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MS Photos has stopped working. Online help has not resolved the problems.

Guest CCIV-CDXXXI

By Guest CCIV-CDXXXI
in Microsoft Products Support & Discussions

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Guest CCIV-CDXXXI

Guest CCIV-CDXXXI

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MS Photos stopped editing videos, then became inoperable editing pictures, now nothing but a black screen. I tried "repair," then "restore," in Settings, but nothing works. I cannot uninstall (box is greyed out), preventing me from re-installing from Microsoft Store. What can I do?Photos worked fine for years. The problems started several months ago, and have steadily worsened to the point that this app no longer works at all. I have all MS updates properly installed. No viruses detected.

 

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