Operating Systems Help & Support
If you use Windows, Linux, MacOS, ChromeOS or any other operating system use this forum for help and discussions.
791,206 topics in this forum
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Often now when I boot up it doesn’t load windows properly and I have to restart using the power button. If I get it booted up it works ok for a whole and then after between 30mins and a few hours starts freeze until nothing will work. I have recovered the oldest recovery option and that seemed to help at first and now it’s gone back to the same issues. I’ve tried to uninstall the update but it shows an error message and suggests resetting the PC which has to be a last resort as it will take me a week to reinstall everything and I have to work. Then the likelihood is it still won’t work because Continue reading...
Last reply by Windows 11, -
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I tried playing apex legends and the finals on my pc. both required dx12 to run. it was on early 2024 and it run smoothly. but lately both of two games crashed just after i launch the game. i seek for clues online and it says it caused by dx12. so i try to play the finals on steam with "-dx11" launch option. and finally it can run the finals on my pc with dx11 but the performance are not good. if the updates are the problem it needs a fix ASAP. or please help me to find a fix for my pc if it only happened on my pc (but ive seen many PCs on online reviews and communities have this similar issue Continue reading...
Last reply by Windows 11, -
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Hi. Trying to add IPEnableRouter as a 1 in the registry editor in windows 11, but when we do a reeboot on the pc, it disappears from the registry. When asking for ipconfig /all, it is still disabled. Do you have any tips on how to solve this in windows11 pro? Has worked fine on windows 10 before Continue reading...
Last reply by Windows 11, -
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Hi , i am on windows 11 and have a problem that Windows Security will populate properly after boot, but after a period of time if i try to reopen it, it will be blank. The only clue i have is if i also open an instance of Windows update at the same time, then Windows security will populate.Things i have tried:Full clean install of Windows 11New user profileAll the fixes for blank Windows security i have found on this site ie reinstalling and resetting windows security.Also i have a local account, would that make a difference. Continue reading...
Last reply by Windows 11, -
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I have a machine taht rebooted it self and upon checking in the even viewer, I got the below error messagea and critical messageError:The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xffffcb1215041983, 0xffff900c85bfedc0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 7f0b7b00-f76d-4d21-876e-e94df29d069f.Critical:The system has rebooted without cleanly shutting down&n Continue reading...
Last reply by Windows 11, -
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I have a Vivobook S 14 laptop (M3402RA model) running Win11. After I installed latest AMD Graphics driver I noticed that everytime my laptop screen turns off my bluetooth audio starts breaking up. Either if I lock my screen with Win + L or I just leave the laptop idle for a while until the screen goes black then I see this problem occur.I've reinstalled win10 and win11 countless number of times, tried installing all kinds of drivers from laptop's manufacturer website as well as from Windows Update center and the AMD website itself. Nothing seems to work. The only scena Continue reading...
Last reply by Windows 11, -
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If I buy a new computer does my 365 subscription install the programs on it? Continue reading...
Last reply by Windows 11, -
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Hello everyone So I have connected a Mikrotik Hap Lite to my router and now my PC is struggling to maintain the connection. It's either not showing on available Wi-Fi networks list or seems like it's difficult to get a signal from it. (While the signal is strong on our iPhones). And whenever it connects, it lasts for a short time. Sometimes like 3 seconds, sometimes more. It's Windows 11 Home version 24H2 OS build 26100.2314 Continue reading...
Last reply by Windows 11, -
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I recently gave my laptop for measuring and applying skins for it ,When I received it back and checked the application logs it showed a WMI warning with event ID 63 with the warning stating that "A provider, IntelMEProv, has been registered in the Windows Management Instrumentation namespace root\Intel_ME to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not c Continue reading...
Last reply by Windows 11, -
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Hi,Most of the time when i launch my pc, after 5 minutes i get a HYPERVISOR_ERROR blue screen. I have tried updating all my devices and drivers but nothing seems to fix this issue. I have a AMD Ryzen 7 CPUI have attached a google drive link to the most recent minidump file. Let me know if you need any more info?Google Drive LinkThank you for your help. Continue reading...
Last reply by Windows 11, -
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Hi all!Unfortunately after unnecessarily updating BIOS my laptop wouldn't let me in and requires to authenticate BitLocker. Since I've never activated it nor do I have the passwords the only thing I can do is to clean reinstall windows. But! Do I have to remove my product key before formatting so it won't get lost? How do I do that? 'Slmgr' won't work in CMD. Or can I proceed with formatting and product key will remove itself so I can activate Windows after installation? Currently using the same product key will show me that it isn't correct.Thank you! Continue reading...
Last reply by Windows 11, -
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This is a pretty frequently asked question / the problem happens to a lot of people. I have a special case of this where the usual fixes don't work.The scenario: I want to copy the DLC for Starfield per the standard solution ("This save relies on content that is no longer present. Some objects may no longer be available. Continue loading?" - Steam - Starfield - Bethesda Support). This is on a new machine - fresh bare metal install of Windows 11 Pro, nothing else on it but Xbox app. This has worked perfectly before.This time I'm getting the "failed to enumerate" problem, and "access is denied" Continue reading...
Last reply by Windows 11, -
Even though I am not sure why I got suspended but I it is because I have shut down my pc multiple times while installing windows update, I don't know but all of a sudden, my TPM got turned off too. Also whenever I am turning my pc on, a message shows regarding mslo64 driver. Don't know what is happening, would be grateful if I get some help, thanks. Continue reading...
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i have reinstalled the window & sign in Microsoft id but one drive is not sign in Continue reading...
Last reply by Windows 10, -
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Hello, My hard disk is starting to run very slow, so I'd like to boot my PC onto my ssd.Would it be possible to change the main partition to put it on my ssd?Thank you for your time Continue reading...
Last reply by Windows 10, -
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The photos app has changed, and the button to edit opens Windows Designer, which is absolutely horrible! It only opens one photo at a time, and the edits are super slow and tedious. I do not like using anything cloud-based for this reason and have followed the directions I found online to open them with the regular editor, but it hasn't worked. I am on a time crunch to edit photos for a memorial video. How do I get rid of this program and use the regular one with basic cropping, straightening, enhancements, and spot fix? Continue reading...
Last reply by Windows 10, -
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Hello!My computer got BSOD quite often and it really have a bad influence on my work. I download the windows debug and here's the report. Please help me, thanks!Microsoft ® Windows Debugger Version 10.0.22621.3233 AMD64 Copyright © Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Harmonia\Desktop\121224-12953-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 19041 MP (16 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel Continue reading...
Last reply by Windows 10, -
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Hello Microsoft, I'm Anh Tu I'm having a problem: I can't use the Clipboard with Win+V, but when I use Win+R it's normal. Can you help me fix this error? I sincerely thank you for reading Continue reading...
Last reply by Windows 10, -
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Dear Windows Support Team,I am experiencing frequent Blue Screen of Death (BSOD) errors on my Windows 10 system, specifically the WHEA_UNCORRECTABLE_ERROR with the error code. After troubleshooting, I discovered three corrupt system files using sfc /scannow. I attempted to repair these files using DISM RestoreHealth, but the issue persists.Additionally, I am facing instability related to my NVIDIA graphics drivers. When attempting to uninstall the drivers using Display Driver Uninstaller (DDU), my system crashes at a certain point. Installing a new NVIDIA driver update also results in a system Continue reading...
Last reply by Windows 10, -
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So long story short I had lumma, tried getting rid of it with some help from the malwarebytes forum, they made me ran like 10 things malwarebytes, frst, etc.; I protected everything with 2FA so I decided to format my windows drice which was C: but didn't touch the D: drive that only has data and some .exe and from where I got Lumma, I ran some set-up.exe but after I obviously deleted, after formatting some weeks go by I tried go login to my email and an hour later someone tries to log in and I was like okay weird; then a week later I log in into another page and they also try to log in 30 minu Continue reading...
Last reply by Windows 10, -
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电脑最近更新后一直出现该情况 Continue reading...
Last reply by Windows 10, -
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I recently replaced a new SSD drive. I also added a M.2 SATA SSD drive.I intended to use the M.2 SATA drive for the OS files and the 2TB SSD for all my DATA files.In the process, I wiped out all the Apps that I had and had to reinstall all the Apps.What I am seeing now is that I have duplicate OS files in my C: drive (M.2 SSD) and E: drive (2TB SSD)The laptop is now ever so noisy as well and I think that it is running on overload! Perhaps, it could be because Google Drive and One Drive are both syncing at the same time!My question is, can I safely remove/delete OS Files from my E: drive and en Continue reading...
Last reply by Windows 10, -
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So I bought a computer from someone and the wifi won't connect. So can you please tell me why it won't connect Continue reading...
Last reply by Windows 10, -
I'VE GOT A TIME ISSUE ON MY COMPUTER SINCE MICROSOFT GLOBAL OUTAGE LAST TIME, MY TIME IS ALWAYS INCORRECT I AM USING WINDOW 10 Continue reading...
Last reply by Windows 10, -
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Hi everyone,I have just installed a new SSD for my laptop, which I have check it to be compatible with, but now randomly the BSOD appears and I do not know what the problem is. The new SSD is not my windows drive disk, just an additional drive. I have also checked online that no firmware update is needed. The report from the reliability report is as follows: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000005, 0x0000000000000002, 0x0000000000000000, 0xfffff80147a2c2e9). A&nb Continue reading...
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