error 80073712

[Guest phil7athens]

hello. my name is Phil. i have this problem with vista since 2 weeks. i try

every day to get my computer updated. nothing. please someone help???????????

[Guest TaurArian [MS-MVP]]

Re: error 80073712

 

The "Windows Features" dialog box is empty in Windows Vista, or you receive an error

message that includes the following code when you try to use Windows Update: "0x80073712"

http://support.microsoft.com/kb/931712/en-us

 

--

====================================

TaurArian [MS-MVP] 2005-2008 - Australia

====================================

How to make a good post: http://www.dts-l.org/goodpost.htm

Defending your machine: http://defendingyourmachine2.blogspot.com/

http://taurarian.mvps.org/index.htm

 

Emails will not be acknowledged - please post to the newsgroup so all may benefit.

 

 

"phil7athens" <phil7athens@discussions.microsoft.com> wrote in message

news:4B326BC2-8EB7-486E-B935-F0E11B74F1D5@microsoft.com...

| hello. my name is Phil. i have this problem with vista since 2 weeks. i try

| every day to get my computer updated. nothing. please someone help???????????

[Guest phil7athens]

Re: error 80073712

 

hi again. i followed your advise and i went to the microsoft support but when

i execute the instructions finaly it sais if i want to delete the number of

store dity. i answer yes and then it sais that "it wasn't able to find the

key from the system." can we find an other solution?

 

"TaurArian [MS-MVP]" wrote:

> The "Windows Features" dialog box is empty in Windows Vista, or you receive an error

> message that includes the following code when you try to use Windows Update: "0x80073712"

> http://support.microsoft.com/kb/931712/en-us

>

> --

> ====================================

> TaurArian [MS-MVP] 2005-2008 - Australia

> ====================================

> How to make a good post: http://www.dts-l.org/goodpost.htm

> Defending your machine: http://defendingyourmachine2.blogspot.com/

> http://taurarian.mvps.org/index.htm

>

> Emails will not be acknowledged - please post to the newsgroup so all may benefit.

>

>

> "phil7athens" <phil7athens@discussions.microsoft.com> wrote in message

> news:4B326BC2-8EB7-486E-B935-F0E11B74F1D5@microsoft.com...

> | hello. my name is Phil. i have this problem with vista since 2 weeks. i try

> | every day to get my computer updated. nothing. please someone help???????????

>

>

>

[Guest Anthony]

RE: error 80073712

 

Try this: in the search box of Start, type "winsxs". Open the directory, find

the file "pending.xml" and change it properties clicking on advanced. Give

the user total control. Apply and accept. In doing this, the file can be

deleted. Once you've done, install the Windows Update Agent. I did it and

worked, without rebooting the machine. Others recommend to reboot the

machine, and then manually install the WUA 3.0 downloadable from here:

http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe

 

 

Good luck

 

"phil7athens" wrote:

> hello. my name is Phil. i have this problem with vista since 2 weeks. i try

> every day to get my computer updated. nothing. please someone help???????????