Microsoft Products Support & Discussions
Extreme Tech Support microsoft products support and discussions. If you need help with Microsoft Windows, Windows Server software, Microsoft 365, Microsoft Azure or any other Microsoft product you can post here. If you want to discuss Microsoft and their line of products you can do that here also.
264,911 topics in this forum
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How Do I Get (YTD) YouTube Downloader To Work With Windows 11
by Guest Stanley Hurt- 0 replies
- 1 view
Having Trouble Downloading Videos with YTD In Windows 11 form Windows 10 Continue reading...
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when it is time to install Windows 11, do I need to uninstall Windows 10? Also which is the best method to install Windows 11: either by download fr
by Guest Kathleen Bryant- 0 replies
- 0 views
I recently went back to Windows 10 on my HP Spectre X360 because it seemed to be having issues with Windows 11. It seemed to run better with Windows 10 but next Oct. 2025 will be the end of 10 and I will be forced to download and install Windows 11. My question is will I need to uninstall Windows 10 in order to make Windows 11 operate more efficiently? If so, how do I go about that and what is the best way to install Windows 11? Should I download from Microsoft website directly to this PC or to a flash drive insead? Continue reading...
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Can’t boot to windows recovery mode
by Guest Harry Sensecall- 0 replies
- 0 views
My Lenovo laptop won’t boot up, it gets as far as showing the logo screen, then freezes entirely. I’ve tried to access recovery mode to revert to a previous configuration, but it says “preparing automatic repair” before blue screening, restarting and freezing on the logo screen again. The blue screen is pictured below. Continue reading...
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Windows Hello for confirming user identity after account selection instead of immediately
by Guest OllSouth535606- 0 replies
- 1 view
TLDR: Is there any way to have Windows Hello switched on for confirming a user identity after a user has been selected, but not immediately when the sign-on screen appears? Context: I need frequent access to the local Administrator account but also have my personal account for everyday use. I like using Windows Hello facial recognition to log in to the latter, but when I'm trying to log in to the Administrator account instead Windows Hello recognizes my face and logs me in to my personal account without giving me a chance to select the other account. At the moment I'm having to physi Continue reading...
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Stuck on mute
by Guest Penny White1- 0 replies
- 0 views
My computer is stuck on 0 volume and neither the volume buttons on my keyboard or the volume ui will let me turn it up. Continue reading...
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After Installing the latest windows 11 updateI cant access windows.
by Guest TomMoores- 0 replies
- 1 view
The update has switched on Bitlocker, I have the key so thats OK but after that it goes to Troubleshooting screen. I have tried uninstalling the update, it wont let me, I have tried recovery, that didnt work. iI have tried command prompt and it cant find the drive. I have tried booting from USB and loading the drivers and it shows me the drive, but wont let me install a fresh windows 11. HELP. My Laptop is an Asus FX506HCB Operating System:Windows 11 Home On Board CPU:Intel® Core™ i5-11400H Processor 2.7 GHz (12M Cache, up to 4.5 GHz, 6 Cores) Graphics:NVIDIA® GeForce RTX™ 3050 Laptop GPU Disp Continue reading...
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Unable to add shortcut to launch GamePass game from steam.
by Guest Ole-Petter- 0 replies
- 1 view
Hi.When trying to add a xbox gamepass game to launch it from Steam, it just gives me acces denied. Tried creating a shortcut to it from the desktop, but still gets an error. Something is seriosuly wrong the way Windows/Microsoft handles the permissions for Xbox games.And yes, I know there is a tool called UWPHook, but 1; it shouldnt be necessary. 2. It launches the Skyrim launcher instead of the direct game, causing issue when trying to use Steamlink / Moonlight. Continue reading...
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Windows 11 ripristino automatico loop
by Guest chryPf- 0 replies
- 0 views
Salve a tutti, oggi pomeriggio come ogni giorno ho avviato il mio computer, si è avviato normalmente fino alla schermata di login utente, inserita la password risultava qualche errore come “impossibile accedere/trovare servizio utenti” e successivamente ha proceduto a riavviarsi da solo fino ad arrivare alla schermata di ripristino automatico. Ho provato molte soluzioni per 3 ore ma nessuna ha funzionato. Ho tentato di ripristinare il pc ad un punto di ripristino creato stanotte completamente da solo da windows update verso le 3:44, orario in cui mi sembra ho chiuso il pc (mi domando tra l’alt Continue reading...
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My internet is acting weird?
by Guest ChrizR1- 0 replies
- 0 views
Hello,I'm using Windows 11. It worked fine until today. I got internet, I can google, watch YouTube and texted on Discord and stuff.But whenever I try to join a call on Discord it's not working. There I get an error of "RTC Connecting" and after some time I get "No Route"I also have problems when I try to play games. With Call of Duty I can't login for example. But with Fortnite I can't join games and I get an error. Also I got problems with Downloading (for if it matters I use Opera).It's really weird to me and I have no idea what is going on. Can it be that the Router time isn't standing goo Continue reading...
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Got hacked by a erythrsmail.ru account.
by Guest brilliantleap- 0 replies
- 1 view
My microsoft account got hacked and had it's username replaced by *** Email address is removed for privacy ***. I already contacted Microsoft support about this and am waiting for a response in 3-5 days from now. I'm making this question to get a wide range of suggestions and anything that might help me recover my accounts, and I hope they respond with a positive answer soon.The hacker also hacked many other of my accounts, as they share a similar password, and some I have recovered, and some not, such as my microsoft account and my Xbox Live account. Accounts linked to one email from EA, Google, Ubisoft, Riot, X Continue reading...
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Deactivate unwanted protection and stop Microsofts invasion of my privacy
by Guest Nero Bervy- 0 replies
- 0 views
Hi Everyone, I want to start with an apology if my attitude or language sound hostile, aggressive or irritated. Im not hostile, not yet anyway :) I really need to know how to deactivate all the "helpful" little apps and stuff that makes Microsoft invite themselves to pop up as an "essential oracle/mentor" or "helpful/good Samaritan" when i need it the least. Now i have googled and searched for a way to disconnect myself and my computer from Microsoft and all the "helpful tools" but no tools or bots come to my rescue :). I like to make my own decisions, to be my own judge of my actions onlin Continue reading...
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I saw these two on my task manager called "Camusage" and "Micusage" and saw in the history that it used my CPU for at least 2hours, was wondering if I should be worried or it's normal, thanks. Continue reading...
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How do I fix a recurring blue screen?
by Guest Nathan Engala- 0 replies
- 1 view
Every time I start my computer I am either met with a blue screen with Stop code: 0xc000007b or a recovery screen that says: "Your PC couldn't start properly" then 'error code: 0xc0000001', It has been doing this for weeks now. Continue reading...
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Some REALLY bad issues
by Guest Gumnut exists- 0 replies
- 0 views
I currently have a Windows 11 ASUS laptop, but I’m having some bad problems right now.1. I have an error that consists of:“File: \Windows\system32\config\systemError Code: 0xc000014c“2. I also currently have the srttrail.txt errorand I’m unable to factory reset. Is there anything I could be able to do to fix any of this Continue reading...
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What is Intel Arc software & drivers?
by Guest PixelNomad- 0 replies
- 0 views
Hello, I installed the latest graphics driver for the i7-10750H, but the Intel Arc software & drivers were automatically installed along with it. However, the i7-10750H uses UHD Graphics and does not have Intel Arc graphics. Intel® 7th-10th Gen Processor Graphics - Windows* Is it normal for the Intel Arc software & drivers to be installed? Also, I can't seem to open the Intel Arc software; it doesn't show up in the search from the Windows key. I can only find it by right-clicking the Windows key and selecting installed apps or in the Control Panel under Programs and Features. Continue reading...