Guest Adam Leinss Posted September 29, 2007 Posted September 29, 2007 I'm having issues with a 160GB SATA CMS Automatic Backup System we just purchased. The idea is to send this unit with a Dell D630 laptop to a remote sales person so they can backup their laptop. The software itself is very slick: just connect the drive to the laptop and it starts backing up. However, the rescue CD portion doesn't seem to work very hot. It appears to be based on a linux distribution. It drops you to a command prompt where you are suppose to type "image" and then it will figure out which is the source and target drives for the data transfer. The problem is that it only detects the external SATA drive in the USB enclosure, but not the SATA drive within the laptop itself. I placed a call to their tech support long distance, however, all I kept getting was "1 customer ahead of you in the queue", so I left a message. So much for their "365 days a year, 7 days a week, 24 hours a day" tech support! I booted into Bart PE's disc and I can see the internal laptop hard drive just fine. I copied over the files I deleted as a test, rebooted the laptop and I was off and running. Anyone have a solution (hopefully freeware) that I can build where I can boot the laptop from a CD and have it do a data transfer? I'm thinking UBCD4WIN, but it would need to handle scenarios where the disk has been replaced and has no partitions. Thanks, Adam
Guest Nightowl Posted September 29, 2007 Posted September 29, 2007 Re: CMS Backup Rescue CD? Adam Leinss <aleinss@hotmail.com> wrote on Sat, 29 Sep 2007: >Anyone have a solution (hopefully freeware) that I can build where I >can boot the laptop from a CD and have it do a data transfer? I'm >thinking UBCD4WIN, but it would need to handle scenarios where the disk >has been replaced and has no partitions. Hi Adam UBCD4Win includes in its Recovery section a program called SwissKnife which can create, format or delete partitions. I've never had to use that particular program :-) but sounds like it might be what you want? http://www.ubcd4win.com/contents.htm A detailed page about SwissKnife: http://www.compuapps.com/download/Swissknife/swissknife.htm -- Nightowl
Guest Arno Wagner Posted September 29, 2007 Posted September 29, 2007 Re: CMS Backup Rescue CD? In comp.sys.ibm.pc.hardware.storage Adam Leinss <aleinss@hotmail.com> wrote: > I'm having issues with a 160GB SATA CMS Automatic Backup System we just > purchased. The idea is to send this unit with a Dell D630 laptop to a > remote sales person so they can backup their laptop. The software > itself is very slick: just connect the drive to the laptop and it > starts backing up. > However, the rescue CD portion doesn't seem to work very hot. It > appears to be based on a linux distribution. It drops you to a command > prompt where you are suppose to type "image" and then it will figure > out which is the source and target drives for the data transfer. That is pretty bad. Even GNU partimage gives you a menu. > The > problem is that it only detects the external SATA drive in the USB > enclosure, but not the SATA drive within the laptop itself. My guess would be these jokers forgot to compile in all the SATA controller drivers or are using a pretty old kernel. > I placed a > call to their tech support long distance, however, all I kept getting > was "1 customer ahead of you in the queue", so I left a message. So > much for their "365 days a year, 7 days a week, 24 hours a day" tech > support! Seems you were ripped off. > I booted into Bart PE's disc and I can see the internal laptop hard > drive just fine. I copied over the files I deleted as a test, rebooted > the laptop and I was off and running. > Anyone have a solution (hopefully freeware) that I can build where I > can boot the laptop from a CD and have it do a data transfer? I'm > thinking UBCD4WIN, but it would need to handle scenarios where the > disk has been replaced and has no partitions. Hmm. If you are handy with scripting under Linux, you could just modify the bootscripts of Knoppix to do that. Sorry, but this is not quite so easy to automatize. Arno
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