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New issue with unlocking my Samsung phone via phone link app on PC

Guest Jason1122

By Guest Jason1122
in Microsoft Products Support & Discussions

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Guest Jason1122

Guest Jason1122

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I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?

 

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