Microsoft Products Support & Discussions

264,911 topics in this forum

1. 

   My laptop refuses to turn on when I leave it in sleep mode for a long period of time, even with a restart. What can I do to fix this?

   October 31 by Guest Alex Souch

   • 0 replies
   • 4 views

   I own an Alienware m15 R6 laptop that runs Windows 11 that I use for work. If I leave my laptop alone for too long in sleep mode (can be 30 minutes - 10 hours) it refuses to turn on. Even when holding the power button for minutes, it does not turn on. I know the battery isn't dead as I leave it on charge all the time and the laptop sometimes does this when its in my bag moving from site to site or even when its sat stationary on my desk, me and my manager both work in IT and we have no idea what could be causing it. I know it only happens when I leave it in sleep mode. The only way I can get i Continue reading...

   

   Last reply by Guest, October 31
2. 

   This is not related to windows 11, but a question about if I'm safe recovering my Steam account

   October 31 by Guest Ritter M.

   • 0 replies
   • 6 views

   I don't know what category to set this question in (I don't think there is one for recovering my Steam account).Anyway, I got my Steam account phished months ago around 7 months or something. I changed the email used for that account to protect my email and other accounts. This happened on my phone.So what happened is that I was chatting in a Discord server with randoms about random game stuff. Then I went to the bots channel to see if they had a music bot used for voice chat. Then, some random guy sent a fake $50 Steam gift card offer link. I saw that and thought it was real. So I went to tha Continue reading...

   

   Last reply by Guest, October 31
3. 

   Display Flickering when cursor moves or a key on keyboard is pressed.

   October 31 by Guest Rex18VK

   • 0 replies
   • 4 views

   Hi,I have a HP 15s-fr1004tu. Sometimes after boot, when I try to move my cursor to something, it flickers. Clicking any key also causes that sometimes. When I reboot, sometimes the problem is solved, sometimes it stays like that until 2-3 reboots. I tried updating the graphics drivers, booting in safe mode and even reinstalling windows, but, nothing worked. I also attached the Event Viewer log below.Full specs :HP 15s-fr1004tuIntel Core i3-1005G18GB RAM512GB SSDIntel UHD GraphicsAny help will be appreciated.Thanks.Event Viewer Log Continue reading...

   

   Last reply by Guest, October 31
4. 

   BSOD issue

   October 31 by Guest Newron Emanuel

   • 0 replies
   • 4 views

   My pc got BSOD yesterday and today just a few hours ago.Here is the Bugcheck Analysis from yesterday's BSOD ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KERNEL_SECURITY_CHECK_FAILURE (139) A kernel component has corrupted a critical data struct Continue reading...

   

   Last reply by Guest, October 31
5. 

   random shutdon because of power-kernel

   October 31 by Guest hariiir

   • 0 replies
   • 6 views

   recently i'm running into regular critical failure of kernel power usually started by volmgr and followed by bugcheck. i noticed that the kernel-power critical failures follow an error like this : then i noticed when volmgr error didn't appear all the bugcheck value is zeroi tried to update bios, reinstall the ram, uninstalling any 3rd party optimizing app and change the drive but nothing really helphere the minidump:minidump - Google Drive help would be greatly appreciatedthanks in advance Continue reading...

   

   Last reply by Guest, October 31
6. 

   Windows 11 22H2 >> 24H2 Flyouts Problems

   October 31 by Guest M. Alperen Uçar

   • 0 replies
   • 6 views

   I upgraded to Windows 24H2. I was pausing and playing the video with hotkeys and decreasing and increasing the volume. I noticed that the tab that appeared on the top left disappeared. At first I thought it was due to the "ModernFlyouts" application. The problem was different. A window would open on the top left but it was not visible. How did I figure it out? When I pause and play the video I cannot use the left side of the screen. This shows that a window opened on the top left but it is not visible. It is a direct "Flyouts" problem. It does not appear in "ModernFlyouts" or "Windows Flyouts" Continue reading...

   

   Last reply by Guest, October 31
7. 

   windows keeps taking unauthorised screenshots, how to fix that?

   October 31 by Guest Jolanta .

   • 0 replies
   • 6 views

   windows keeps taking unauthorised screenshots, how to fix that? Continue reading...

   

   Last reply by Guest, October 31
8. 

   Window 11 upgrade issue

   October 31 by Guest Hemlata Soni

   • 0 replies
   • 5 views

   Hello Team,I upgraded some PCs from window 10 to window 11, via bypass setting in registry, through PowerShell script upgraded many of are upgraded but some PC i am not getting patches or i checked window update so many time still its not showing window 11 version.I already did this below mentioned troubleshooting Run the Windows Update Troubleshooter:Go to Settings > System > Troubleshoot > Other troubleshooters.Find Windows Update and click Run.Check Windows Update Services:Open the Services app (you can search for it in th Continue reading...

   

   Last reply by Guest, October 31
9. 

   comment activer win 11

   October 31 by Guest arij nayli

   • 0 replies
   • 6 views

   comment activer win 11 Continue reading...

   

   Last reply by Guest, October 31
10. 

    How to fix blue screen crash?

    October 31 by Guest M-a-r-c-k

    • 0 replies
    • 4 views

    Hi, my laptop has been crashing frequently. Sometimes I get a blue screen, but other times it crashes without it. When the blue screen does appear, the error code changes each time. I initially thought it might be a GPU driver issue, so I updated the driver, but the problem persists. Also when I check my event viewer there's some errors regarding game input service, I’d appreciate any guidance on how to resolve this, thank you. Continue reading...

    

    Last reply by Guest, October 31
11. 

    Battery won't charge anymore and my laptop died

    October 31 by Guest LukeYKim

    • 0 replies
    • 5 views

    I restarted my lenova laptop and I'm assuming it had an update which caused my laptop to stop charging. Now my laptop is dead Continue reading...

    

    Last reply by Guest, October 31
12. 

    24h2 related

    October 31 by Guest Soumyadeep Ghorui

    • 0 replies
    • 6 views

    I have a question is there a bug in 24h2 when doing a full scan via windows defender sometime scan got stuck and shows tamper protection managed by your administrator. But when scan second time the full scan happen and the managed by your organization got vanished and tamper protection work very well also it work when closing and opening windows security second time . I notice this problem after updating to 24h2. Please fix this Continue reading...

    

    Last reply by Guest, October 31
13. 

    when i deleted malware this thing left on my pc

    October 31 by Guest LoserHunterGD

    • 0 replies
    • 6 views

    recently i want to download something on random websited but when i open the setup.exe file my pc become laggy then i scan using antivirus after that i restart my pc and this thing left on my pc how do i remove it?? (if no solution i just reset my pc) Continue reading...

    

    Last reply by Guest, October 31
14. 

    Windows 11 upgrade failure

    October 31 by Guest Daryl_799

    • 0 replies
    • 7 views

    Hello, I have a repeated failure when trying to upgrade Windows 10 to Windows 11 24H2, I have tried with both the update assistant and the ISO, below is the results log from setupdiag; Matching Profile found: FindMigGatherUnitFailure - D04C064B-CD77-4E64-96D6-D26F30B4EE29 SetupDiag version: 1.7.0.0 System Information: Machine Name = Manufacturer = Dell Inc. Model = Precision 7550 HostOSArchitecture = x64 FirmwareType = UEFI BiosReleaseDate = 20220711000000.000000+000 BiosVendor = 1.17.0 BiosVersion = 1.17.0 HostOSVersion = 10.0.19045 HostOSBuildString = 19041.1.amd64fre.vb_release.191 Continue reading...

    

    Last reply by Guest, October 31
15. 

    How do i slove this issue?

    October 31 by Guest Aniket Sharma2

    • 0 replies
    • 6 views

    Problem signatureProblem Event Name: StoreAgentScanForUpdatesFailure0ClientAppId: Update;HResult: 80240438OSVersion: 22631OSRevision: 4391DeviceClass: Windows.DesktopOS Version: 10.0.22631.2.0.0.768.100Locale ID: 16393Extra information about the problemBucket ID: fb1e110cd54756c77d77a77c3d6756aa (2123349901376444074) Continue reading...

    

    Last reply by Guest, October 31