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Network connected but no IP address


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Guest frogman7
Posted

I have XP Home and it has norton internet security on it. I try to

connect to the next work with either the LAN connection Broadcom 440x

10/100 integrated controller or the Broadcom 802.11g network adapter

it says it is connected but when I go to status all the ip, subnet and

gateway are all blank. When I click repair on it says Window could no

tfinish repairing the problem because the following action cannot be

completed: Connection to the wireless network.

When I go to the command prompt and type ipconfig I get:

Windows IP configuration

An internal error occurred: the request is not supported.

Please contact Microsoft Product support services for further help.

Additional infromation: unable to query host name.

 

I have shut off all of norton's stuff and that didn't help. I

unistalled Norton but that didn't help.

 

This one has me stumped has anyone else had something similar?

 

Thanks

Frogman7

  • Replies 6
  • Created
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Guest Brian A.
Posted

Re: Network connected but no IP address

 

"frogman7" <frogman7@googlemail.com> wrote in message

news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>I have XP Home and it has norton internet security on it. I try to

> connect to the next work with either the LAN connection Broadcom 440x

> 10/100 integrated controller or the Broadcom 802.11g network adapter

> it says it is connected but when I go to status all the ip, subnet and

> gateway are all blank. When I click repair on it says Window could no

> tfinish repairing the problem because the following action cannot be

> completed: Connection to the wireless network.

> When I go to the command prompt and type ipconfig I get:

> Windows IP configuration

> An internal error occurred: the request is not supported.

> Please contact Microsoft Product support services for further help.

> Additional infromation: unable to query host name.

>

> I have shut off all of norton's stuff and that didn't help. I

> unistalled Norton but that didn't help.

>

> This one has me stumped has anyone else had something similar?

>

> Thanks

> Frogman7

>

 

You don't mention if a router is involved or not, other machines and if they can

connect or not, your network layout, etc.

Did you setup the machine to be included in your network? Right click MyComputer,

click Properties > Computer Name tab or Right click MyNetworkPlaces, click Properties

and run the appropriate Wizard.

What happens if you disable the wireless and use the integrated NIC connected with

a CAT5 cable?

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

Guest frogman7
Posted

Re: Network connected but no IP address

 

On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

> "frogman7" <frogm...@googlemail.com> wrote in message

>

> news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>

>

>

>

>

> >I have XP Home and it has norton internet security on it. I try to

> > connect to the next work with either the LAN connection Broadcom 440x

> > 10/100 integrated controller or the Broadcom 802.11g network adapter

> > it says it is connected but when I go to status all the ip, subnet and

> > gateway are all blank. When I click repair on it says Window could no

> > tfinish repairing the problem because the following action cannot be

> > completed: Connection to the wireless network.

> > When I go to the command prompt and type ipconfig I get:

> > Windows IP configuration

> > An internal error occurred: the request is not supported.

> > Please contact Microsoft Product support services for further help.

> > Additional infromation: unable to query host name.

>

> > I have shut off all of norton's stuff and that didn't help. I

> > unistalled Norton but that didn't help.

>

> > This one has me stumped has anyone else had something similar?

>

> > Thanks

> > Frogman7

>

> You don't mention if a router is involved or not, other machines and if they can

> connect or not, your network layout, etc.

> Did you setup the machine to be included in your network? Right click MyComputer,

> click Properties > Computer Name tab or Right click MyNetworkPlaces, click Properties

> and run the appropriate Wizard.

> What happens if you disable the wireless and use the integrated NIC connected with

> a CAT5 cable?

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

>

> - Show quoted text -

 

All the other computers are fine. This computer cannot connect to any

network. I try to connect to the next work with either the LAN

connection Broadcom 440x 10/100 integrated controller which is

connected with cat5 or the Broadcom 802.11g network adapter which is

wireless it says it is connected but when I go to status all the ip,

subnet and gateway are all blank. The nic and wireless have the

proper drivers and say they are enable and yes I mean that i enable

them when as I need them not both at the same time.

Where did my ipconfig go?

When I go to the command prompt and type ipconfig I get:

Windows IP configuration

An internal error occurred: the request is not supported.

Please contact Microsoft Product support services for further help.

Additional infromation: unable to query host name.

Guest Brian A.
Posted

Re: Network connected but no IP address

 

To make sure that the NIS firewall isn't blocking the gateway ??router??, open NIS

and add the gateway ??router?? IP to the Trusted zone.

Also what is listed in Program Control? If certain files are blocked or not listed

you will have connection problems.

 

If you're enabling one device and disabling the other device to connect, you may

have an IP conflict between the two. It's not necessary to disable either NIC as

long as they get their IP from the gateway ??router?? and the IP pool range isn't set

to low.

To minimize any conflicts while working to resolve this issue Uninstall Any/All

devices listed in Device Manager > Network Adapters.

Delete the contents of the folders:

C:\Documents and Settings\Your username folder\Local Settings\Temp

C:\Windows\Prefetch

C:\Windows\Temp

Shut down and remove the wireless NIC.

Boot up and re-install Only the Integrated NIC drivers.

 

If all goes well, check to see that an IP was assigned by the gateway ??router??.

At a cmd prompt type the below and press Enter:

 

ipconfig /all **Note the space before /all

 

If everything looks in order type: exit and press Enter.

Try to connect to the LAN or WAN.

 

If all didn't go well and the problem machine was able to connect previously:

 

What components/protocols are listed as installed in the NIC connection properties?

Right click MyNetwork Places > click Properties.

Right click the connection that is related to the Integrated NIC > click Properties.

What's listed in the pane under the heading "This connection uses the following

items"?

 

If TCP/IP is listed but not working properly, your tpip.sys is most likely corrupt

caused by adware/spyware/viruses installed on the machine. It may also be that

Winsock is damaged/corrupt and/or your IPStack.

 

Run a full system virus scan with fully up-to-date definitions.

To make sure your system is clean of spyware/adware/hijacker parasites get the help

from those that specialize in it.

 

Download/run HijackThis from:

http://www.richardthelionhearted.com/~merijn/downloads.html

http://majorgeeks.com/downloads31.html

 

Do not remove anything with it until you get advice on what to remove, HJThis will

list many apps that are needed along with the bad ones. Removing items listed

hap-hazardly without knowing what they are can/will create a royal mess. Read the

quick start here on how to create a log file that can be copied/pasted into a forum

that can provide assistance on removal of unwanted pests.

http://mjc1.com/mirror/hjt/#quick

 

Then post the logs to an appropriate NG here where they specialize in

spyware/hijacker removal. Please read any sticky notes for proper posting, which are

most commonly posted first at the top in each specific forum. Read any information

under each forum category name for information on what that particular one is used

for, look for the proper one that you post logs to.

http://forums.spywareinfo.com/

http://forum.aumha.org/

http://castlecops.com/forum67.html

 

 

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

"frogman7" <frogman7@googlemail.com> wrote in message

news:1187701502.340072.241600@m37g2000prh.googlegroups.com...

> On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

>> "frogman7" <frogm...@googlemail.com> wrote in message

>>

>> news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>>

>>

>>

>>

>>

>> >I have XP Home and it has norton internet security on it. I try to

>> > connect to the next work with either the LAN connection Broadcom 440x

>> > 10/100 integrated controller or the Broadcom 802.11g network adapter

>> > it says it is connected but when I go to status all the ip, subnet and

>> > gateway are all blank. When I click repair on it says Window could no

>> > tfinish repairing the problem because the following action cannot be

>> > completed: Connection to the wireless network.

>> > When I go to the command prompt and type ipconfig I get:

>> > Windows IP configuration

>> > An internal error occurred: the request is not supported.

>> > Please contact Microsoft Product support services for further help.

>> > Additional infromation: unable to query host name.

>>

>> > I have shut off all of norton's stuff and that didn't help. I

>> > unistalled Norton but that didn't help.

>>

>> > This one has me stumped has anyone else had something similar?

>>

>> > Thanks

>> > Frogman7

>>

>> You don't mention if a router is involved or not, other machines and if they can

>> connect or not, your network layout, etc.

>> Did you setup the machine to be included in your network? Right click

>> MyComputer,

>> click Properties > Computer Name tab or Right click MyNetworkPlaces, click

>> Properties

>> and run the appropriate Wizard.

>> What happens if you disable the wireless and use the integrated NIC connected

>> with

>> a CAT5 cable?

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

>>

>> - Show quoted text -

>

> All the other computers are fine. This computer cannot connect to any

> network. I try to connect to the next work with either the LAN

> connection Broadcom 440x 10/100 integrated controller which is

> connected with cat5 or the Broadcom 802.11g network adapter which is

> wireless it says it is connected but when I go to status all the ip,

> subnet and gateway are all blank. The nic and wireless have the

> proper drivers and say they are enable and yes I mean that i enable

> them when as I need them not both at the same time.

> Where did my ipconfig go?

> When I go to the command prompt and type ipconfig I get:

> Windows IP configuration

> An internal error occurred: the request is not supported.

> Please contact Microsoft Product support services for further help.

> Additional infromation: unable to query host name.

>

Guest Brian A.
Posted

Re: Network connected but no IP address

 

"frogman7" <frogman7@googlemail.com> wrote in message

news:1187701502.340072.241600@m37g2000prh.googlegroups.com...

> On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

>> "frogman7" <frogm...@googlemail.com> wrote in message

>>

>> news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>>

>>

>>

>>

>>

>> >I have XP Home and it has norton internet security on it. I try to

>> > connect to the next work with either the LAN connection Broadcom 440x

>> > 10/100 integrated controller or the Broadcom 802.11g network adapter

>> > it says it is connected but when I go to status all the ip, subnet and

>> > gateway are all blank. When I click repair on it says Window could no

>> > tfinish repairing the problem because the following action cannot be

>> > completed: Connection to the wireless network.

>> > When I go to the command prompt and type ipconfig I get:

>> > Windows IP configuration

>> > An internal error occurred: the request is not supported.

>> > Please contact Microsoft Product support services for further help.

>> > Additional infromation: unable to query host name.

>>

>> > I have shut off all of norton's stuff and that didn't help. I

>> > unistalled Norton but that didn't help.

>>

>> > This one has me stumped has anyone else had something similar?

>>

>> > Thanks

>> > Frogman7

>>

>> You don't mention if a router is involved or not, other machines and if they can

>> connect or not, your network layout, etc.

>> Did you setup the machine to be included in your network? Right click

>> MyComputer,

>> click Properties > Computer Name tab or Right click MyNetworkPlaces, click

>> Properties

>> and run the appropriate Wizard.

>> What happens if you disable the wireless and use the integrated NIC connected

>> with

>> a CAT5 cable?

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

>>

>> - Show quoted text -

>

> All the other computers are fine. This computer cannot connect to any

> network. I try to connect to the next work with either the LAN

> connection Broadcom 440x 10/100 integrated controller which is

> connected with cat5 or the Broadcom 802.11g network adapter which is

> wireless it says it is connected but when I go to status all the ip,

> subnet and gateway are all blank. The nic and wireless have the

> proper drivers and say they are enable and yes I mean that i enable

> them when as I need them not both at the same time.

> Where did my ipconfig go?

> When I go to the command prompt and type ipconfig I get:

> Windows IP configuration

> An internal error occurred: the request is not supported.

> Please contact Microsoft Product support services for further help.

> Additional infromation: unable to query host name.

>

 

To check and test:

 

 

 

Right click My Network Places on the Desktop.

Click Properties.

Right click Local Area Connection.

Click Properties.

 

Under "This connection uses....."

Click "Client for MS Networks".

Click Properties.

Select "Windows Locator" from the dropdown box, if disabled skip.

Click Ok.

 

Scroll to and select Internet Protocol (TCP/IP).

Click Properties.

 

Under the General tab make sure "Obtain an IP address automatically" is selected.

Click the Advanced button.

 

Under the DNS tab:

Selected "Append Primary and Parent DNS suffixes.

Register this connections address in DNS"

 

Under the WINS tab > NetBIOS:

Selected Default.

Ok out of MNP.

Reboot if required.

 

Test connectivity:

Open a command prompt, click Start > Run, type in: cmd and press Enter.

At the prompt type each command below and press Enter after each.

**Note: Command noted by =, Space noted by ^. Do not type the = or ^.

 

=ping ^ 192.168.1.1 *Routers IP, change as necessary.

If it times out then there is no communication between the router and machine.

If not then the machine communicates with the router.

 

=ping ^ google.com

If it times out then there is no connection to the net.

If not then net connection is established and all is well.

 

ping 127.0.0.1

If it fails it may be a TCP/IP stack problem.

 

Ping each computer from the other using the UNC:

=ping ^ computername

If it fails either way there's an IP or Name resolution problem.

 

If pinging times out on any address, to see if the machines IP is correct along with

other settings.

= ipconfig ^ /all

If anything isn't correct, at the prompt type and press Enter after each command:

 

=ipconfig ^ /release

=ipconfig ^ /flushdns

=ipconfig ^ /renew

=ipconfig ^ /registerdns

=exit

If that fails reopen the command prompt, run /release and /flushdns only and exit.

 

Shut down the machine(s).

Pull the power from the router.

Pull the power from the modem.

Wait approx 30 secs.

Apply power to the modem and wait for it to finish synchronizing with the cable.

Apply power to the router and wait for it to finish synchronizing with the modem.

Power up the machine(s).

The machine(s) should now be assigned a new IP from the router.

Run ipconfig or attempt net connection to test.

 

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

Guest frogman7
Posted

Re: Network connected but no IP address

 

On Aug 21, 3:02 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

> "frogman7" <frogm...@googlemail.com> wrote in message

>

> news:1187701502.340072.241600@m37g2000prh.googlegroups.com...

>

>

>

>

>

> > On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

> >> "frogman7" <frogm...@googlemail.com> wrote in message

>

> >>news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>

> >> >I have XP Home and it has norton internet security on it. I try to

> >> > connect to the next work with either the LAN connection Broadcom 440x

> >> > 10/100 integrated controller or the Broadcom 802.11g network adapter

> >> > it says it is connected but when I go to status all the ip, subnet and

> >> > gateway are all blank. When I click repair on it says Window could no

> >> > tfinish repairing the problem because the following action cannot be

> >> > completed: Connection to the wireless network.

> >> > When I go to the command prompt and type ipconfig I get:

> >> > Windows IP configuration

> >> > An internal error occurred: the request is not supported.

> >> > Please contact Microsoft Product support services for further help.

> >> > Additional infromation: unable to query host name.

>

> >> > I have shut off all of norton's stuff and that didn't help. I

> >> > unistalled Norton but that didn't help.

>

> >> > This one has me stumped has anyone else had something similar?

>

> >> > Thanks

> >> > Frogman7

>

> >> You don't mention if a router is involved or not, other machines and if they can

> >> connect or not, your network layout, etc.

> >> Did you setup the machine to be included in your network? Right click

> >> MyComputer,

> >> click Properties > Computer Name tab or Right click MyNetworkPlaces, click

> >> Properties

> >> and run the appropriate Wizard.

> >> What happens if you disable the wireless and use the integrated NIC connected

> >> with

> >> a CAT5 cable?

>

> >> --

>

> >> Brian A. Sesko { MS MVP_Shell/User }

> >> Conflicts start where information lacks.http://basconotw.mvps.org/

>

> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> >> How to ask a question: http://support.microsoft.com/kb/555375-Hide quoted text -

>

> >> - Show quoted text -

>

> > All the other computers are fine. This computer cannot connect to any

> > network. I try to connect to the next work with either the LAN

> > connection Broadcom 440x 10/100 integrated controller which is

> > connected with cat5 or the Broadcom 802.11g network adapter which is

> > wireless it says it is connected but when I go to status all the ip,

> > subnet and gateway are all blank. The nic and wireless have the

> > proper drivers and say they are enable and yes I mean that i enable

> > them when as I need them not both at the same time.

> > Where did my ipconfig go?

> > When I go to the command prompt and type ipconfig I get:

> > Windows IP configuration

> > An internal error occurred: the request is not supported.

> > Please contact Microsoft Product support services for further help.

> > Additional infromation: unable to query host name.

>

> To check and test:

>

> Right click My Network Places on the Desktop.

> Click Properties.

> Right click Local Area Connection.

> Click Properties.

>

> Under "This connection uses....."

> Click "Client for MS Networks".

> Click Properties.

> Select "Windows Locator" from the dropdown box, if disabled skip.

> Click Ok.

>

> Scroll to and select Internet Protocol (TCP/IP).

> Click Properties.

>

> Under the General tab make sure "Obtain an IP address automatically" is selected.

> Click the Advanced button.

>

> Under the DNS tab:

> Selected "Append Primary and Parent DNS suffixes.

> Register this connections address in DNS"

>

> Under the WINS tab > NetBIOS:

> Selected Default.

> Ok out of MNP.

> Reboot if required.

>

> Test connectivity:

> Open a command prompt, click Start > Run, type in: cmd and press Enter.

> At the prompt type each command below and press Enter after each.

> **Note: Command noted by =, Space noted by ^. Do not type the = or ^.

>

> =ping ^ 192.168.1.1 *Routers IP, change as necessary.

> If it times out then there is no communication between the router and machine.

> If not then the machine communicates with the router.

>

> =ping ^ google.com

> If it times out then there is no connection to the net.

> If not then net connection is established and all is well.

>

> ping 127.0.0.1

> If it fails it may be a TCP/IP stack problem.

>

> Ping each computer from the other using the UNC:

> =ping ^ computername

> If it fails either way there's an IP or Name resolution problem.

>

> If pinging times out on any address, to see if the machines IP is correct along with

> other settings.

> = ipconfig ^ /all

> If anything isn't correct, at the prompt type and press Enter after each command:

>

> =ipconfig ^ /release

> =ipconfig ^ /flushdns

> =ipconfig ^ /renew

> =ipconfig ^ /registerdns

> =exit

> If that fails reopen the command prompt, run /release and /flushdns only and exit.

>

> Shut down the machine(s).

> Pull the power from the router.

> Pull the power from the modem.

> Wait approx 30 secs.

> Apply power to the modem and wait for it to finish synchronizing with the cable.

> Apply power to the router and wait for it to finish synchronizing with the modem.

> Power up the machine(s).

> The machine(s) should now be assigned a new IP from the router.

> Run ipconfig or attempt net connection to test.

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

>

> - Show quoted text -

 

I have checked everything in your first post. How do I fix tpip.sys,

Winsock, or IPStack because nothing else worked.

when ever I type any ipconfig command I get this responce:

Windows IP configuration

An internal error occurred: the request is not supported.

Please contact Microsoft Product support services for further help.

Additional infromation: unable to query host name.

 

do I need to repair my XP os or format and reinstall

Guest Brian A.
Posted

Re: Network connected but no IP address

 

"frogman7" <frogman7@googlemail.com> wrote in message

news:1187746040.941559.229270@q4g2000prc.googlegroups.com...

> On Aug 21, 3:02 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

>> "frogman7" <frogm...@googlemail.com> wrote in message

>>

>> news:1187701502.340072.241600@m37g2000prh.googlegroups.com...

>>

>>

>>

>>

>>

>> > On Aug 20, 10:04 pm, "Brian A." <gonefish'n@afarawaylake> wrote:

>> >> "frogman7" <frogm...@googlemail.com> wrote in message

>>

>> >>news:1187671021.524083.298840@e9g2000prf.googlegroups.com...

>>

>> >> >I have XP Home and it has norton internet security on it. I try to

>> >> > connect to the next work with either the LAN connection Broadcom 440x

>> >> > 10/100 integrated controller or the Broadcom 802.11g network adapter

>> >> > it says it is connected but when I go to status all the ip, subnet and

>> >> > gateway are all blank. When I click repair on it says Window could no

>> >> > tfinish repairing the problem because the following action cannot be

>> >> > completed: Connection to the wireless network.

>> >> > When I go to the command prompt and type ipconfig I get:

>> >> > Windows IP configuration

>> >> > An internal error occurred: the request is not supported.

>> >> > Please contact Microsoft Product support services for further help.

>> >> > Additional infromation: unable to query host name.

>>

>> >> > I have shut off all of norton's stuff and that didn't help. I

>> >> > unistalled Norton but that didn't help.

>>

>> >> > This one has me stumped has anyone else had something similar?

>>

>> >> > Thanks

>> >> > Frogman7

>>

>> >> You don't mention if a router is involved or not, other machines and if they

>> >> can

>> >> connect or not, your network layout, etc.

>> >> Did you setup the machine to be included in your network? Right click

>> >> MyComputer,

>> >> click Properties > Computer Name tab or Right click MyNetworkPlaces, click

>> >> Properties

>> >> and run the appropriate Wizard.

>> >> What happens if you disable the wireless and use the integrated NIC connected

>> >> with

>> >> a CAT5 cable?

>>

>> >> --

>>

>> >> Brian A. Sesko { MS MVP_Shell/User }

>> >> Conflicts start where information lacks.http://basconotw.mvps.org/

>>

>> >> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> >> How to ask a question: http://support.microsoft.com/kb/555375-Hide quoted

>> >> text -

>>

>> >> - Show quoted text -

>>

>> > All the other computers are fine. This computer cannot connect to any

>> > network. I try to connect to the next work with either the LAN

>> > connection Broadcom 440x 10/100 integrated controller which is

>> > connected with cat5 or the Broadcom 802.11g network adapter which is

>> > wireless it says it is connected but when I go to status all the ip,

>> > subnet and gateway are all blank. The nic and wireless have the

>> > proper drivers and say they are enable and yes I mean that i enable

>> > them when as I need them not both at the same time.

>> > Where did my ipconfig go?

>> > When I go to the command prompt and type ipconfig I get:

>> > Windows IP configuration

>> > An internal error occurred: the request is not supported.

>> > Please contact Microsoft Product support services for further help.

>> > Additional infromation: unable to query host name.

>>

>> To check and test:

>>

>> Right click My Network Places on the Desktop.

>> Click Properties.

>> Right click Local Area Connection.

>> Click Properties.

>>

>> Under "This connection uses....."

>> Click "Client for MS Networks".

>> Click Properties.

>> Select "Windows Locator" from the dropdown box, if disabled skip.

>> Click Ok.

>>

>> Scroll to and select Internet Protocol (TCP/IP).

>> Click Properties.

>>

>> Under the General tab make sure "Obtain an IP address automatically" is selected.

>> Click the Advanced button.

>>

>> Under the DNS tab:

>> Selected "Append Primary and Parent DNS suffixes.

>> Register this connections address in DNS"

>>

>> Under the WINS tab > NetBIOS:

>> Selected Default.

>> Ok out of MNP.

>> Reboot if required.

>>

>> Test connectivity:

>> Open a command prompt, click Start > Run, type in: cmd and press Enter.

>> At the prompt type each command below and press Enter after each.

>> **Note: Command noted by =, Space noted by ^. Do not type the = or ^.

>>

>> =ping ^ 192.168.1.1 *Routers IP, change as necessary.

>> If it times out then there is no communication between the router and machine.

>> If not then the machine communicates with the router.

>>

>> =ping ^ google.com

>> If it times out then there is no connection to the net.

>> If not then net connection is established and all is well.

>>

>> ping 127.0.0.1

>> If it fails it may be a TCP/IP stack problem.

>>

>> Ping each computer from the other using the UNC:

>> =ping ^ computername

>> If it fails either way there's an IP or Name resolution problem.

>>

>> If pinging times out on any address, to see if the machines IP is correct along

>> with

>> other settings.

>> = ipconfig ^ /all

>> If anything isn't correct, at the prompt type and press Enter after each command:

>>

>> =ipconfig ^ /release

>> =ipconfig ^ /flushdns

>> =ipconfig ^ /renew

>> =ipconfig ^ /registerdns

>> =exit

>> If that fails reopen the command prompt, run /release and /flushdns only and exit.

>>

>> Shut down the machine(s).

>> Pull the power from the router.

>> Pull the power from the modem.

>> Wait approx 30 secs.

>> Apply power to the modem and wait for it to finish synchronizing with the cable.

>> Apply power to the router and wait for it to finish synchronizing with the modem.

>> Power up the machine(s).

>> The machine(s) should now be assigned a new IP from the router.

>> Run ipconfig or attempt net connection to test.

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375- Hide quoted text -

>>

>> - Show quoted text -

>

> I have checked everything in your first post. How do I fix tpip.sys,

> Winsock, or IPStack because nothing else worked.

> when ever I type any ipconfig command I get this responce:

> Windows IP configuration

> An internal error occurred: the request is not supported.

> Please contact Microsoft Product support services for further help.

> Additional infromation: unable to query host name.

>

> do I need to repair my XP os or format and reinstall

>

>

 

Please provide in detail, ALL of the actions I have provided that you have taken and

the results of each and every action.

Please provide a link to the forum which you posted your HijackThis log to and

received the proper help in assuring your PC is clean from any compromise.

Please provide in detail Answers to each and every question I have asked.

Please provide in detail the layout of your network including ALL Devices, PC's/OS

version, Components/Protocols, etc.

Please do not post the error message again, it has become redundant and does not

include any additional information I have requested that will help in resolving the

issue.

 

Without the proper information being provided as requested, I can not comfortably

comment any further in the line of any resolution. Reinstalling or performing a

Repair install is a drastic last resort to be taken after all other avenues to

resolve the issue have been exhausted.

If you decide to take the Repair/Reinstall route, make sure you backup Any/All of

your important data that you can not afford to lose before doing so.

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375


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