windows 10 Headphones not working after Creators Update

[Guest chess123mate2]

After installing the Creators Update, my headphones no longer receive audio (though they were working fine right before the update). My laptop can play audio through its speakers, but when I plug in my headphones (into headphone jack), nothing comes through (the speakers stop transmitting audio until I unplug the headphones, as usual).

 

 

The headphones no longer appear in the Device Manager nor in the list of Playback Devices.

 

 

I have tried:

 

• Restarting the audio service
  
• Restarting my computer
  
• Installing more updates
  
• Running Windows troubleshooters (the "Playing Audio" one and also the "Hardware and Devices" one)
  
• sfc /scannow (it verified fine)
  
• Dism /Online /Cleanup-Image /RestoreHealth (it says it completed successfully, but the problem persists)
  
• Uninstalling audio drivers (one under "Sound, video and game controllers" ("High Definition Audio Device") and one under "Audio inputs and outputs" ("Speakers (High Definition Audio Device") -- there is also a "Microphone" under the Audio inputs/outputs, but nothing about headphones.) They always reappear within a couple seconds. I have also tried to update these drivers, but everything is apparently up-to-date.
  

 

 

https://blogs.technet.microsoft.com/mediaq/2015/07/30/windows-10-audio-troubleshooting-tips/ recommended including the Hardware Ids for the "High Definition Audio Device"; they are these:

 

HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C3581&REV_1001

HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C3581

 

 

A similar thread, https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/since-new-update-on-7917-headphones-do-not-work/39767366-2a34-4e54-a150-ae8233ad23d7 , suggested making a new account. I made a brand new local administrative account - the problem persists.

 

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