Windows Update Fails 80070643 on Vista extras

[Guest donaldsmarshall@gmail.com]

All,

 

I have installed vista Ultimate edition and when I run the windows

update it was telling me that it failed to install I narrowed the

faulty update down to the bitlocker and efs enhancments update but

when I try and install it it fails with 80070643.

 

Any ideas on how to fix this as it is annoying :)

 

Thanks

[Guest Gistcheckin]

RE: Windows Update Fails 80070643 on Vista extras

 

Confirm that the Automatic Updates service is set to Manual or Automatic and

that the service is started

 

Error 80070643 is associated with MS Office

http://support.microsoft.com/kb/903772

http://www.mydigitallife.info/2006/08/26/windows-update-or-office-update-encounters-0x80070643-failed-update-error/

 

--

Gistcheckin

 

 

"donaldsmarshall@gmail.com" wrote:

> All,

>

> I have installed vista Ultimate edition and when I run the windows

> update it was telling me that it failed to install I narrowed the

> faulty update down to the bitlocker and efs enhancments update but

> when I try and install it it fails with 80070643.

>

> Any ideas on how to fix this as it is annoying :)

>

> Thanks

>

>

[Guest donaldsmarshall@gmail.com]

Re: Windows Update Fails 80070643 on Vista extras

 

Hi Thanks for the reply, the service is started i read the article but

it doesn't help in this case.

[Guest Robert Aldwinckle]

Re: Windows Update Fails 80070643 on Vista extras

 

<donaldsmarshall@gmail.com> wrote in message

news:1185481995.754127.219680@q75g2000hsh.googlegroups.com...

> All,

>

> I have installed vista Ultimate edition and when I run the windows

> update it was telling me that it failed to install I narrowed the

> faulty update down to the bitlocker and efs enhancments update but

> when I try and install it it fails with 80070643.

 

 

<cmd_output OS="XPsp2">

F:\>set /a c = 0x643

1603

F:\>net helpmsg %c%

 

Fatal error during installation.

</cmd_output>

 

>

> Any ideas on how to fix this as it is annoying :)

 

 

Find out what "it" is? <eg>

 

Hint:

 

<title>How to read the Windowsupdate.log file</title>

http://support.microsoft.com/kb/902093

 

and if something is failing during an install phase

look for its specific diagnostics; e.g. search all changed files

for that code or the decimal equivalent of it (or its lower half.)

 

Etc.

 

>

> Thanks

>

 

 

Good luck

 

Robert Aldwinckle

---

[Guest Gistcheckin]

Re: Windows Update Fails 80070643 on Vista extras

 

Updates fail to install and you receive error message 0x80070643

 

Problem Description:

When you try to install security\Critical Updates the installation fails and

the Windows

Update.log file contains error 80070643.

 

 

Resolutions:

Suggestion 1

==========

This can occur if the hotfix installer was referencing:

C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either

renaming C:

\WINDOWS\system32\CatRoot2\edb.log or renaming the entire

C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to complete

normally.

--------------------------------------------------------------------------------

Suggestion 2

============

Register the following system files.

 

1. On the "Start" menu, click "Run."

2. Type "regsvr32 licdll.dll" (without quotes).

3. Click "OK."

4. Type "regsvr32 regwizc.dll"(without quotes).

5. Click "OK."

--------------------------------------------------------------------------------

Suggestion 3

============

This can occur if the "Microsoft Root Authority" certificate or the "NO

LIABILITY ACCEPTED, ©97 VeriSign, Inc." certificate under Trusted Root

Certification Authorities has been removed. On another computer that has

the Microsoft Root Authority certificate installed, do the following:

1. Open Internet Explorer.

2. Click "Tools," then click "Internet options."

3. Click "Content," and then click "Certificates."

4. Click "Trusted Root Certification Authorities."

5. Scroll down until you locate Microsoft Root Authority certificate.

6. Click "Export."

7. Follow the prompts to export the certificate to "DER encoded Binary

x.509(.CER)" file. On the computer that cannot install updates, follow the

steps to import the certificate you saved.

--------------------------------------------------------------------------------

Suggestion 4

============

Try deleting the WUTEMP folder or removing the contents in that

folder. There might have been a trace of a past download or corrupted content

in the folder that is causing the download to fail.

 

Temporarily disable any virus and Web accelerator/enhancement programs.

http://v4.windowsupdate.microsoft.com/troubleshoot/#Other

--

Gistcheckin

 

 

"Robert Aldwinckle" wrote:

> <donaldsmarshall@gmail.com> wrote in message

> news:1185481995.754127.219680@q75g2000hsh.googlegroups.com...

> > All,

> >

> > I have installed vista Ultimate edition and when I run the windows

> > update it was telling me that it failed to install I narrowed the

> > faulty update down to the bitlocker and efs enhancments update but

> > when I try and install it it fails with 80070643.

>

>

> <cmd_output OS="XPsp2">

> F:\>set /a c = 0x643

> 1603

> F:\>net helpmsg %c%

>

> Fatal error during installation.

> </cmd_output>

>

>

> >

> > Any ideas on how to fix this as it is annoying :)

>

>

> Find out what "it" is? <eg>

>

> Hint:

>

> <title>How to read the Windowsupdate.log file</title>

> http://support.microsoft.com/kb/902093

>

> and if something is failing during an install phase

> look for its specific diagnostics; e.g. search all changed files

> for that code or the decimal equivalent of it (or its lower half.)

>

> Etc.

>

>

> >

> > Thanks

> >

>

>

> Good luck

>

> Robert Aldwinckle

> ---

>

>

>

[Guest donaldsmarshall@gmail.com]

Re: Windows Update Fails 80070643 on Vista extras

 

Thanks Gistcheckin I tried all of them, but some dont apply to vista.

[Guest Gistcheckin]

Re: Windows Update Fails 80070643 on Vista extras

 

Donald,

 

What is the update for? MSOffice? Would you look further into the Update

Log. Is there an Error 1603 showing as well?

 

Run>Type in %windir%\windowsupdate.log

 

Scroll to the bottom for the most recent updates. I had an 0x.....#error

number as well but upon checking further, found the 1603 error listed prior

to the installation failure.

 

You receive an "error 1603: A fatal error occurred during installation"

error message when you try to install a Windows Installer package

 

http://support.microsoft.com/kb/834484

 

--

Gistcheckin

 

 

"donaldsmarshall@gmail.com" wrote:

> Thanks Gistcheckin I tried all of them, but some dont apply to vista.

>

>

[Guest donaldsmarshall@gmail.com]

Re: Windows Update Fails 80070643 on Vista extras

 

Hi Here is the exact code given in the log:

 

2007-07-29 09:23:51:144 928 1234 Report REPORT EVENT:

{02A420A1-96DA-4EB4-9E4C-EE6DF7808E9F} 2007-07-29 09:22:54:468+0100 1

182 101 {54A0CB63-0549-4619-9BD8-9426645E4942} 100 80070643

AutomaticUpdates Failure Content Install Installation Failure: Windows

failed to install the following update with error 0x80070643:

BitLocker and EFS enhancements.

[Guest ImdProGamer]

Re: Windows Update Fails 80070643 on Vista extras

 

got the same prob mate

 

any progress

 

:)

[Guest Robert Aldwinckle]

Re: Windows Update Fails 80070643 on Vista extras

 

"ImdProGamer" <ImdProGamer@discussions.microsoft.com> wrote in message

news:7163D0AE-4171-4709-B139-17CA5DCF885F@microsoft.com...

 

 

7/26/2007 1:34 PM PST

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&query=ImdProGamer&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=c99b5ca0-c4c1-4d40-b8bf-ce2b372cfbba

 

 

Several suggestions in thread.

 

 

---

 

> got the same prob mate

>

> any progress

>

> :)