Guest Kathy Posted September 25, 2007 Posted September 25, 2007 I actually have a couple of questions if ANYONE can help me, I would apprecicate it. First of all, I'm running XP Home edition on my computer. Over the weekend I downloaded the SP2 trying to keep my machine updated. I started developing issues so decided to uninstall the SP2. Now I'm receiving Windows\System32 errors when I reboot and periodically when on the computer. I'm also receiving a buffer overrun on the Internet Explorer which eliminates my taskbar completely. I'm not sure if the Spyware Detector on my machine is causing this, so I tried to uninstall in under the remove programs and it will not uninstall. What a mess!! Please if anyone has any suggestions, other than the obvious "get a new computer" I would appreciate the help! Thanks Kathy
Guest PA Bear Posted September 25, 2007 Posted September 25, 2007 Re: Buffer Overrun/Window System32 error...Unable to uninstall Spyware 1. Run a thorough check for hijackware, including posting your HijackThis log to an appropriate forum. Check for Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/Darnit.htm http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your HijackThis log to http://forums.spywareinfo.com/, http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or other appropriate forum for expert analysis, not here.** 2. Do not install SP2 until an expert gives your HijackThis log a clean bill of health. Also see: What to Know Before Downloading/Installing SP2 http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx Installing SP2 Step-by-Step http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto Troubleshooting Your Installation http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot WinXP SP2 FAQ: What to do after installing SP2 http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed Service Pack (any) Installation Checklist (MVP Jupiter Jones) http://www3.telus.net/dandemar/spackins.htm WinXP SP2-specific Page (MVP Jupiter Jones) http://www3.telus.net/dandemar/xpsp2.htm The hard disk space requirements for Windows XP Service Pack 2 http://support.microsoft.com/default.aspx?kbid=837783 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.org/ Kathy wrote: > I actually have a couple of questions if ANYONE can help me, I would > apprecicate it. First of all, I'm running XP Home edition on my computer. > Over the weekend I downloaded the SP2 trying to keep my machine updated. I > started developing issues so decided to uninstall the SP2. Now I'm > receiving > Windows\System32 errors when I reboot and periodically when on the > computer. > I'm also receiving a buffer overrun on the Internet Explorer which > eliminates my taskbar completely. I'm not sure if the Spyware Detector on > my machine is causing this, so I tried to uninstall in under the remove > programs and it will not uninstall. What a mess!! Please if anyone has any > suggestions, other than the obvious "get a new computer" I would > appreciate > the help! > Thanks > Kathy
Guest Kathy Posted September 25, 2007 Posted September 25, 2007 Re: Buffer Overrun/Window System32 error...Unable to uninstall Spy Re: Buffer Overrun/Window System32 error...Unable to uninstall Spy Thank you Pa Bear, I will take your expert advice and really appreciate the information. "PA Bear" wrote: > 1. Run a thorough check for hijackware, including posting your HijackThis > log to an appropriate forum. > > Check for Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/Darnit.htm > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > > When all else fails, HijackThis (http://aumha.org/downloads/hijackthis.exe) > is the preferred tool to use. It will help you to both identify and remove > any hijackware/spyware. > > **Post your HijackThis log to http://forums.spywareinfo.com/, > http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or > other appropriate forum for expert analysis, not here.** > > 2. Do not install SP2 until an expert gives your HijackThis log a clean bill > of health. > > Also see: > > What to Know Before Downloading/Installing SP2 > http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx > > Installing SP2 Step-by-Step > http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto > > Troubleshooting Your Installation > http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot > > WinXP SP2 FAQ: What to do after installing SP2 > http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed > > Service Pack (any) Installation Checklist (MVP Jupiter Jones) > http://www3.telus.net/dandemar/spackins.htm > > WinXP SP2-specific Page (MVP Jupiter Jones) > http://www3.telus.net/dandemar/xpsp2.htm > > The hard disk space requirements for Windows XP Service Pack 2 > http://support.microsoft.com/default.aspx?kbid=837783 > -- > ~Robear Dyer (PA Bear) > MS MVP-Windows (IE, OE, Security, Shell/User) > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.org/ > > > Kathy wrote: > > I actually have a couple of questions if ANYONE can help me, I would > > apprecicate it. First of all, I'm running XP Home edition on my computer. > > Over the weekend I downloaded the SP2 trying to keep my machine updated. I > > started developing issues so decided to uninstall the SP2. Now I'm > > receiving > > Windows\System32 errors when I reboot and periodically when on the > > computer. > > I'm also receiving a buffer overrun on the Internet Explorer which > > eliminates my taskbar completely. I'm not sure if the Spyware Detector on > > my machine is causing this, so I tried to uninstall in under the remove > > programs and it will not uninstall. What a mess!! Please if anyone has any > > suggestions, other than the obvious "get a new computer" I would > > appreciate > > the help! > > Thanks > > Kathy > >
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