch from msconfig if you can get into >> Safe Mode. >> 3. If you can't get into Safe Mode, try Last Known Good Configuration. >> 4. Hardware issue? Attach the computer to a different monitor. If the >> problem still exists, swap out the video card for a known-working one. >> >> Help us help you by reading this before your next post: >> http://www.dts-l.org/goodpost.htm >> >> >> Malke >> -- >> Elephant Boy Computers >> http://www.elephantboycomputers.com >> "Don't Panic!" >> MS-MVP Windows - Shell/User >>
Guest Malke Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Repurr wrote: > Thanks for the previous response and links which were most useful. Having > read them please see below the sequence of events as I recall them. > > The overarching issue I am faced with is: > • Is this PC worth having time and money spent on it to get it to work or > should I accept that it is and has been a bit of a nightmare and invest in a > new one!! > > The PC was purchased in Jan 04 and is a: > MESH MATRIX64 3200BPC made up of > > • Athlon 64MB (ATX) – GB LAN/1394/SATA/RAID/AUDIO(KBV-D) > • Athlon 64 3200+ > • 612MB PC3200 DDR-MEMORY (400MHZ) > • 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive > > OS Windows XP Pro SP2 > > Since I have purchased the PC, I have had a number of OS and other problems > resulting in the PC being returned to the manufacturer 3 times and having the > OS rebuilt. > > So here goes on the latest trial and tribulations of the wee beast!! > > 1. Downloaded a number of updates from Windows, which included a video > controller update > > 2. Following restarting the PC, was prompted to the found new hardware, > relating to the video controller, which went into a circular loop as no > software/drivers on the PC as this had been generated following update. > > 3. Went to system restore to rollback updates – tried 2 previous system > restore points – earliest was 2 days previous – response was to “unable to > complete restore” > > 4. Went to device manager and found video controller indicated as yellow > question mark – could not find monitor on device manager. > > 5. Tried to reboot through computer manufacturers own restore process loaded > onto PC accesses through start up process – did not work and then no longer > able to see desktop, could see start up process to windows XP logo and > processing pipe (see previous question) > > 6. Replaced graphics card – no difference – now get blue screen (image > available) with technical information on bottom which reads: > ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, OX > 804E785E) > > Currently I cannot access my desktop as the monitor goes blank after the > Windows XP logo and processing pipe > > That’s the story as far as I remember it; add some frustrations, a small > rant and general combobulation and the saga of the PC is complete. > > The question is “Is this PC worth having time and money spent on it to get > it to work or should I accept that it is and has been a bit of a nightmare > and invest in a new one!!” > Well, I think the machine is worth keeping but of course I can't see it. It sounds like you installed the wrong drivers and then further messed it up with your Step 5. I'm not sure what "computer manufactures own restore process loaded onto PC accesses..." means. If you haven't backed up your data, you can probably get it by booting with Knoppix. Knoppix is a Linux distro that runs from CD. This has the additional advantage of letting you know if your issues are caused by hardware or software. If the machine behaves perfectly under a different operating system, then you know Windows is the cause. If you still have video problems with Knoppix, then you know hardware is to blame. If you want more details about using Knoppix, let me know. I don't want to waste your time with it if you don't want it. Once you have your data backed up and you're pretty sure the hardware is good (and I would suggest doing some hardware troubleshooting just to be sure - see link below), then do a clean install of Windows. If you only have an OEM Recovery Disk, put your original video card back in the machine first. Recovery Disks consist of an image of the machine as it was just before leaving the factory and that image was built based on the original hardware. http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Repurr Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Thanks for the informative replies, Malke please can you send me further information about Knoppix and how to use it to reboot my PC. Many thanks for your help - if I was near Fresno, I would bring the beast over to you, being the other side of the pond makes ths a little difficult -- Regards Repurr "Malke" wrote: > Repurr wrote: > > Thanks for the previous response and links which were most useful. Having > > read them please see below the sequence of events as I recall them. > > > > The overarching issue I am faced with is: > > • Is this PC worth having time and money spent on it to get it to work or > > should I accept that it is and has been a bit of a nightmare and invest in a > > new one!! > > > > The PC was purchased in Jan 04 and is a: > > MESH MATRIX64 3200BPC made up of > > > > • Athlon 64MB (ATX) – GB LAN/1394/SATA/RAID/AUDIO(KBV-D) > > • Athlon 64 3200+ > > • 612MB PC3200 DDR-MEMORY (400MHZ) > > • 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive > > > > OS Windows XP Pro SP2 > > > > Since I have purchased the PC, I have had a number of OS and other problems > > resulting in the PC being returned to the manufacturer 3 times and having the > > OS rebuilt. > > > > So here goes on the latest trial and tribulations of the wee beast!! > > > > 1. Downloaded a number of updates from Windows, which included a video > > controller update > > > > 2. Following restarting the PC, was prompted to the found new hardware, > > relating to the video controller, which went into a circular loop as no > > software/drivers on the PC as this had been generated following update. > > > > 3. Went to system restore to rollback updates – tried 2 previous system > > restore points – earliest was 2 days previous – response was to “unable to > > complete restore� > > > > 4. Went to device manager and found video controller indicated as yellow > > question mark – could not find monitor on device manager. > > > > 5. Tried to reboot through computer manufacturers own restore process loaded > > onto PC accesses through start up process – did not work and then no longer > > able to see desktop, could see start up process to windows XP logo and > > processing pipe (see previous question) > > > > 6. Replaced graphics card – no difference – now get blue screen (image > > available) with technical information on bottom which reads: > > ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, OX > > 804E785E) > > > > Currently I cannot access my desktop as the monitor goes blank after the > > Windows XP logo and processing pipe > > > > That’s the story as far as I remember it; add some frustrations, a small > > rant and general combobulation and the saga of the PC is complete. > > > > The question is “Is this PC worth having time and money spent on it to get > > it to work or should I accept that it is and has been a bit of a nightmare > > and invest in a new one!!� > > > > Well, I think the machine is worth keeping but of course I can't see it. > It sounds like you installed the wrong drivers and then further messed > it up with your Step 5. I'm not sure what "computer manufactures own > restore process loaded onto PC accesses..." means. > > If you haven't backed up your data, you can probably get it by booting > with Knoppix. Knoppix is a Linux distro that runs from CD. This has the > additional advantage of letting you know if your issues are caused by > hardware or software. If the machine behaves perfectly under a different > operating system, then you know Windows is the cause. If you still have > video problems with Knoppix, then you know hardware is to blame. If you > want more details about using Knoppix, let me know. I don't want to > waste your time with it if you don't want it. > > Once you have your data backed up and you're pretty sure the hardware is > good (and I would suggest doing some hardware troubleshooting just to be > sure - see link below), then do a clean install of Windows. If you only > have an OEM Recovery Disk, put your original video card back in the > machine first. Recovery Disks consist of an image of the machine as it > was just before leaving the factory and that image was built based on > the original hardware. > > http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Repurr Posted July 14, 2007 Posted July 14, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro FYI Video card is a 128MB ATI Radeon 9800 PRO - TV Out and DVI -- Regards Repurr "Repurr" wrote: > Thanks for the informative replies, Malke please can you send me further > information about Knoppix and how to use it to reboot my PC. > > Many thanks for your help - if I was near Fresno, I would bring the beast > over to you, being the other side of the pond makes ths a little difficult > -- > Regards > > Repurr > > > "Malke" wrote: > > > Repurr wrote: > > > Thanks for the previous response and links which were most useful. Having > > > read them please see below the sequence of events as I recall them. > > > > > > The overarching issue I am faced with is: > > > • Is this PC worth having time and money spent on it to get it to work or > > > should I accept that it is and has been a bit of a nightmare and invest in a > > > new one!! > > > > > > The PC was purchased in Jan 04 and is a: > > > MESH MATRIX64 3200BPC made up of > > > > > > • Athlon 64MB (ATX) – GB LAN/1394/SATA/RAID/AUDIO(KBV-D) > > > • Athlon 64 3200+ > > > • 612MB PC3200 DDR-MEMORY (400MHZ) > > > • 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive > > > > > > OS Windows XP Pro SP2 > > > > > > Since I have purchased the PC, I have had a number of OS and other problems > > > resulting in the PC being returned to the manufacturer 3 times and having the > > > OS rebuilt. > > > > > > So here goes on the latest trial and tribulations of the wee beast!! > > > > > > 1. Downloaded a number of updates from Windows, which included a video > > > controller update > > > > > > 2. Following restarting the PC, was prompted to the found new hardware, > > > relating to the video controller, which went into a circular loop as no > > > software/drivers on the PC as this had been generated following update. > > > > > > 3. Went to system restore to rollback updates – tried 2 previous system > > > restore points – earliest was 2 days previous – response was to “unable to > > > complete restore� > > > > > > 4. Went to device manager and found video controller indicated as yellow > > > question mark – could not find monitor on device manager. > > > > > > 5. Tried to reboot through computer manufacturers own restore process loaded > > > onto PC accesses through start up process – did not work and then no longer > > > able to see desktop, could see start up process to windows XP logo and > > > processing pipe (see previous question) > > > > > > 6. Replaced graphics card – no difference – now get blue screen (image > > > available) with technical information on bottom which reads: > > > ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, OX00000001, OX > > > 804E785E) > > > > > > Currently I cannot access my desktop as the monitor goes blank after the > > > Windows XP logo and processing pipe > > > > > > That’s the story as far as I remember it; add some frustrations, a small > > > rant and general combobulation and the saga of the PC is complete. > > > > > > The question is “Is this PC worth having time and money spent on it to get > > > it to work or should I accept that it is and has been a bit of a nightmare > > > and invest in a new one!!� > > > > > > > Well, I think the machine is worth keeping but of course I can't see it. > > It sounds like you installed the wrong drivers and then further messed > > it up with your Step 5. I'm not sure what "computer manufactures own > > restore process loaded onto PC accesses..." means. > > > > If you haven't backed up your data, you can probably get it by booting > > with Knoppix. Knoppix is a Linux distro that runs from CD. This has the > > additional advantage of letting you know if your issues are caused by > > hardware or software. If the machine behaves perfectly under a different > > operating system, then you know Windows is the cause. If you still have > > video problems with Knoppix, then you know hardware is to blame. If you > > want more details about using Knoppix, let me know. I don't want to > > waste your time with it if you don't want it. > > > > Once you have your data backed up and you're pretty sure the hardware is > > good (and I would suggest doing some hardware troubleshooting just to be > > sure - see link below), then do a clean install of Windows. If you only > > have an OEM Recovery Disk, put your original video card back in the > > machine first. Recovery Disks consist of an image of the machine as it > > was just before leaving the factory and that image was built based on > > the original hardware. > > > > http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot > > > > > > Malke > > -- > > Elephant Boy Computers > > http://www.elephantboycomputers.com > > "Don't Panic!" > > MS-MVP Windows - Shell/User > >
Guest Patrick Keenan Posted July 15, 2007 Posted July 15, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro "Repurr" <Repurr@discussions.microsoft.com> wrote in message news:A55F1EEC-68D4-4761-B43E-5E150C3288A8@microsoft.com... > FYI Video card is a 128MB ATI Radeon 9800 PRO - TV Out and DVI > -- > Regards > > Repurr If you press F8 when starting, do you get the list of startup modes? If so, try selecting Safe or VGA mode. If the problem is related to wrong video drivers, either of these should bypass it. In Safe Mode, many services can't run, so there will be limits as to what you can install or uninstall. In addition to Knoppix, the Ubuntu CD is bootable and will help you determine if the problem is hardware or software. http://www.ubuntu.org Finally, you appear to have another system available to you. You can take the hard disk out of the malfunctioning system and edit the boot.ini file from the running system to force it into VGA or Safe Mode. Here's a lst of the options: http://www.microsoft.com/technet/sysinternals/information/bootini.mspx HTH -pk > > > "Repurr" wrote: > >> Thanks for the informative replies, Malke please can you send me further >> information about Knoppix and how to use it to reboot my PC. >> >> Many thanks for your help - if I was near Fresno, I would bring the beast >> over to you, being the other side of the pond makes ths a little >> difficult >> -- >> Regards >> >> Repurr >> >> >> "Malke" wrote: >> >> > Repurr wrote: >> > > Thanks for the previous response and links which were most useful. >> > > Having >> > > read them please see below the sequence of events as I recall them. >> > > >> > > The overarching issue I am faced with is: >> > > â?¢ Is this PC worth having time and money spent on it to get it to >> > > work or >> > > should I accept that it is and has been a bit of a nightmare and >> > > invest in a >> > > new one!! >> > > >> > > The PC was purchased in Jan 04 and is a: >> > > MESH MATRIX64 3200BPC made up of >> > > >> > > â?¢ Athlon 64MB (ATX) â?" GB LAN/1394/SATA/RAID/AUDIO(KBV-D) >> > > â?¢ Athlon 64 3200+ >> > > â?¢ 612MB PC3200 DDR-MEMORY (400MHZ) >> > > â?¢ 2 x 120gb SERIAL ATA(150mb/s) ultra fast hard drive >> > > >> > > OS Windows XP Pro SP2 >> > > >> > > Since I have purchased the PC, I have had a number of OS and other >> > > problems >> > > resulting in the PC being returned to the manufacturer 3 times and >> > > having the >> > > OS rebuilt. >> > > >> > > So here goes on the latest trial and tribulations of the wee beast!! >> > > >> > > 1. Downloaded a number of updates from Windows, which included a >> > > video >> > > controller update >> > > >> > > 2. Following restarting the PC, was prompted to the found new >> > > hardware, >> > > relating to the video controller, which went into a circular loop as >> > > no >> > > software/drivers on the PC as this had been generated following >> > > update. >> > > >> > > 3. Went to system restore to rollback updates â?" tried 2 previous >> > > system >> > > restore points â?" earliest was 2 days previous â?" response was to >> > > â?ounable to >> > > complete restoreâ?� >> > > >> > > 4. Went to device manager and found video controller indicated as >> > > yellow >> > > question mark â?" could not find monitor on device manager. >> > > >> > > 5. Tried to reboot through computer manufacturers own restore process >> > > loaded >> > > onto PC accesses through start up process â?" did not work and then >> > > no longer >> > > able to see desktop, could see start up process to windows XP logo >> > > and >> > > processing pipe (see previous question) >> > > >> > > 6. Replaced graphics card â?" no difference â?" now get blue screen >> > > (image >> > > available) with technical information on bottom which reads: >> > > ***STOP: OX 0000000A (OX 44005 c00, OX00000002, OX 00000002, >> > > OX00000001, OX >> > > 804E785E) >> > > >> > > Currently I cannot access my desktop as the monitor goes blank after >> > > the >> > > Windows XP logo and processing pipe >> > > >> > > Thatâ?Ts the story as far as I remember it; add some frustrations, a >> > > small >> > > rant and general combobulation and the saga of the PC is complete. >> > > >> > > The question is â?oIs this PC worth having time and money spent on it >> > > to get >> > > it to work or should I accept that it is and has been a bit of a >> > > nightmare >> > > and invest in a new one!!â?� >> > > >> > >> > Well, I think the machine is worth keeping but of course I can't see >> > it. >> > It sounds like you installed the wrong drivers and then further messed >> > it up with your Step 5. I'm not sure what "computer manufactures own >> > restore process loaded onto PC accesses..." means. >> > >> > If you haven't backed up your data, you can probably get it by booting >> > with Knoppix. Knoppix is a Linux distro that runs from CD. This has the >> > additional advantage of letting you know if your issues are caused by >> > hardware or software. If the machine behaves perfectly under a >> > different >> > operating system, then you know Windows is the cause. If you still have >> > video problems with Knoppix, then you know hardware is to blame. If you >> > want more details about using Knoppix, let me know. I don't want to >> > waste your time with it if you don't want it. >> > >> > Once you have your data backed up and you're pretty sure the hardware >> > is >> > good (and I would suggest doing some hardware troubleshooting just to >> > be >> > sure - see link below), then do a clean install of Windows. If you only >> > have an OEM Recovery Disk, put your original video card back in the >> > machine first. Recovery Disks consist of an image of the machine as it >> > was just before leaving the factory and that image was built based on >> > the original hardware. >> > >> > http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot >> > >> > >> > Malke >> > -- >> > Elephant Boy Computers >> > http://www.elephantboycomputers.com >> > "Don't Panic!" >> > MS-MVP Windows - Shell/User >> >
Guest Malke Posted July 15, 2007 Posted July 15, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Repurr wrote: > Thanks for the informative replies, Malke please can you send me further > information about Knoppix and how to use it to reboot my PC. > > Many thanks for your help - if I was near Fresno, I would bring the beast > over to you, being the other side of the pond makes ths a little difficult Well, it's hot and horrible here and I'd much rather be on your side of the pond. ;-) Here's information on using Knoppix: You will need a computer with two cd drives, one of which is a cd/dvd-rw OR a usb thumb drive with enough capacity to hold your data OR an external usb/firewire hard drive formatted FAT32 (not NTFS). To get Knoppix, you need a computer with a fast Internet connection and third-party burning software. Download the Knoppix .iso and create your bootable cd. Then boot with it and it will be able to see the Windows files. If you are using the usb thumb drive or the external hard drive, right-click on its icon (on the Desktop) to get its properties and uncheck the box that says "Read Only". Then click on it to open it. Note that the default mouse action in the window manager used by Knoppix (KDE) is a single click to open instead of the traditional MS Windows' double-click. Otherwise, use the K3b burning program to burn the files to cd/dvd-r's. http://www.knoppix.net Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Gordon Posted July 15, 2007 Posted July 15, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Malke wrote: > > Well, it's hot and horrible here and I'd much rather be on your side of > the pond. ;-) Oh no you wouldn't - we are thinking of starting up a new Ark-building industry.....
Guest Repurr Posted July 15, 2007 Posted July 15, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro Malke wrote: > > > > > Well, it's hot and horrible here and I'd much rather be on your side of > > the pond. ;-) > > Oh no you wouldn't - we are thinking of starting up a new Ark-building > industry..... Isn't there somebody thinking about this ark stuff already http://www.evanalmighty.com/ -- Regards Repurr "Gordon" wrote: > Malke wrote: > > > > > Well, it's hot and horrible here and I'd much rather be on your side of > > the pond. ;-) > > Oh no you wouldn't - we are thinking of starting up a new Ark-building > industry..... >
Guest Joan Archer Posted July 15, 2007 Posted July 15, 2007 Re: Using set up disks from Micorsoft download centre for XP Pro I don't think so, we haven't got the hot but we certainly have the horrible <g> Joan Malke wrote: > > Well, it's hot and horrible here and I'd much rather be on your side > of the pond. ;-)
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