Guest PULIDOC Posted September 30, 2007 Posted September 30, 2007 Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA but the VISTA user can not open the doc; does anyone know why? Can't figure this out on my end. Thanks for help.
Guest R. McCarty Posted September 30, 2007 Posted September 30, 2007 Re: WORD doc sent to user on VISTA but can't open What version of Word is used on each end ? If you are using 2007 and the saved file is a .docx format and your recipient is using any older version of Word they won't be able to access the document. Most applications support documents created in earlier versions of themselves. "PULIDOC" <PULIDOC@discussions.microsoft.com> wrote in message news:D64154B2-E3CA-4696-B44B-12DF264081BF@microsoft.com... > Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA > but > the VISTA user can not open the doc; does anyone know why? > Can't figure this out on my end. > > Thanks for help.
Guest Brian A. Posted October 1, 2007 Posted October 1, 2007 Re: WORD doc sent to user on VISTA but can't open "PULIDOC" <PULIDOC@discussions.microsoft.com> wrote in message news:D64154B2-E3CA-4696-B44B-12DF264081BF@microsoft.com... > Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA but > the VISTA user can not open the doc; does anyone know why? > Can't figure this out on my end. > > Thanks for help. Depending on the versions of Word used on each machine, you may need to install a converter/compatibility pack. This one will allow for 2007 Word, Excel and PowerPoint file formats to be opened, edited and saved when using Office XP or 2003. Please read the entire overview section just below the download section for important information before downloading installing. http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en Or have a look through the list here for one if the above does not apply. http://office.microsoft.com/en-us/downloads/results.aspx?qu=conversion&av=DCT000 -- Brian A. Sesko { MS MVP_Shell/User } Conflicts start where information lacks. http://basconotw.mvps.org/ Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm How to ask a question: http://support.microsoft.com/kb/555375
Guest NoConsequence Posted October 1, 2007 Posted October 1, 2007 Re: WORD doc sent to user on VISTA but can't open On Sun, 30 Sep 2007 16:33:00 -0700, PULIDOC <PULIDOC@discussions.microsoft.com> wrote: >Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA but >the VISTA user can not open the doc; does anyone know why? >Can't figure this out on my end. > >Thanks for help. Why ask HERE? WORD and VISTA have NOTHING to do with WinXP. Perhaps you should ask in a group that has something to do with your programs in question?
Guest dobey Posted October 1, 2007 Posted October 1, 2007 Re: WORD doc sent to user on VISTA but can't open "PULIDOC" <PULIDOC@discussions.microsoft.com> wrote in message news:D64154B2-E3CA-4696-B44B-12DF264081BF@microsoft.com... > Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA > but > the VISTA user can not open the doc; does anyone know why? > Can't figure this out on my end. > > Thanks for help. Can you be a bit clearer. Can he not open the attatchment from Outlook Express, or is he saving the document and his version of Word won't open it? Any messages from his end.
Guest Ken Blake, MVP Posted October 1, 2007 Posted October 1, 2007 Re: WORD doc sent to user on VISTA but can't open On Sun, 30 Sep 2007 16:33:00 -0700, PULIDOC <PULIDOC@discussions.microsoft.com> wrote: > Hi, I'm sending a WORD doc from Windows XP to a user using WORD on VISTA but > the VISTA user can not open the doc; does anyone know why? > Can't figure this out on my end. Please help us to help you. What does "can not open the doc" mean? What happens when he tries? If he gets an error message, please quote it verbatim. Any differences between Word and Vista are irrelevant, but differences between versions of Word may not be. What version of Word are you using? What version is he using? What is the extension (the characters after the dot) portion of the filename you are sending? For information on how to make a good newsgroup posting, read http://www.dts-l.org/goodpost.htm and http://www.catb.org/~esr/faqs/smart-questions.html -- Ken Blake, Microsoft MVP Windows - Shell/User Please Reply to the Newsgroup
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