Guest UKUser007 Posted September 27, 2007 Posted September 27, 2007 I only noticed this the other day when I decided to do a disk check. It won't complete the check and hangs on:- CHKDSK is verifying indexes (stage 2 of 3) and stays at 0 percent. I've done all scans for any nasties and everything is clear so I am not sure how to sort this out. Please could you tell me what to do to fix this problem please? Many thanks in advance UKuser007
Guest db ´¯`·.. > Posted September 27, 2007 Posted September 27, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) you can run chkdsk at the file system prompt via the recovery console with your windows cd. -- db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸. ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º> .. "UKUser007" <UKUser007@discussions.microsoft.com> wrote in message news:C2293A91-E6A5-48FC-8C51-26805F1A209C@microsoft.com... >I only noticed this the other day when I decided to do a disk check. > > It won't complete the check and hangs on:- > > CHKDSK is verifying indexes (stage 2 of 3) > > and stays at 0 percent. > > I've done all scans for any nasties and everything is clear so I am not sure > how to sort this out. > > Please could you tell me what to do to fix this problem please? > > Many thanks in advance > > UKuser007
Guest Kayman Posted September 27, 2007 Posted September 27, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) On Thu, 27 Sep 2007 13:29:28 -0700, UKUser007 wrote: > I only noticed this the other day when I decided to do a disk check. > It won't complete the check and hangs on:- > CHKDSK is verifying indexes (stage 2 of 3) > and stays at 0 percent. > I've done all scans for any nasties and everything is clear so I am not sure > how to sort this out. > Please could you tell me what to do to fix this problem please? Are you running Kaspersky AV by any chance?
Guest UKUser007 Posted September 28, 2007 Posted September 28, 2007 RE: CHKDSK is hanging on stage 2 of 3 (verifying indexes) Db ~ I have all the disks for XP but I don't know how to do what you suggest. Kayman ~ YES I do have Kapersky Internet Security (7.0.0.125). I haven't had KIS that long, only a few months, as it was recommended by a friend who said it was better than McAfee which I had previously, which missed aa couple of viruses. I'm sure that after installing KIS I have done a disk check since and it worked because I do try and run them periodically and do a disk defrag too. Do I need to do anything to the settings on KIS to ensure that the disk check will work? Any advice is gratefully received and I appreciate you taking the time out to help.
Guest db ´¯`·.. > Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) here are the instructions: http://support.microsoft.com/kb/307654 in addition to chkdsk you can type help as well. here is some fyi: http://support.microsoft.com/kb/314058 -- db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸. ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º> .. "UKUser007" <UKUser007@discussions.microsoft.com> wrote in message news:57D0E8D6-1F8E-4D5D-A9BE-43E9C70AF584@microsoft.com... > Db ~ > > I have all the disks for XP but I don't know how to do what you suggest. > > Kayman ~ > > YES I do have Kapersky Internet Security (7.0.0.125). > > I haven't had KIS that long, only a few months, as it was recommended by a > friend who said it was better than McAfee which I had previously, which > missed aa couple of viruses. I'm sure that after installing KIS I have done > a disk check since and it worked because I do try and run them periodically > and do a disk defrag too. > > Do I need to do anything to the settings on KIS to ensure that the disk > check will work? > > Any advice is gratefully received and I appreciate you taking the time out > to help. > > > > >
Guest UKUser007 Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) Thank you db, I've printed this off and will read through it all tomorrow. I'm hoping it is a Kapersky problem so will wait and see if that is so before tinkering. Thank you
Guest Daave Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) UKUser007 wrote: > YES I do have Kapersky Internet Security (7.0.0.125). > > I haven't had KIS that long, only a few months, as it was recommended > by a friend who said it was better than McAfee which I had > previously, which missed aa couple of viruses. I'm sure that after > installing KIS I have done a disk check since and it worked because I > do try and run them periodically and do a disk defrag too. > > Do I need to do anything to the settings on KIS to ensure that the > disk check will work? > > Any advice is gratefully received and I appreciate you taking the > time out to help. See: http://support.kaspersky.com/kav7/error?qid=208279501 and http://forum.kaspersky.com/index.php?showtopic=14995&st=420&p=418270entry418270
Guest db ´¯`·.. > Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) you're welcome. -- db ·´¯`·.¸. , . .·´¯`·..><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>¸. ><)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º> .. "UKUser007" <UKUser007@discussions.microsoft.com> wrote in message news:F58DCC2E-4C3D-487C-B4C3-701649A43989@microsoft.com... > Thank you db, I've printed this off and will read through it all tomorrow. > > I'm hoping it is a Kapersky problem so will wait and see if that is so > before tinkering. > > Thank you
Guest UKUser007 Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) Thank you Daave. I don't know where to start now ... I got the top link just now by email from KIS but I'm not sure I should be fiddling in things I don't really understand. I'm wondering now if putting KIS on my computer was a good thing as it seems they expect you to be more technically minded than the average computer user, and I'm not stupid but this is like double dutch to me. I've read it all quickly and it says "in order to resolve such problems Kaspersky Labs experts recommend launching the service CHKDSK with the /I switch from the command line." but doesn't tell me in simple or ordered steps how to achieve this.
Guest Daave Posted September 28, 2007 Posted September 28, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) UKUser007 wrote: > Thank you Daave. > > I don't know where to start now ... I got the top link just now by > email from KIS but I'm not sure I should be fiddling in things I > don't really understand. > > I'm wondering now if putting KIS on my computer was a good thing as > it seems they expect you to be more technically minded than the > average computer user, and I'm not stupid but this is like double > dutch to me. > > I've read it all quickly and it says "in order to resolve such > problems Kaspersky Labs experts recommend launching the service > CHKDSK with the /I switch from the command line." but doesn't tell me > in simple or ordered steps how to achieve this. Start | Run | chkdsk /i (there's a space before the slash) Then restart your PC. For a whole ton of information, see: "An explanation of the new /C and /I Switches that are available to use with Chkdsk.exe" http://support.microsoft.com/kb/314835/en-us
Guest UKUser007 Posted September 29, 2007 Posted September 29, 2007 Re: CHKDSK is hanging on stage 2 of 3 (verifying indexes) Thank you Daave very much, that explains it perfectly :) I would like to thank db and kayman as well, as the help I've received here has been brilliant and I haven't be made to feel silly for asking questions. Thank you.
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