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Kernel PnP - Event ID 411 - Lenovo DIM screen, brightness control not working

Guest David Carvalho1

By Guest David Carvalho1
in Microsoft Products Support & Discussions

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Guest David Carvalho1

Guest David Carvalho1

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Hello guys,I need your help, since i formated my laptop, i am having Dim issues, screen is very dark, brightness control doesn´t do anything, BIOS also very low brightness...When i connect my laptop to an external device, it work well on extarnel screen, but laptop screen remains very dark.I have already update drivers, from windows update, GPU driver(iris plus graphics card), desabled drivers, enabled, reinstalled windows, nothing seems to work.Do you have any idea what it can be? Dump FileThank you.

 

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