Guest John Kristiansen Posted September 26, 2007 Posted September 26, 2007 When installing games my computer goes to bluescreen when it comes about half way trough the installation. I wonder what the cause of this may be, considering this is a gaming computer and i never had the problem before.
Guest Ron Martell Posted September 26, 2007 Posted September 26, 2007 Re: Bluescreen when installing John Kristiansen <John Kristiansen@discussions.microsoft.com> wrote: >When installing games my computer goes to bluescreen when it comes about half >way trough the installation. I wonder what the cause of this may be, >considering this is a gaming computer and i never had the problem before. Is it just a blank blue screen or is there some information on it that might help to diagnose the problem? Without any specific details about the actual problem it is impossible to do much to help you. See http://www.dts-l.org/goodpost.htm Good luck Ron Martell Duncan B.C. Canada -- Microsoft MVP (1997 - 2008) On-Line Help Computer Service http://onlinehelp.bc.ca "Anyone who thinks that they are too small to make a difference has never been in bed with a mosquito."
Guest Gerry Posted September 26, 2007 Posted September 26, 2007 Re: Bluescreen when installing John Does the computer restart? What happens after the blue screen appears? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > When installing games my computer goes to bluescreen when it comes > about half way trough the installation. I wonder what the cause of > this may be, considering this is a gaming computer and i never had > the problem before.
Guest John Kristiansen Posted September 27, 2007 Posted September 27, 2007 Re: Bluescreen when installing "Ron Martell" wrote: > John Kristiansen <John Kristiansen@discussions.microsoft.com> wrote: > > >When installing games my computer goes to bluescreen when it comes about half > >way trough the installation. I wonder what the cause of this may be, > >considering this is a gaming computer and i never had the problem before. > > Is it just a blank blue screen or is there some information on it that > might help to diagnose the problem? > > Without any specific details about the actual problem it is impossible > to do much to help you. > > See http://www.dts-l.org/goodpost.htm > > Good luck > > Ron Martell Duncan B.C. Canada > -- > Microsoft MVP (1997 - 2008) > On-Line Help Computer Service > http://onlinehelp.bc.ca > > "Anyone who thinks that they are too small to make a difference > has never been in bed with a mosquito." > Well, i don't really have a chance to see what it says, because the same instant iit goes to bluescreen, it reboots. I get to see a flicker of bluescreen, maybe 1second. then it reboots
Guest Gerry Posted September 27, 2007 Posted September 27, 2007 Re: Bluescreen when installing John Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Right click on the My Computer icon on the Desktop and select Properties, Advanced, Start-Up and Recovery, System Failure and uncheck box before Automatically Restart. Do not re-enable automatic restart on system failure even after you have solved the problem as it's better disabled. Check for variants of the Stop Error message. An alternative is to keep pressing the F8 key during Start-Up and select option - Disable automatic restart on system failure. If you are using a wireless keyboard and the F8 key does not work substitute a wired keyboard and mouse for this exercise only. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > "Ron Martell" wrote: > >> John Kristiansen <John Kristiansen@discussions.microsoft.com> wrote: >> >>> When installing games my computer goes to bluescreen when it comes >>> about half way trough the installation. I wonder what the cause of >>> this may be, considering this is a gaming computer and i never had >>> the problem before. >> >> Is it just a blank blue screen or is there some information on it >> that might help to diagnose the problem? >> >> Without any specific details about the actual problem it is >> impossible to do much to help you. >> >> See http://www.dts-l.org/goodpost.htm >> >> Good luck >> >> Ron Martell Duncan B.C. Canada >> -- >> Microsoft MVP (1997 - 2008) >> On-Line Help Computer Service >> http://onlinehelp.bc.ca >> >> "Anyone who thinks that they are too small to make a difference >> has never been in bed with a mosquito." >> > > > Well, i don't really have a chance to see what it says, because the > same instant iit goes to bluescreen, it reboots. I get to see a > flicker of bluescreen, maybe 1second. then it reboots
Guest John Kristiansen Posted September 28, 2007 Posted September 28, 2007 Re: Bluescreen when installing Gerry Thanks for the tip. i did what you said. But now I don't even get a bluescreen anymore. it just restarts when installing some games. Other games get installed, no problem, but it restarts on some. i can't understand what's wrong. any idea? Thanks again. "Gerry" wrote: > John > > Disable automatic restart on system failure. This should help by > allowing time to write down the STOP code properly. Right click on > the My Computer icon on the Desktop and select Properties, Advanced, > Start-Up and Recovery, System Failure and uncheck box before > Automatically Restart. > > Do not re-enable automatic restart on system failure even after you have > solved the problem as it's better disabled. Check for variants of the > Stop Error message. > > An alternative is to keep pressing the F8 key during Start-Up and select > option - Disable automatic restart on system failure. > > If you are using a wireless keyboard and the F8 key does not work > substitute a wired keyboard and mouse for this exercise only. > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > John Kristiansen wrote: > > "Ron Martell" wrote: > > > >> John Kristiansen <John Kristiansen@discussions.microsoft.com> wrote: > >> > >>> When installing games my computer goes to bluescreen when it comes > >>> about half way trough the installation. I wonder what the cause of > >>> this may be, considering this is a gaming computer and i never had > >>> the problem before. > >> > >> Is it just a blank blue screen or is there some information on it > >> that might help to diagnose the problem? > >> > >> Without any specific details about the actual problem it is > >> impossible to do much to help you. > >> > >> See http://www.dts-l.org/goodpost.htm > >> > >> Good luck > >> > >> Ron Martell Duncan B.C. Canada > >> -- > >> Microsoft MVP (1997 - 2008) > >> On-Line Help Computer Service > >> http://onlinehelp.bc.ca > >> > >> "Anyone who thinks that they are too small to make a difference > >> has never been in bed with a mosquito." > >> > > > > > > Well, i don't really have a chance to see what it says, because the > > same instant iit goes to bluescreen, it reboots. I get to see a > > flicker of bluescreen, maybe 1second. then it reboots > > >
Guest Gerry Posted September 28, 2007 Posted September 28, 2007 Re: Bluescreen when installing John Have you looked in Event Viewer? Please post copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the last boot. No Information Reports or Duplicates please. Indicate which also appear in a previous boot. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > Gerry > > Thanks for the tip. i did what you said. But now I don't even get a > bluescreen anymore. it just restarts when installing some games. > Other games get installed, no problem, but it restarts on some. i > can't understand what's wrong. any idea? > Thanks again. > > "Gerry" wrote: > >> John >> >> Disable automatic restart on system failure. This should help by >> allowing time to write down the STOP code properly. Right click on >> the My Computer icon on the Desktop and select Properties, Advanced, >> Start-Up and Recovery, System Failure and uncheck box before >> Automatically Restart. >> >> Do not re-enable automatic restart on system failure even after you >> have solved the problem as it's better disabled. Check for variants >> of the Stop Error message. >> >> An alternative is to keep pressing the F8 key during Start-Up and >> select option - Disable automatic restart on system failure. >> >> If you are using a wireless keyboard and the F8 key does not work >> substitute a wired keyboard and mouse for this exercise only. >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> John Kristiansen wrote: >>> "Ron Martell" wrote: >>> >>>> John Kristiansen <John Kristiansen@discussions.microsoft.com> >>>> wrote: >>>> >>>>> When installing games my computer goes to bluescreen when it comes >>>>> about half way trough the installation. I wonder what the cause of >>>>> this may be, considering this is a gaming computer and i never had >>>>> the problem before. >>>> >>>> Is it just a blank blue screen or is there some information on it >>>> that might help to diagnose the problem? >>>> >>>> Without any specific details about the actual problem it is >>>> impossible to do much to help you. >>>> >>>> See http://www.dts-l.org/goodpost.htm >>>> >>>> Good luck >>>> >>>> Ron Martell Duncan B.C. Canada >>>> -- >>>> Microsoft MVP (1997 - 2008) >>>> On-Line Help Computer Service >>>> http://onlinehelp.bc.ca >>>> >>>> "Anyone who thinks that they are too small to make a difference >>>> has never been in bed with a mosquito." >>>> >>> >>> >>> Well, i don't really have a chance to see what it says, because the >>> same instant iit goes to bluescreen, it reboots. I get to see a >>> flicker of bluescreen, maybe 1second. then it reboots
Guest John Kristiansen Posted September 28, 2007 Posted September 28, 2007 Re: Bluescreen when installing Gerry Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 28.09.2007 Time: 16:52:25 User: N/A Computer: DAWA Description: Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, parameter3 b2000000, parameter4 00070f0f. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30 39 0000009 0020: 63 20 20 50 61 72 61 6d c Param 0028: 65 74 65 72 73 20 30 30 eters 00 0030: 30 30 30 30 30 34 2c 20 000004, 0038: 38 30 35 34 64 35 66 30 8054d5f0 0040: 2c 20 62 32 30 30 30 30 , b20000 0048: 30 30 2c 20 30 30 30 37 00, 0007 0050: 30 66 30 66 0f0f here is the info from the event viewer. hope it helps. thanks again. "Gerry" wrote: > John > > Have you looked in Event Viewer? > > Please post copies of all Error and Warning Reports appearing in > the System and Application logs in Event Viewer for the last boot. No > Information Reports or Duplicates please. Indicate which also appear in > a previous boot. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > > Part of the Description of the error will include a link, which you > should double click for further information. You can copy using copy > and paste. Often the link will, however, say there is no further > information. > http://go.microsoft.com/fw.link/events.asp > (Please note the hyperlink above is for illustration purposes only) > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > > -- > > > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > John Kristiansen wrote: > > Gerry > > > > Thanks for the tip. i did what you said. But now I don't even get a > > bluescreen anymore. it just restarts when installing some games. > > Other games get installed, no problem, but it restarts on some. i > > can't understand what's wrong. any idea? > > Thanks again. > > > > "Gerry" wrote: > > > >> John > >> > >> Disable automatic restart on system failure. This should help by > >> allowing time to write down the STOP code properly. Right click on > >> the My Computer icon on the Desktop and select Properties, Advanced, > >> Start-Up and Recovery, System Failure and uncheck box before > >> Automatically Restart. > >> > >> Do not re-enable automatic restart on system failure even after you > >> have solved the problem as it's better disabled. Check for variants > >> of the Stop Error message. > >> > >> An alternative is to keep pressing the F8 key during Start-Up and > >> select option - Disable automatic restart on system failure. > >> > >> If you are using a wireless keyboard and the F8 key does not work > >> substitute a wired keyboard and mouse for this exercise only. > >> > >> -- > >> > >> > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> John Kristiansen wrote: > >>> "Ron Martell" wrote: > >>> > >>>> John Kristiansen <John Kristiansen@discussions.microsoft.com> > >>>> wrote: > >>>> > >>>>> When installing games my computer goes to bluescreen when it comes > >>>>> about half way trough the installation. I wonder what the cause of > >>>>> this may be, considering this is a gaming computer and i never had > >>>>> the problem before. > >>>> > >>>> Is it just a blank blue screen or is there some information on it > >>>> that might help to diagnose the problem? > >>>> > >>>> Without any specific details about the actual problem it is > >>>> impossible to do much to help you. > >>>> > >>>> See http://www.dts-l.org/goodpost.htm > >>>> > >>>> Good luck > >>>> > >>>> Ron Martell Duncan B.C. Canada > >>>> -- > >>>> Microsoft MVP (1997 - 2008) > >>>> On-Line Help Computer Service > >>>> http://onlinehelp.bc.ca > >>>> > >>>> "Anyone who thinks that they are too small to make a difference > >>>> has never been in bed with a mosquito." > >>>> > >>> > >>> > >>> Well, i don't really have a chance to see what it says, because the > >>> same instant iit goes to bluescreen, it reboots. I get to see a > >>> flicker of bluescreen, maybe 1second. then it reboots > > >
Guest Gerry Posted September 28, 2007 Posted September 28, 2007 Re: Bluescreen when installing John http://msdn2.microsoft.com/en-us/library/ms795775.aspx http://aumha.org/a/stop.htm You need to check for faulty hardware. Removing dust bunnies inside the computer casing with an Air Dduster may be the place to start. Check the fans are working.. You might test your RAM memory http://www.memtest.org/ http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot Try running HD Tune(freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Also do a full surface scan with HD Tune. Less easy at home is checking the power supply unit because you need to swap the existing unit for another. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > Gerry > > Event Type: Error > Event Source: System Error > Event Category: (102) > Event ID: 1003 > Date: 28.09.2007 > Time: 16:52:25 > User: N/A > Computer: DAWA > Description: > Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, > parameter3 b2000000, parameter4 00070f0f. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 53 79 73 74 65 6d 20 45 System E > 0008: 72 72 6f 72 20 20 45 72 rror Er > 0010: 72 6f 72 20 63 6f 64 65 ror code > 0018: 20 30 30 30 30 30 30 39 0000009 > 0020: 63 20 20 50 61 72 61 6d c Param > 0028: 65 74 65 72 73 20 30 30 eters 00 > 0030: 30 30 30 30 30 34 2c 20 000004, > 0038: 38 30 35 34 64 35 66 30 8054d5f0 > 0040: 2c 20 62 32 30 30 30 30 , b20000 > 0048: 30 30 2c 20 30 30 30 37 00, 0007 > 0050: 30 66 30 66 0f0f > > here is the info from the event viewer. hope it helps. > thanks again. > > "Gerry" wrote: > >> John >> >> Have you looked in Event Viewer? >> >> Please post copies of all Error and Warning Reports appearing in >> the System and Application logs in Event Viewer for the last boot. No >> Information Reports or Duplicates please. Indicate which also appear >> in a previous boot. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the meaning >> of the error, information regarding Event ID, Source and Description >> are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/kb/308427/en-us >> >> Part of the Description of the error will include a link, which you >> should double click for further information. You can copy using copy >> and paste. Often the link will, however, say there is no further >> information. >> http://go.microsoft.com/fw.link/events.asp >> (Please note the hyperlink above is for illustration purposes only) >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and close >> Event Viewer.Now start your message (email) and do a paste into the >> body of the message. Make sure this is the first paste after exiting >> from Event Viewer. >> >> >> -- >> >> >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> John Kristiansen wrote: >>> Gerry >>> >>> Thanks for the tip. i did what you said. But now I don't even get a >>> bluescreen anymore. it just restarts when installing some games. >>> Other games get installed, no problem, but it restarts on some. i >>> can't understand what's wrong. any idea? >>> Thanks again. >>> >>> "Gerry" wrote: >>> >>>> John >>>> >>>> Disable automatic restart on system failure. This should help by >>>> allowing time to write down the STOP code properly. Right click on >>>> the My Computer icon on the Desktop and select Properties, >>>> Advanced, Start-Up and Recovery, System Failure and uncheck box >>>> before Automatically Restart. >>>> >>>> Do not re-enable automatic restart on system failure even after you >>>> have solved the problem as it's better disabled. Check for variants >>>> of the Stop Error message. >>>> >>>> An alternative is to keep pressing the F8 key during Start-Up and >>>> select option - Disable automatic restart on system failure. >>>> >>>> If you are using a wireless keyboard and the F8 key does not work >>>> substitute a wired keyboard and mouse for this exercise only. >>>> >>>> -- >>>> >>>> >>>> >>>> Hope this helps. >>>> >>>> Gerry >>>> ~~~~ >>>> FCA >>>> Stourport, England >>>> Enquire, plan and execute >>>> ~~~~~~~~~~~~~~~~~~~ >>>> >>>> John Kristiansen wrote: >>>>> "Ron Martell" wrote: >>>>> >>>>>> John Kristiansen <John Kristiansen@discussions.microsoft.com> >>>>>> wrote: >>>>>> >>>>>>> When installing games my computer goes to bluescreen when it >>>>>>> comes about half way trough the installation. I wonder what the >>>>>>> cause of this may be, considering this is a gaming computer and >>>>>>> i never had the problem before. >>>>>> >>>>>> Is it just a blank blue screen or is there some information on it >>>>>> that might help to diagnose the problem? >>>>>> >>>>>> Without any specific details about the actual problem it is >>>>>> impossible to do much to help you. >>>>>> >>>>>> See http://www.dts-l.org/goodpost.htm >>>>>> >>>>>> Good luck >>>>>> >>>>>> Ron Martell Duncan B.C. Canada >>>>>> -- >>>>>> Microsoft MVP (1997 - 2008) >>>>>> On-Line Help Computer Service >>>>>> http://onlinehelp.bc.ca >>>>>> >>>>>> "Anyone who thinks that they are too small to make a difference >>>>>> has never been in bed with a mosquito." >>>>>> >>>>> >>>>> >>>>> Well, i don't really have a chance to see what it says, because >>>>> the same instant iit goes to bluescreen, it reboots. I get to see >>>>> a flicker of bluescreen, maybe 1second. then it reboots
Guest Gerry Posted September 28, 2007 Posted September 28, 2007 Re: Bluescreen when installing John http://msdn2.microsoft.com/en-us/library/ms795775.aspx http://aumha.org/a/stop.htm You need to check for faulty hardware. Removing dust bunnies inside the computer casing with an Air Dduster may be the place to start. Check the fans are working.. You might test your RAM memory http://www.memtest.org/ http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot Try running HD Tune(freeware). Download and run it and see what it turns up. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Also do a full surface scan with HD Tune. Less easy at home is checking the power supply unit because you need to swap the existing unit for another. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > Gerry > > Event Type: Error > Event Source: System Error > Event Category: (102) > Event ID: 1003 > Date: 28.09.2007 > Time: 16:52:25 > User: N/A > Computer: DAWA > Description: > Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, > parameter3 b2000000, parameter4 00070f0f. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 53 79 73 74 65 6d 20 45 System E > 0008: 72 72 6f 72 20 20 45 72 rror Er > 0010: 72 6f 72 20 63 6f 64 65 ror code > 0018: 20 30 30 30 30 30 30 39 0000009 > 0020: 63 20 20 50 61 72 61 6d c Param > 0028: 65 74 65 72 73 20 30 30 eters 00 > 0030: 30 30 30 30 30 34 2c 20 000004, > 0038: 38 30 35 34 64 35 66 30 8054d5f0 > 0040: 2c 20 62 32 30 30 30 30 , b20000 > 0048: 30 30 2c 20 30 30 30 37 00, 0007 > 0050: 30 66 30 66 0f0f > > here is the info from the event viewer. hope it helps. > thanks again. >
Guest John Kristiansen Posted September 29, 2007 Posted September 29, 2007 Re: Bluescreen when installing Gerry Did what u said, checked for dust bunnies and tried to find info on the sites u mentioned. Also used HD Tune. here's the HD Tune info: HD Tune: WDC WD2000JD-55HBB0 Health ID Current Worst ThresholdData Status (01) Raw Read Error Rate 200 200 51 0 Ok (03) Spin Up Time 126 126 21 6225 Ok (04) Start/Stop Count 100 100 40 964 Ok (05) Reallocated Sector Count 200 200 140 0 Ok (07) Seek Error Rate 100 253 51 0 Ok (09) Power On Hours Count 87 87 0 9899 Ok (0A) Spin Retry Count 100 100 51 0 Ok (0B) Calibration Retry Count 100 100 51 0 Ok (0C) Power Cycle Count 100 100 0 938 Ok (C2) Temperature 110 99 0 40 Ok (C4) Reallocated Event Count 200 200 0 0 Ok (C5) Current Pending Sector 200 200 0 0 Ok (C6) Offline Uncorrectable 200 200 0 0 Ok (C7) Ultra DMA CRC Error Count 200 253 0 2 Ok (C8) Write Error Rate 200 200 51 0 Ok Power On Time : 9899 Health Status : Ok all fans are workign fine, i cleaned all teh dust out of the computer and i ran HDTune. I don't have another power suply to test with, so couldn't do that. any other tips? thanks for all help. "Gerry" wrote: > John > > http://msdn2.microsoft.com/en-us/library/ms795775.aspx > http://aumha.org/a/stop.htm > You need to check for faulty hardware. > > Removing dust bunnies inside the computer casing with an Air Dduster may > be the place to start. Check the fans are working.. > > You might test your RAM memory > http://www.memtest.org/ > > http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot > > Try running HD Tune(freeware). > > Download and run it and see what it turns up. > http://www.hdtune.com/ > > Select the Info tabs and place the cursor on the drive under Drive > letter and then double click the two page icon ( copy to Clipboard ) > and copy into a further message. > > Select the Health tab and then double click the two page icon ( copy > to Clipboard ) and copy into a further message. Also do a full surface > scan with HD Tune. > > Less easy at home is checking the power supply unit because you need to > swap the existing unit for another. > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > John Kristiansen wrote: > > Gerry > > > > Event Type: Error > > Event Source: System Error > > Event Category: (102) > > Event ID: 1003 > > Date: 28.09.2007 > > Time: 16:52:25 > > User: N/A > > Computer: DAWA > > Description: > > Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, > > parameter3 b2000000, parameter4 00070f0f. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 53 79 73 74 65 6d 20 45 System E > > 0008: 72 72 6f 72 20 20 45 72 rror Er > > 0010: 72 6f 72 20 63 6f 64 65 ror code > > 0018: 20 30 30 30 30 30 30 39 0000009 > > 0020: 63 20 20 50 61 72 61 6d c Param > > 0028: 65 74 65 72 73 20 30 30 eters 00 > > 0030: 30 30 30 30 30 34 2c 20 000004, > > 0038: 38 30 35 34 64 35 66 30 8054d5f0 > > 0040: 2c 20 62 32 30 30 30 30 , b20000 > > 0048: 30 30 2c 20 30 30 30 37 00, 0007 > > 0050: 30 66 30 66 0f0f > > > > here is the info from the event viewer. hope it helps. > > thanks again. > > > > >
Guest Gerry Posted September 29, 2007 Posted September 29, 2007 Re: Bluescreen when installing John You might test your RAM memory http://www.memtest.org/ Also do a full surface scan with HD Tune. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ John Kristiansen wrote: > Gerry > > Did what u said, checked for dust bunnies and tried to find info on > the sites u mentioned. Also used HD Tune. > > here's the HD Tune info: > HD Tune: WDC WD2000JD-55HBB0 Health > > ID Current Worst ThresholdData > Status (01) Raw Read Error Rate 200 200 51 0 > Ok (03) Spin Up Time 126 126 21 6225 > Ok (04) Start/Stop Count 100 100 40 964 > Ok (05) Reallocated Sector Count 200 200 140 0 > Ok (07) Seek Error Rate 100 253 51 0 > Ok (09) Power On Hours Count 87 87 0 9899 > Ok (0A) Spin Retry Count 100 100 51 0 > Ok (0B) Calibration Retry Count 100 100 51 0 > Ok (0C) Power Cycle Count 100 100 0 938 > Ok (C2) Temperature 110 99 0 40 > Ok (C4) Reallocated Event Count 200 200 0 0 > Ok (C5) Current Pending Sector 200 200 0 0 > Ok (C6) Offline Uncorrectable 200 200 0 0 > Ok (C7) Ultra DMA CRC Error Count 200 253 0 2 > Ok (C8) Write Error Rate 200 200 51 0 > Ok > > Power On Time : 9899 > Health Status : Ok > > all fans are workign fine, i cleaned all teh dust out of the computer > and i ran HDTune. I don't have another power suply to test with, so > couldn't do that. any other tips? thanks for all help. > > "Gerry" wrote: > >> John >> >> http://msdn2.microsoft.com/en-us/library/ms795775.aspx >> http://aumha.org/a/stop.htm >> You need to check for faulty hardware. >> >> Removing dust bunnies inside the computer casing with an Air Dduster >> may be the place to start. Check the fans are working.. >> >> You might test your RAM memory >> http://www.memtest.org/ >> >> http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot >> >> Try running HD Tune(freeware). >> >> Download and run it and see what it turns up. >> http://www.hdtune.com/ >> >> Select the Info tabs and place the cursor on the drive under Drive >> letter and then double click the two page icon ( copy to Clipboard ) >> and copy into a further message. >> >> Select the Health tab and then double click the two page icon ( copy >> to Clipboard ) and copy into a further message. Also do a full >> surface scan with HD Tune. >> >> Less easy at home is checking the power supply unit because you need >> to swap the existing unit for another. >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> John Kristiansen wrote: >>> Gerry >>> >>> Event Type: Error >>> Event Source: System Error >>> Event Category: (102) >>> Event ID: 1003 >>> Date: 28.09.2007 >>> Time: 16:52:25 >>> User: N/A >>> Computer: DAWA >>> Description: >>> Error code 0000009c, parameter1 00000004, parameter2 8054d5f0, >>> parameter3 b2000000, parameter4 00070f0f. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 53 79 73 74 65 6d 20 45 System E >>> 0008: 72 72 6f 72 20 20 45 72 rror Er >>> 0010: 72 6f 72 20 63 6f 64 65 ror code >>> 0018: 20 30 30 30 30 30 30 39 0000009 >>> 0020: 63 20 20 50 61 72 61 6d c Param >>> 0028: 65 74 65 72 73 20 30 30 eters 00 >>> 0030: 30 30 30 30 30 34 2c 20 000004, >>> 0038: 38 30 35 34 64 35 66 30 8054d5f0 >>> 0040: 2c 20 62 32 30 30 30 30 , b20000 >>> 0048: 30 30 2c 20 30 30 30 37 00, 0007 >>> 0050: 30 66 30 66 0f0f >>> >>> here is the info from the event viewer. hope it helps. >>> thanks again.
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