I have trouble updating PC from windows 7 to 11

[Guest Peter Kelly1]

I'm trying to update a PC from windows 7 to windows 11. When I go to start, control panel, system security, windows update I get the error code 8024402C. Not sure if it's even OK to leap straight from 7 to 11 since I'm new to this. It used to be a work PC and I'm not sure if they used a digital licence or a product key to get windows at the time but I am quite certain I will need to get a new licence for it. I'm just not sure if I should be going for digital licence or product key now that its a home PC. I'm quite sure the PC meets the hardware requirements should I back the PC up on an extern

 

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