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Locked out of computer. Nothing working.

Guest Izzy2410

By Guest Izzy2410
in Microsoft Products Support & Discussions

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Guest Izzy2410

Guest Izzy2410

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So I had my father factory reset my computer while I was away.When my friend has gone to set it up for herself it’s failed the reset.It still has my profile on it and isn’t allowing anyone to put the pin in to log in to perform the reset again. Instead it says “Your pin is no longer available due to change to the security settings on this device. Click to set up pin again” After clicking that it says “The user profile service service failed the sign-in User profile cannot be loaded”Going to reset options everything pipelines to needed a password put in. I’ve tried all known passwords I’ve ever

 

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