windows 10 Inaccessible_boot_device

[Guest DVDVDV_16]

Hello,

 

 

i was watching tv show on laptop and when i went to pause it nothing was responding, not my keyboard, not touchpad. I left it few minutes to see will something change and when it didn't I restarted laptop and than I was faced with problem i still can't solve.

 

 

Upon every restart i get Innacessible_boot_device error and option to restart or go to advanced settings. Nothing under advanced settings works, not repair, not safe mode, not troubleshooting etc. I think i have exhausted my options there because nothing works and I always get end message "there was problem while resetting your computer".

 

 

After calling technical support they told me it must be because I turned laptop off while there was update going on in background i wasn't aware of, and keyboard and touchpad wasn't working at that moment because it so happened their drivers were updating at that moment. So I broke update in process and now I can't do anything but endless cycle of failed restarts.

 

 

Does anyone know can I do anything to reboot it or put it back to factory settings or anything, it's two months old ASUS ROG GL753V and i don't mind losing files because everything is backed up.

 

 

Thank you in advance for answers!

 

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