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How do I fix a white screen when going into safe mode?

Guest Zach_646

By Guest Zach_646
in Microsoft Products Support & Discussions

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Guest Zach_646

Guest Zach_646

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I recently reset my computer and when it came back on I tried logging in but it said user service service failed and that it couldn’t load my user profile but when I went into safe mode and tried going in and fixing it it took me to a white screen where I could only access my cursor and nothing else or it would just infinitely load while trying to log in and I’m not sure what else to do, could I have assistance with this issue?

 

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