Guest tkbirdie Posted September 27, 2007 Posted September 27, 2007 I am having trouble accessing some programs on my computer. I keep getting the following error message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". I do not know what it means or how to fix it. Any help would be appreciated. My computer was infected with viruses, but that has now been sorted out. I did a repair of Windows XP Home and have been having the problems since.
Guest Malke Posted September 27, 2007 Posted September 27, 2007 Re: Error Message - Unsure What It Means tkbirdie wrote: > I am having trouble accessing some programs on my computer. I keep > getting the following error message "Windows cannot access the > specified device, path or file. You may not have the appropriate > permissions to access the item". I do not know what it means or how > to fix it. Any help would be appreciated. My computer was infected > with viruses, but that has now been sorted out. I did a repair of > Windows XP Home and have been having the problems since. > We don't have a lot of details from you about the viruses you had, but it sounds as though the viruses damaged your operating system. If a Repair Install didn't fix things, back up your data and do a Clean Install. Do not connect to the Internet until you have Service Pack 2 installed and the Firewall on. Then do your Windows Updates and install a good antivirus such as NOD32, Kaspersky, or Avast. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What you will need on-hand Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
Guest tkbirdie Posted September 27, 2007 Posted September 27, 2007 Re: Error Message - Unsure What It Means On Sep 27, 4:37 pm, Malke <notrea...@invalid.invalid> wrote: > tkbirdie wrote: > > I am having trouble accessing some programs on my computer. I keep > > getting the following error message "Windows cannot access the > > specified device, path or file. You may not have the appropriate > > permissions to access the item". I do not know what it means or how > > to fix it. Any help would be appreciated. My computer was infected > > with viruses, but that has now been sorted out. I did a repair of > > Windows XP Home and have been having the problems since. > > We don't have a lot of details from you about the viruses you had, but > it sounds as though the viruses damaged your operating system. If a > Repair Install didn't fix things, back up your data and do a Clean > Install. Do not connect to the Internet until you have Service Pack 2 > installed and the Firewall on. Then do your Windows Updates and install > a good antivirus such as NOD32, Kaspersky, or Avast. > > http://michaelstevenstech.com/cleanxpinstall.html- Clean Install How-Tohttp://www.elephantboycomputers.com/page2.html#Reinstalling_Windows- > What you will need on-hand > > Malke > -- > Elephant Boy Computerswww.elephantboycomputers.com > "Don't Panic!" > MS-MVP Windows - Shell/User I had trojans, adware, malware, spyware. I was getting the same error message with msconfig. Msconfig returned to normal after the repair. When I tried to open a program, I got that message.
Guest Malke Posted September 27, 2007 Posted September 27, 2007 Re: Error Message - Unsure What It Means tkbirdie wrote: > I had trojans, adware, malware, spyware. I was getting the same error > message with msconfig. Msconfig returned to normal after the repair. > When I tried to open a program, I got that message. > That still doesn't tell me much except that doing a clean install is probably the best solution at this point. Malke -- Elephant Boy Computers http://www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User
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