Guest Joe Posted July 17, 2007 Posted July 17, 2007 I have: Windows XP sp2 a Gateway 530x machine 2 gig of ram Mcafee Security Center for anti virus No Zone alarm No HP printer When I go into Msconfig I remove/add something to the startup I get this message: "An access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make the specific changes." I get this error in safe mode as well using the administrator account. I am the only administrator on the computer-I have a guest account set up. It seems to make the changes in Msconfig ok-I just get this annoying error that I have to click OK to get rid of. I did a virus scan, a system restore, Microsoft critical updates and Mcafee updates and tried all I know how to do. This started happening last week after the Microsoft critical updates and the Mcafee updates installed.. I posted on Micrsosoft newsgroups but the only answer anyone has said is Mcafee issue or zone alarm or HP printer. I chatted (online) with a Mcafee tech and he could not and did not think it was Macafee either. However when I remove Mcafee from the computer I do NOT get this error. I also do not get the error when I install an old version of Mcafee (came with comuter 6 months ago), it only starts happening when I update the Mcafee. I have googled the error as well. No help worked as least of what I tried. Many references to Zone alarm or HP printers. I do not think it is Mcafee because when I start in the safe mode as administrator Mcafee is not running, but if Mcafee is installed I still get the error in the safe mode as well. I have even disable all services in msconfig and restarted and still the error occurs. I have no idea what else to try. At thi spoint I would say it is a conflict between the Microsoft updates and the Macafee updates. That is my guess. The Msconfig still works, it makes my changes, I just get the annoying message. Can you give me an idea of what to try? Thanks, Joe
Guest Malke Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Joe wrote: > I have: > Windows XP sp2 > a Gateway 530x machine 2 gig of ram > Mcafee Security Center for anti virus > > No Zone alarm No HP printer > > When I go into Msconfig I remove/add something to the startup I get > this message: "An access denied error was returned while attempting > to change a service. You may need to log on using an administrator > account to make the specific changes." > > > I get this error in safe mode as well using the administrator account. > > > I am the only administrator on the computer-I have a guest account set > up. It seems to make the changes in Msconfig ok-I just get this > annoying error that I have to click OK to get rid of. I did a virus > scan, a system restore, Microsoft critical updates and Mcafee updates and > tried all I know how to do. This started happening last week after the > Microsoft critical updates and the Mcafee updates installed.. > > I posted on Micrsosoft newsgroups but the only answer anyone has said is > Mcafee issue or zone alarm or HP printer. I chatted (online) with a Mcafee > tech and he could not and did not think it was Macafee either. However when > I remove Mcafee from the computer I do NOT get this error. I also do not > get the error when I install an old version of Mcafee (came with comuter 6 > months ago), it only starts happening when I update the Mcafee. > > I have googled the error as well. No help worked as least of what I > tried. Many references to Zone alarm or HP printers. > > I do not think it is Mcafee because when I start in the safe mode as > administrator Mcafee is not running, but if Mcafee is installed I still get > the error in the safe mode as well. I have even disable all services in > msconfig and restarted and still the error occurs. I have no idea what else > to try. > > At thi spoint I would say it is a conflict between the Microsoft updates and > the Macafee updates. That is my guess. The Msconfig still works, it makes > my changes, I just get the annoying message. > > Can you give me an idea of what to try? You have the answer - you discovered it yourself, you're just drawing the wrong conclusions. McAfee is the cause, whether it is running or not. McAfee is pretty dreadful so IMO the best solution would be to completely uninstall McAfee and use a better antivirus. The XP SP2 Windows Firewall is usually adequate for most people. Recommended antivirus programs are NOD32, Kaspersky, or Avast if you want free. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Greatoutdoors Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Malke, I agree with you 100%k. I have heard many things about McAfee and nothing good. Speaking of free antivirus applications, what do you think about AVG? It's what I use at home and seems to do the job. "Malke" wrote: > Joe wrote: > > I have: > > Windows XP sp2 > > a Gateway 530x machine 2 gig of ram > > Mcafee Security Center for anti virus > > > > No Zone alarm No HP printer > > > > When I go into Msconfig I remove/add something to the startup I get > > this message: "An access denied error was returned while attempting > > to change a service. You may need to log on using an administrator > > account to make the specific changes." > > > > > > I get this error in safe mode as well using the administrator account. > > > > > > I am the only administrator on the computer-I have a guest account set > > up. It seems to make the changes in Msconfig ok-I just get this > > annoying error that I have to click OK to get rid of. I did a virus > > scan, a system restore, Microsoft critical updates and Mcafee updates and > > tried all I know how to do. This started happening last week after the > > Microsoft critical updates and the Mcafee updates installed.. > > > > I posted on Micrsosoft newsgroups but the only answer anyone has said is > > Mcafee issue or zone alarm or HP printer. I chatted (online) with a Mcafee > > tech and he could not and did not think it was Macafee either. However when > > I remove Mcafee from the computer I do NOT get this error. I also do not > > get the error when I install an old version of Mcafee (came with comuter 6 > > months ago), it only starts happening when I update the Mcafee. > > > > I have googled the error as well. No help worked as least of what I > > tried. Many references to Zone alarm or HP printers. > > > > I do not think it is Mcafee because when I start in the safe mode as > > administrator Mcafee is not running, but if Mcafee is installed I still get > > the error in the safe mode as well. I have even disable all services in > > msconfig and restarted and still the error occurs. I have no idea what else > > to try. > > > > At thi spoint I would say it is a conflict between the Microsoft updates and > > the Macafee updates. That is my guess. The Msconfig still works, it makes > > my changes, I just get the annoying message. > > > > Can you give me an idea of what to try? > > You have the answer - you discovered it yourself, you're just drawing > the wrong conclusions. McAfee is the cause, whether it is running or > not. McAfee is pretty dreadful so IMO the best solution would be to > completely uninstall McAfee and use a better antivirus. The XP SP2 > Windows Firewall is usually adequate for most people. Recommended > antivirus programs are NOD32, Kaspersky, or Avast if you want free. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Malke Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Greatoutdoors wrote: > Malke, I agree with you 100%k. I have heard many things about McAfee and > nothing good. > > Speaking of free antivirus applications, what do you think about AVG? It's > what I use at home and seems to do the job. I and my tech friends haven't recommended AVG for quite a long time. I prefer Avast and I've also heard good things about the free AntiVir. YMMV. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Greatoutdoors Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Hmmm, interesting. Would you share why you like Avast better than AVG? I have been out of the loop for a good while now, and may well be behind the times. :-) "Malke" wrote: > I and my tech friends haven't recommended AVG for quite a long time. I > prefer Avast and I've also heard good things about the free AntiVir. YMMV. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Malke Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Greatoutdoors wrote: > Hmmm, interesting. Would you share why you like Avast better than AVG? I have > been out of the loop for a good while now, and may well be behind the times. > :-) Doesn't update often enough, lots of false positives, virus identification doesn't seem to be as good as other programs. That sort of thing. Like I said, YMMV. Make -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Newbie Coder Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Great Outdoors, McCrappy isn't called like so for no reason AVG 7 has its own BHO built-in. Wouldn't recommend it at all -- Newbie Coder (It's just a name) "Malke" <notreally@invalid.invalid> wrote in message news:%23ZBOsdKyHHA.5204@TK2MSFTNGP03.phx.gbl... > Greatoutdoors wrote: > > Hmmm, interesting. Would you share why you like Avast better than AVG? I have > > been out of the loop for a good while now, and may well be behind the times. > > :-) > > Doesn't update often enough, lots of false positives, virus > identification doesn't seem to be as good as other programs. That sort > of thing. Like I said, YMMV. > > > Make > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User
Guest Ken Blake Posted July 17, 2007 Posted July 17, 2007 Re: Msconfig error still Malke wrote: > Greatoutdoors wrote: >> Hmmm, interesting. Would you share why you like Avast better than >> AVG? I have been out of the loop for a good while now, and may well >> be behind the times. :-) > > Doesn't update often enough, lots of false positives, virus > identification doesn't seem to be as good as other programs. That sort > of thing. Like I said, YMMV. I'll add one other thing that I particularly like about Avast. You can set it to automatically do a virus scan whenever the screen saver comes on. -- Ken Blake - Microsoft MVP Windows: Shell/User Please reply to the newsgroup > > > Make
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