Stop C000021a status 0x0000005 on XP.

[Guest Bobby]

Hi,

I have a remote user with a desktop p/c with Windows XP. She keeps

getting a blue screen error as follows:

 

"STOP: C000021a (fatal system error). The windows logon process

terminated unexpectedly with a status of 0x0000005 (0x00000000) The

system has been shutdown"

 

I have found references to this error on various sites, but they all

seem to refer to Windows 2000 and the fix is usually install a service

pack. However I cannot find any references to the error for Windows

XP.

 

Can anybody suggest what the solution might be to this?

 

Thanks for any help

 

Colin

[Guest Detlev Dreyer]

Re: Stop C000021a status 0x0000005 on XP.

 

"Bobby" <bobby2@blueyonder.co.uk> wrote:

> "STOP: C000021a (fatal system error). The windows logon process

> terminated unexpectedly with a status of 0x0000005 (0x00000000) The

> system has been shutdown"

 

"GoBack causes a Stop error C000021a"

http://support.microsoft.com/kb/316503/en-us

 

"Internet Explorer Maintenance Policies May Cause an Access Violation in

Winlogon" http://support.microsoft.com/kb/318666/en-us

 

"0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED"

http://aumha.org/a/stop.htm

 

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d-d