Guest Anthony Smith Posted August 9, 2007 Posted August 9, 2007 Good Morning Everyone, I hope everyone is doing well today. I have a Windows 2003 Std R2 Server that is being used as a web server with IIS. Something strange is happening to this server. When I move the mouse to de-activate the screen saver, I get the usual Workstation Locked screen and press Ctrl+Alt+Del to unlock the workstation. Well when I give it the 3-finger salute, it takes a few minutes THEN the prompt opens up for me to enter the password. I enter the password, the logon screen disappears like it is logging on and all I see is a blue screen. No error message, but I see the mouse cursor on the screen I can move it around the screen but nothing opens up. The machine isn't locked up, but users are still able to access the website with no problems. Plus the NumLock & CapsLock keys turn on and off. I can't hit Ctrl+Alt+Del again after logging on until waiting for the screen saver to come back on. Then it will log me out, then I have to start all over again. All I get is a blue screen, no error message. I don't want to reset this server because I don't know what will happen. I can still gain access to files through the network if I need to but I can't log on. Any ideas? Thanks! Sincerely, Anthony Smith In God We Trust!
Guest Coraleigh Miller Posted August 15, 2007 Posted August 15, 2007 Re: Blue Screen Windows 2003 Std. R2 Hi Anthony, See if you can access the servers Event Log through another machine's Computer Management Console. (Logged on as Domain Admin right-click MyComputer select Manage, right-click the Computer Management (Local) and select Connect to Another Computer, then type in the address of your problem server.) Let us know of any relevant Event IDs in there. You can also download and install Microsofts (formerly Sysinternal's) PsTools, which includes PsList which will let you view the running processes on a remote system, the toolpack also includes PsKill which will allow you to kill a process which you dont think should be running. http://www.microsoft.com/technet/sysinternals/utilities/pslist.mspx If you do see a running process which when killed fixes your issue, it will need to be removed which would probably involve restarting the server in Safe Mode. Also you should run a virus scan if you have an antivirus product which you are able to remotely direct to scan this server. Coraleigh Miller "Anthony Smith" <anthony@peconet.com> wrote in message news:e8nojRp2HHA.2064@TK2MSFTNGP03.phx.gbl... > Good Morning Everyone, > > I hope everyone is doing well today. I have a Windows 2003 Std R2 Server > that is being used as a web server with IIS. Something strange is > happening to this server. When I move the mouse to de-activate the screen > saver, I get the usual Workstation Locked screen and press Ctrl+Alt+Del to > unlock the workstation. > Well when I give it the 3-finger salute, it takes a few minutes THEN the > prompt opens up for me to enter the password. I enter the password, the > logon screen disappears like it is logging on and all I see is a blue > screen. No error message, but I see the mouse cursor on the screen I can > move it around the screen but nothing opens up. The machine isn't locked > up, but users are still able to access the website with no problems. Plus > the NumLock & CapsLock keys turn on and off. I can't hit Ctrl+Alt+Del > again after logging on until waiting for the screen saver to come back on. > Then it will log me out, then I have to start all over again. All I get > is a blue screen, no error message. > > I don't want to reset this server because I don't know what will happen. > I can still gain access to files through the network if I need to but I > can't log on. Any ideas? > > Thanks! > > Sincerely, > Anthony Smith > In God We Trust! > >
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