Guest Alberto Posted September 26, 2007 Posted September 26, 2007 I am trying to resurrect an old computer - AMD K6 3D with 512 Mb using XP Pro SP2. The computer has a 3COM 3C509b Ethernet card in it. When I first start the computer there is no internet or network connectivity. I check the device list and there is a yellow exclamation mark, so I uninstall the device, then run New Hardware Wizard and it connects and works. Any idea why it won't connect upon startup? The POST shows that the BIOS sees the card but XP does not. I have tried to get the latest drivers from 3COM, but their site says that SP2 should include the latest drivers for this NIC.
Guest John Posted September 27, 2007 Posted September 27, 2007 RE: XP SP2 doesn't recognize my Ethernet card Apart from the fact that XP sucks royally, the drivers have to be signed by Microsuck-- err, Microsoft before I consider them as reliable. Anything unsigned can be misleading. Have you checked that the port where you place the Ethernet card is not faulty? -- The light at the end of the tunnel, is the sign of success. "Alberto" wrote: > I am trying to resurrect an old computer - AMD K6 3D with 512 Mb using XP Pro > SP2. The computer has a 3COM 3C509b Ethernet card in it. When I first start > the computer there is no internet or network connectivity. I check the device > list and there is a yellow exclamation mark, so I uninstall the device, then > run New Hardware Wizard and it connects and works. > Any idea why it won't connect upon startup? The POST shows that the BIOS > sees the card but XP does not. I have tried to get the latest drivers from > 3COM, but their site says that SP2 should include the latest drivers for this > NIC.
Guest Malke Posted September 27, 2007 Posted September 27, 2007 Re: XP SP2 doesn't recognize my Ethernet card Alberto wrote: > I am trying to resurrect an old computer - AMD K6 3D with 512 Mb using XP Pro > SP2. The computer has a 3COM 3C509b Ethernet card in it. When I first start > the computer there is no internet or network connectivity. I check the device > list and there is a yellow exclamation mark, so I uninstall the device, then > run New Hardware Wizard and it connects and works. > Any idea why it won't connect upon startup? The POST shows that the BIOS > sees the card but XP does not. I have tried to get the latest drivers from > 3COM, but their site says that SP2 should include the latest drivers for this > NIC. XP does contain drivers for that 3COM and usually that card is very easy to install. Because this is an older computer, there is a strong possibility that the card is failing. Simply replace it with a new one. You can buy an ethernet card for under $15 USD so there is no reason to be messing about with this one. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Alberto Posted September 27, 2007 Posted September 27, 2007 Re: XP SP2 doesn't recognize my Ethernet card For both suggestions, card or port: why does it work fine after I uninstall and then run the hardware wizard? I would expect it to fail at that point as well. It's not the cost of the card, it's wondering if there is another underlying problem that won't be solved by buying/installing another card. "Malke" wrote: > Alberto wrote: > > I am trying to resurrect an old computer - AMD K6 3D with 512 Mb using XP Pro > > SP2. The computer has a 3COM 3C509b Ethernet card in it. When I first start > > the computer there is no internet or network connectivity. I check the device > > list and there is a yellow exclamation mark, so I uninstall the device, then > > run New Hardware Wizard and it connects and works. > > Any idea why it won't connect upon startup? The POST shows that the BIOS > > sees the card but XP does not. I have tried to get the latest drivers from > > 3COM, but their site says that SP2 should include the latest drivers for this > > NIC. > > XP does contain drivers for that 3COM and usually that card is very easy > to install. Because this is an older computer, there is a strong > possibility that the card is failing. Simply replace it with a new one. > You can buy an ethernet card for under $15 USD so there is no reason to > be messing about with this one. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
Guest Malke Posted September 27, 2007 Posted September 27, 2007 Re: XP SP2 doesn't recognize my Ethernet card Alberto wrote: > For both suggestions, card or port: why does it work fine after I uninstall > and then run the hardware wizard? I would expect it to fail at that point as > well. It's not the cost of the card, it's wondering if there is another > underlying problem that won't be solved by buying/installing another card. I can't be sure of course, but it is not uncommon for failing hardware to work temporarily after you install drivers but fail when you restart. I've mostly seen this with video cards but certainly it could happen with a NIC. Since I can't see the machine in question, there is no way for me to guess what is really happening on it. Because I do tech support/computer repair for a living, time is money and that's why I suggested swapping out the card. Also if the new card works and you don't experience the problem again, then the probability that the first card was failing is very high. So it's a cheap and quick troubleshooting step. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest Alberto Posted September 30, 2007 Posted September 30, 2007 Re: XP SP2 doesn't recognize my Ethernet card OK - a new Netgear card seems to do the trick. Inexpensive and effective. Thanks to all! "Malke" wrote: > Alberto wrote: > > For both suggestions, card or port: why does it work fine after I uninstall > > and then run the hardware wizard? I would expect it to fail at that point as > > well. It's not the cost of the card, it's wondering if there is another > > underlying problem that won't be solved by buying/installing another card. > > I can't be sure of course, but it is not uncommon for failing hardware > to work temporarily after you install drivers but fail when you restart. > I've mostly seen this with video cards but certainly it could happen > with a NIC. > > Since I can't see the machine in question, there is no way for me to > guess what is really happening on it. Because I do tech support/computer > repair for a living, time is money and that's why I suggested swapping > out the card. Also if the new card works and you don't experience the > problem again, then the probability that the first card was failing is > very high. So it's a cheap and quick troubleshooting step. > > > Malke > -- > Elephant Boy Computers > http://www.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User >
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