Guest Lee Posted August 14, 2007 Posted August 14, 2007 We have 2003 small business server and Sage ERP that we can't see the help files in the Sage program. I was told that is a problem with the Windows Server but don't know how to fix this or if this is true. Does anyone in here know how to fix this or had a similar problem? The error message says "The navigation to the web page was canceled. Retype the address." Thanks, -- Lee Coleman
Guest SBS Rocker Posted August 14, 2007 Posted August 14, 2007 Re: Program's Help Files unable to be displayed I'm not sure if this is the cause of your issues but it does seem to be related. I also have a program that uses web help pages. I discovered there was an update that causes web help pages not to be displayed. The hotfix was KB896358. As soon as I removed this my web help pages were displayed. Give it a try and if it doesn't work you can always install the update again. "Lee" <lee@nospam.jjlgreenhouses.com> wrote in message news:%23vvhs9q3HHA.4184@TK2MSFTNGP06.phx.gbl... > We have 2003 small business server and Sage ERP that we can't see the help > files in the Sage program. I was told that is a problem with the Windows > Server but don't know how to fix this or if this is true. Does anyone in > here know how to fix this or had a similar problem? The error message says > "The navigation to the web page was canceled. Retype the address." > > Thanks, > > -- > Lee Coleman > >
Guest Lee Posted August 15, 2007 Posted August 15, 2007 Re: Program's Help Files unable to be displayed Thanks, the update is part of SP1 and can't be uninstalled. I will try the work-arounds that MS recommends. "SBS Rocker" <noreply@NoDomain.com> wrote in message news:ObUoaIs3HHA.5776@TK2MSFTNGP04.phx.gbl... > I'm not sure if this is the cause of your issues but it does seem to be > related. I also have a program that uses web help pages. I discovered > there was an update that causes web help pages not to be displayed. The > hotfix was KB896358. As soon as I removed this my web help pages were > displayed. Give it a try and if it doesn't work you can always install the > update again. > > > "Lee" <lee@nospam.jjlgreenhouses.com> wrote in message > news:%23vvhs9q3HHA.4184@TK2MSFTNGP06.phx.gbl... >> We have 2003 small business server and Sage ERP that we can't see the >> help files in the Sage program. I was told that is a problem with the >> Windows Server but don't know how to fix this or if this is true. Does >> anyone in here know how to fix this or had a similar problem? The error >> message says "The navigation to the web page was canceled. Retype the >> address." >> >> Thanks, >> >> -- >> Lee Coleman >> >> > >
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