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explorer.exe - application error


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Guest Diane
Posted

I get this weird mesage when i try to access an avi file.

 

The instruction at "0x086e415b" referenced memory at 0x00000000. The memory

could not be "written"

Click on OK to terminate the program

Click on CANCEL to debug the program

 

How do i fix this problem.

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Posted

RE: explorer.exe - application error

 

 

 

"Diane" wrote:

> I get this weird mesage when i try to access an avi file.

>

> The instruction at "0x086e415b" referenced memory at 0x00000000. The memory

> could not be "written"

> Click on OK to terminate the program

> Click on CANCEL to debug the program

>

> How do i fix this problem.

 

If you get Memory Cannot be read or written. As the name refer to, it is a

memory problem, some applications/programs

didn't release the memory in timely fashion causing the Error to be thrown by

the system error reporting tools.

Also it could be the work of malware, badly written application installed

on your system including third party toolbars installed beside Internet

explorer, do you have other toolbars installed try to uninstall them, memory

gone bad or loose in their slots/dust also can cause this.

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malware from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

=How to perform a clean boot procedure to prevent background programs from

interfering with a game or a program that you currently use

http://support.microsoft.com/kb/331796

 

 

3... You may have a bad RAM try to test your RAM by running Memtest by

downloading this tool and unzip it and make a floppy or CD/DVD and run it on

Reboot.

http://www.memtest86.com/

You may need to reposition/reset the RAM sticks in their slots.

HTH.

Let us know.

Regards,

nass

----------

http://www.nasstec.co.uk


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