Guest Puff Posted October 3, 2007 Posted October 3, 2007 Hi, I don't know if this is the right place for this question or not, but I have a problem with updating acrobat reader on an XP machine. When it tried to update, the previous version apparently was incompletely removed and the new version won't install - complains that the previous version needs to be uninstalled first, but it won't finish off the old version. How can I wipe out whatever's left of the old installation? I've even tried going back to a previous time when everything was working to do it and that fails also.
Guest Uncle Grumpy Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? On Oct 2, 7:34 pm, "Puff" <m...@here.com> wrote: > Hi, > I don't know if this is the right place for this question or not, It's not
Guest Shenan Stanley Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? Puff wrote: > I don't know if this is the right place for this question or not, > but I have a problem with updating acrobat reader on an XP machine. > When it tried to update, the previous version apparently was > incompletely removed and the new version won't install - complains > that the previous version needs to be uninstalled first, but it > won't finish off the old version. How can I wipe out whatever's > left of the old installation? I've even tried going back to a > previous time when everything was working to do it and that fails > also. You should search Adobe's FAQs for uninstalling products - but the gist is you will have to search the registry and delete the onvalid entries. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
Guest Daave Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? Shenan Stanley wrote: > Puff wrote: >> I don't know if this is the right place for this question or not, >> but I have a problem with updating acrobat reader on an XP machine. >> When it tried to update, the previous version apparently was >> incompletely removed and the new version won't install - complains >> that the previous version needs to be uninstalled first, but it >> won't finish off the old version. How can I wipe out whatever's >> left of the old installation? I've even tried going back to a >> previous time when everything was working to do it and that fails >> also. > > You should search Adobe's FAQs for uninstalling products - but the > gist is you will have to search the registry and delete the onvalid > entries. If Adobe doesn't have a means to uninstall the remnants properly, this would be one of the few times I would recommend using Jouni Vuorio's RegCleaner. Under the Software tab, look at both the Author and Software columns. Search for these entries: Adobe, Acrobat, and Reader. For those who don't trust registry cleaners, all you need to do is click on Advanced Information, which will give you the precise location of the registry keys. Jot it down, manually remove the entries via regedit, and you're good to go. Personally, I just manually delete them via RegCleaner. Never, never, never use in automated mode! Out of the box, the default mode is manual; just keep it that way. For those who have never tinkered with the registry, it's not for newbies. If you are careless, it's possible to ruin your system! To be on the safe side, either make an image of your hard drive or use Erunt to back up the registry properly.
Guest HeyBub Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? Puff wrote: > Hi, > I don't know if this is the right place for this question or not, but > I have a problem with updating acrobat reader on an XP machine. When > it tried to update, the previous version apparently was incompletely > removed and the new version won't install - complains that the > previous version needs to be uninstalled first, but it won't finish > off the old version. How can I wipe out whatever's left of the old > installation? I've even tried going back to a previous time when > everything was working to do it and that fails also. Try re-installing the previous version, then delete it. There are replacements for Acrobat Reader that are more civilized.
Guest Patrick Keenan Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? "Puff" <me@here.com> wrote in message news:O3XmDTVBIHA.3848@TK2MSFTNGP05.phx.gbl... > Hi, > I don't know if this is the right place for this question or not, but I > have > a problem with updating acrobat reader on an XP machine. When it tried to > update, the previous version apparently was incompletely removed and the > new > version won't install - complains that the previous version needs to be > uninstalled first, but it won't finish off the old version. How can I > wipe > out whatever's left of the old installation? I've even tried going back > to > a previous time when everything was working to do it and that fails also. If you can, re-install the *old* version and then immediately uninstall it. This often corrects failed uninstalls. HTH -pk
Guest Daave Posted October 3, 2007 Posted October 3, 2007 Re: get rid of adobe acrobat reader? "HeyBub" <heybub@gmail.com> wrote in message news:Ona8tJWBIHA.4836@TK2MSFTNGP06.phx.gbl... > Puff wrote: >> Hi, >> I don't know if this is the right place for this question or not, but >> I have a problem with updating acrobat reader on an XP machine. When >> it tried to update, the previous version apparently was incompletely >> removed and the new version won't install - complains that the >> previous version needs to be uninstalled first, but it won't finish >> off the old version. How can I wipe out whatever's left of the old >> installation? I've even tried going back to a previous time when >> everything was working to do it and that fails also. > > Try re-installing the previous version, then delete it. > > There are replacements for Acrobat Reader that are more civilized. Agreed: http://www.foxitsoftware.com/pdf/rd_intro.php
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