windows 10 Windows 10 Battery Drains immediately

[Guest DineshJangid]

Hi Team,

 

 

Can anyone help me? I've bought sufrace pro 3, It was working fine, Since some days I've been facing battery issue. I recharge battery full but once it comes to 65% my surface pro shuts down immediately without giving any notification. When I start then it says battery low. I'm not getting if the battery was 65% remaining how come immediately says battery low. It's pathetic now days.. I've tested there was no battery warning and surface is shutting down. I've reset the OS but now it's giving this horrible experience. Very sad

 

I've attached the battery report

 

Power Efficiency Diagnostics Report

Computer Name DESKTOP-KJN7A8H

Scan Time 2017-07-30T04:51:11Z

Scan Duration 60 seconds

System Manufacturer Microsoft Corporation

System Product Name Surface Pro 3

BIOS Date 04/26/2017

BIOS Version 3.11.2150

OS Build 14393

Platform Role PlatformRoleSlate

Plugged In false

Process Count 63

Thread Count 1071

Report GUID {1800a6a0-fc4d-4c58-b161-582d02b7d278}

Analysis Results Errors Warnings

USB Suspend:USB Device Rarely Entering Selective Suspend

This device intermittently entered the USB Selective Suspend state during the trace. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

Device Name USB Input Device

Host Controller ID PCI\VEN_8086&DEV_9C31

Host Controller Location PCI bus 0, device 20, function 0

Device ID USB\VID_045E&PID_07DD

Port Path 3

Time Suspended (%) 31

Platform Power Management Capabilities:Wireless access point does not support WMM Power Save

The wireless access point that the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in the Wireless Adapter Power Policy.

SSID dj1_pali

MAC Address 90:8d:78:10:1d:8f

Information

Platform Timer Resolution:Platform Timer Resolution

The default platform timer resolution is 15.6 ms (15625000 ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

Current Timer Resolution (100 ns units) 156251

Power Policy:Active Power Plan

The current power plan in use

Plan Name OEM Balanced

Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}

Power Policy:Power Plan Personality (On Battery)

The personality of the current power plan when the system is on battery power.

Personality Balanced

Power Policy:Video Quality (On Battery)

Enables Windows Media Player to optimise for quality or power savings when playing video.

Quality Mode Balance Video Quality and Power Savings

Power Policy:Power Plan Personality (Plugged In)

The personality of the current power plan when the system is plugged in.

Personality Balanced

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)

The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.

Power Policy:Video quality (Plugged In)

Enables Windows Media Player to optimise for quality or power savings when playing video.

Quality Mode Optimise for Video Quality

System Availability Requests:Analysis Success

Analysis was successful. No energy efficiency problems were found. No information was returned.

CPU Utilisation:Processor utilisation is low

The average processor utilisation during the trace was very low. The system will consume less power when the average processor utilisation is very low.

Average Utilisation (%) 1.72

Battery:Battery Information

Battery ID 1191059204SIMPLOX904849

Manufacturer SIMPLO

Serial Number 1191059204

Chemistry LION

Long Term 1

Sealed 0

Cycle Count 89

Design Capacity 42157

Last Full Charge 42583

Platform Power Management Capabilities:Supported Sleep States

Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.

S1 Sleep Supported false

S2 Sleep Supported false

S3 Sleep Supported false

S4 Sleep Supported true

Platform Power Management Capabilities:Connected Standby Support

Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.

Connected Standby Supported true

Platform Power Management Capabilities:Adaptive Display Brightness is supported.

This computer enables Windows to automatically control the brightness of the integrated display.

Platform Power Management Capabilities:Processor Power Management Capabilities

Effective processor power management enables the computer to automatically balance performance and energy consumption.

Group 0

Index 0

Idle State Count 11

Idle State Type Micro Power Engine Plug-in

Nominal Frequency (MHz) 2501

Maximum Performance Percentage 100

Lowest Performance Percentage 30

Lowest Throttle Percentage 3

Performance Controls Type ACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

Effective processor power management enables the computer to automatically balance performance and energy consumption.

Group 0

Index 1

Idle State Count 11

Idle State Type Micro Power Engine Plug-in

Nominal Frequency (MHz) 2501

Maximum Performance Percentage 100

Lowest Performance Percentage 30

Lowest Throttle Percentage 3

Performance Controls Type ACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

Effective processor power management enables the computer to automatically balance performance and energy consumption.

Group 0

Index 2

Idle State Count 11

Idle State Type Micro Power Engine Plug-in

Nominal Frequency (MHz) 2501

Maximum Performance Percentage 100

Lowest Performance Percentage 30

Lowest Throttle Percentage 3

Performance Controls Type ACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

Effective processor power management enables the computer to automatically balance performance and energy consumption.

Group 0

Index 3

Idle State Count 11

Idle State Type Micro Power Engine Plug-in

Nominal Frequency (MHz) 2501

Maximum Performance Percentage 100

Lowest Performance Percentage 30

Lowest Throttle Percentage 3

Performance Controls Type ACPI Performance (P) / Throttle (T) States

Device Drivers:Analysis Success

Analysis was successful. No energy efficiency problems were found. No information was returned.

 

Battery report

COMPUTER NAME DESKTOP-KJN7A8H

SYSTEM PRODUCT NAME Microsoft Corporation Surface Pro 3

BIOS 3.11.2150 04/26/2017

OS BUILD 14393.1480.amd64fre.rs1_release.170706-2004

PLATFORM ROLE Slate

CONNECTED STANDBY Supported

REPORT TIME 2017-07-3010:24:18

Installed batteries

Information about each currently installed battery

NAME X904849

MANUFACTURER SIMPLO

SERIAL NUMBER 1191059204

CHEMISTRY LION

DESIGN CAPACITY 42,157 mWh

FULL CHARGE CAPACITY 42,583 mWh

CYCLE COUNT 89

Recent usage

Power states over the last 3 days

2017-07-2820:12:33

Active

AC

-

-

21:44:37

Active

Battery

86 %

36,564 mWh

21:44:45

Active

AC

86 %

36,564 mWh

22:02:33

Active

Battery

97 %

41,450 mWh

22:13:11

Connected standby

Battery

96 %

40,690 mWh

22:31:57

Active

Battery

95 %

40,652 mWh

22:45:30

Connected standby

Battery

92 %

39,178 mWh

22:45:31

Suspended

92 %

39,178 mWh

2017-07-3009:53:29

Connected standby

Battery

92 %

39,011 mWh

09:53:29

Active

Battery

92 %

39,011 mWh

10:22:37

Report generated

Battery

87 %

37,255 mWh

Battery usage

Battery drains over the last 3 days

2017-07-2821:44:37

Active

0:00:07

-

-

22:02:33

Active

0:10:37

2 %

760 mWh

22:13:11

Connected standby

0:18:46

-

38 mWh

22:31:57

Active

0:13:32

3 %

1,474 mWh

22:45:30

Connected standby

0:00:00

-

-

2017-07-3009:53:29

Connected standby

0:00:00

-

-

09:53:29

Active

0:29:07

4 %

1,756 mWh

Usage history

History of system usage on AC and battery

2017-07-22

-

-

0:43:05

-

2017-07-23

1:55:00

0:00:01

2:57:37

-

2017-07-24

1:39:14

1:11:34

0:43:18

0:09:17

2017-07-25

-

0:00:14

-

-

2017-07-26

0:03:38

0:02:43

0:19:12

0:16:43

2017-07-27

-

-

-

-

2017-07-28

0:24:16

0:18:46

1:49:50

-

2017-07-29

-

-

-

-

Battery capacity history

Charge capacity history of the system's batteries

2017-07-22

42,583 mWh

42,157 mWh

2017-07-23

42,583 mWh

42,157 mWh

2017-07-24

42,583 mWh

42,157 mWh

2017-07-25

42,583 mWh

42,157 mWh

2017-07-26

42,583 mWh

42,157 mWh

2017-07-27

42,583 mWh

42,157 mWh

2017-07-28

42,583 mWh

42,157 mWh

2017-07-29

42,583 mWh

42,157 mWh

Battery life estimates

Battery life estimates based on observed drains

2017-07-22

-

-

-

-

2017-07-23

-

-

-

-

2017-07-24

8:21:22

50792:03:22

- / 16 h

8:16:22

50283:55:58

- / 16 h

2017-07-25

-

2:12:28

725 % / 16 h

-

2:11:09

732 % / 16 h

2017-07-26

5:18:21

14:56:46

107 % / 16 h

5:15:09

14:47:48

108 % / 16 h

2017-07-27

-

-

-

-

2017-07-28

7:42:33

350:30:01

5 % / 16 h

7:37:55

346:59:38

5 % / 16 h

2017-07-29

-

-

-

-

Current estimate of battery life based on all observed drains since OS install

Since OS install

15:24:53

272:29:46

6 % / 16 h

15:15:38

269:46:12

6 % / 16 h

 

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