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My laptop wont charge when its turned on

Guest Octavio S.

By Guest Octavio S.
in Microsoft Products Support & Discussions

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Guest Octavio S.

Guest Octavio S.

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So today I heard a windows sound, the normal error sound that usually isnt any concern, then saw it go black. I forced turn off laptop and turned it back on. Everything is normal except I noticed it won't charge. So i turned it off and noticed its charging, only when its off. Any idea what to do here?My laptop is HP m6 p113dx and its about 6-7 years since i bought it.

 

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