System won't shut down

[Guest Guus Ellenkamp]

I have a server which shows a user desktop background. The user logged off,

but the logoff process does not seem to complete. I can access all the

server functions, including remote computer management. However, it refuses

to accept a shutdown command remotely (and locally I cannot issue it of

course). I don't like to hard reset this server of course. The shutdown

command seems to return error 15, which is displayed in a dialog box when

trying to shutdown through computer management console. Please advise.

[Guest Keith Wilcox]

RE: System won't shut down

 

Hi Guus,

 

Just to be clear in my own mind, presumably you have tried the following:

1) Press Ctrl-Alt-Del to get the logon screen (locally), where a domain

Administrator would then be able to complete the log-off process, or

2) Remotely, from a command prompt (and again, as a domain Administrator,

ideally from another server), the command:

shutdown.exe /r /f /m \\SERVER

[where SERVER is the name of the server that won't shut down].

3) Or, can you use Remote Desktop (C:\windows\system32\mstsc.exe in Windows

XP Pro) to log onto the server and shut it down from there?

 

Kind regards,

Keith

 

 

"Guus Ellenkamp" wrote:

> I have a server which shows a user desktop background. The user logged off,

> but the logoff process does not seem to complete. I can access all the

> server functions, including remote computer management. However, it refuses

> to accept a shutdown command remotely (and locally I cannot issue it of

> course). I don't like to hard reset this server of course. The shutdown

> command seems to return error 15, which is displayed in a dialog box when

> trying to shutdown through computer management console. Please advise.

>

>

>