Guest xiaomei Posted July 24, 2007 Posted July 24, 2007 Good afternoon, there! We purchased a No of TS license more than 1 year ago, but we never use it. Now I am going to install the license on the TS server, however, when I register my PO with Ms at eopen site by using Authorization No and Purchase Order No, the order is there,but no display about the license key. May I know is there any other way I can retrieve the TS license? Many thanks in advaced! Rgds Shermaine
Guest TP Posted July 29, 2007 Posted July 29, 2007 Re: How to get back the Terminal service license Hi Shermaine, I do not know which volume licensing program you are on, but with Open Business or Open Volume you would enter your Authorization number (15 digits) and your license number (8 digits). If you login to the eOpen site you should see your license and authorization numbers under Agreement Summary. If this doesn't help then I would recommend you contact your reseller and ask for a copy of the original paperwork and/or contact Microsoft licensing for help since you have your authorization number. -TP xiaomei wrote: > Good afternoon, there! > We purchased a No of TS license more than 1 year ago, but we never > use it. Now I am going to install the license on the TS server, > however, when I register my PO with Ms at eopen site by using > Authorization No and Purchase Order No, the order is there,but no > display about the license key. > > May I know is there any other way I can retrieve the TS license? > > Many thanks in advaced! > > Rgds > Shermaine
Guest xiaomei Posted July 30, 2007 Posted July 30, 2007 Re: How to get back the Terminal service license Thanks, TP, I will try to contact Ms since I still have the original copy of document with Authorization number (15 digits) and the license number (8 digits). Thansk and regards Shermaine "TP" wrote: > Hi Shermaine, > > I do not know which volume licensing program you are on, > but with Open Business or Open Volume you would enter > your Authorization number (15 digits) and your license > number (8 digits). > > If you login to the eOpen site you should see your license > and authorization numbers under Agreement Summary. > > If this doesn't help then I would recommend you contact > your reseller and ask for a copy of the original paperwork > and/or contact Microsoft licensing for help since you have > your authorization number. > > -TP > > xiaomei wrote: > > Good afternoon, there! > > We purchased a No of TS license more than 1 year ago, but we never > > use it. Now I am going to install the license on the TS server, > > however, when I register my PO with Ms at eopen site by using > > Authorization No and Purchase Order No, the order is there,but no > > display about the license key. > > > > May I know is there any other way I can retrieve the TS license? > > > > Many thanks in advaced! > > > > Rgds > > Shermaine >
Guest TP Posted July 30, 2007 Posted July 30, 2007 Re: How to get back the Terminal service license Hi, Since you have the authorization number and the license number, then open up Terminal Services Licensing and install your license. Right-click on your server and choose Activate Server (if you haven't already), then choose Install Licenses. Make sure the Licensing Program is set to Open License, and make sure you choose the correct type: Per User or Per Device. After the above is complete make sure that on your TS server its licensing mode is set to the same type as your licenses. This is done using Terminal Services Configuration. -TP xiaomei wrote: > Thanks, TP, I will try to contact Ms since I still have the original > copy of document with Authorization number (15 digits) and the > license number (8 digits). > > Thansk and regards > Shermaine
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