Operating Systems Help & Support
If you use Windows, Linux, MacOS, ChromeOS or any other operating system use this forum for help and discussions.
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I can't update windows I tried all the methods Continue reading...
Last reply by Windows 11, -
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Hello Microsoft Support, I have been experiencing frequent BSODs on my system, occurring roughly every 40 minutes since early December 2024. My system was custom-built in 2022, with the GPU installed in February 2024. I have already reinstalled Windows 11 Pro 64-bit via USB, but the BSODs persist. I’ve experienced BSODs even while ru Continue reading...
Last reply by Windows 11, -
Hello,I dragged my Documents folder from my local drive into OneDrive, hoping to copy it there. Then changed my mind and deleted the folder that was copied in OneDrive, thinking it was only deleting the copy in OneDrive. However, now the yellow Documents folder is nowhere to be found on my local drive. I can only see a gray Documents folder in OneDrive that is now completely empty. There is nothing in the Recycle Bin on OneDrive online and nothing on the Recycle Bin on my computer. All my files seem to have been lost somewhere. I am hopeful that the files are still some place where I can recov Continue reading...
Last reply by Windows 11, -
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Windows 11 update kept failing on my HP 14 stream so I went to the community and was told to delete the windows software distribution files which I did and now my computer will not start. I have no display on my laptop and I'm having to use HDMI cords to TV in order to view the laptop. Since deleting the files I can't even get my computer to show up on my TV so that I can navigate through things and try to get into recovery or safe mode or anything. I'm kind of stuck I need help please thank you in advance. Continue reading...
Last reply by Windows 11, -
The latest security update causes "Only part of a request was completed error" on every setup file from an iso. Continue reading...
Last reply by Windows 11, -
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The following release notes coincide with Cumulative updates for all the supported versions of Windows, released on April 9th, 2024.Windows 11Windows 11, version 24H2December 10, 2024—KB5048667 (OS Build 26100.2605) - Microsoft SupportWindows 11 version 23H2December 10, 2024—KB5048685 (OS Builds 22621.4602 and 22631.4602) - Microsoft SupportWindows 10December 10, 2024—KB5048652 (OS Builds 19044.5247 and 19045.5247) - Microsoft SupportFor information about Windows update terminology, see the article about the types of Windows updates and the monthly quality update types Continue reading...
Last reply by Windows 11, -
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Hi,I have new laptops where MS Windows 11 24H2 is pre installed,I am facing issue with MS excel 2016 not opening in MS Windows 11 24H2 ,It keeps saying loading please help to fix issue. Continue reading...
Last reply by Windows 11, -
Hello Microsoft.I have an MSI Thin GF63 12VE. It was bought in February this year, but there was some strange behavior with the speakers because it sometimes has that annoying buzzing sound (like those that come before the PC crashes) and even during meetings. Maybe I edited the system's sound quality, but it has been occurring without editing the system. One strange thing is, that it doesn't crash. What is the probable problem with this PC? Pls help me... Thank you so much!Tech. Specifications:OS: Windows 11 Home 64-bitBIOS Version: E16R8IMS.10DEC Version: 16R8IMS1.1070524202315:12:50HDI Buil Continue reading...
Last reply by Windows 11, -
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Earlier today i was using my computer then it suddenly blue screened for some reason i got KERNEL MODE HEAP CORRUPTION and im wondering what i should do now? I used windows memory diagnostic and so far it doesnt show anything wrong with my ram but im going to run memtest86 overnight.Bug Check Info: 0x0000013a (0x0000000000000011, 0xffff930d1a000140, 0xffff930d4f97c7b0, 0x0000000000000000), I had this error a month ago but it returned today almost a month since the first error. Continue reading...
Last reply by Windows 11, -
I'll be playing some videogames or just browsing when my computer will randomly freeze up for 10-20 seconds then show a windows BSOD error. I don't remember then exact code for the error but I know its a DPC_WATCHDOG_VIOLATION. I tried to do a memory diagnostic, I completed the diagnostic and was never shown any results on the user end. I have swapped out my CPU, GPU, and RAM all in the past couple of months, so I'm just clueless of where to begin troubleshooting and I don't have any spare parts to test with. What should I do? Continue reading...
Last reply by Windows 11, -
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I recently got this PC on December 4th, 2024 and installed every update, and every additional update. But today I ran into a problem that my old computer ran into, the Windows Updates being stuck at 0% no matter what I do. Continue reading...
Last reply by Windows 11, -
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Hi, my PC has been auto restart starting from yesterday whenever I launch games, and also randomly during browsing the internet but rarely, below are the two dump files that generated from crashing just recently. Your help would be appreciated.https://www.mediafire.com/file/xrynzz4061hl2uh/121124-6265-01.dmp/filehttps://www.mediafire.com/file/oqhocv0ocxwb1k6/121124-6515-01.dmp/filehttps://www.mediafire.com/file/0720by4u6n5il6v/120924-13015-01.dmp/file Continue reading...
Last reply by Windows 11, -
I am just downloading Power BI at this time, since I am working with something else. The time I got back, it displays this setup. Continue reading...
Last reply by Windows 11, -
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This issue has happened once before with a Win11 update but not to this extent. My Bluetooth has not been working correctly since this update. I have tried every solution that I could find in this community, support, YouTube with no solution. I cannot use any BT device including my Silhouette Cameo and my phone. I have uninstalled, reinstalled, updated drivers, restarted this laptop more times than not. The BT will connect to my sound devices but no sound will come out. In these images, SS01 is my soundbar. From initial update and its restart after, my soundbar connected with no issue but when Continue reading...
Last reply by Windows 11, -
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SourceWindowsSummaryShut down unexpectedlyDate12/10/2024 9:46 PMStatusNot reportedProblem signatureProblem Event Name: BlueScreenCode: d1Parameter 1: ffffbf0141b730d8Parameter 2: 8Parameter 3: 0Parameter 4: fffff8023f995d20OS version: 10_0_26100Service Pack: 0_0Product: 256_1OS Version: 10.0.26100.2.0.0.256.48Locale ID: 1033Files that help describe the problem121024-8265-01.dmpsysdata.xmlWERInternalMetadata.xmlmemory.csvsysinfo.txtWERInternalRequest.xmlOnly started happening after using Continue reading...
Last reply by Windows 11, -
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远程桌面连接-高级-服务器身份验证-如果服务器身份验证失败,按钮灰显,无法选择其他选项。 Continue reading...
Last reply by Windows 11, -
I have onedrive on my desktop PC and want to access it on my laptop but it clutters my laptops desktop screen when synced.is there anyway to avoid this without having to go through the web browser? i switch between the two computers but dont want my laptop to be cluttered with stuff on the desktop screen from my other PC. Continue reading...
Last reply by Windows 11, -
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My PC is continuing to ask for restart after restart for update KB40448685. After restart it is just saying it needs to restart again. Continue reading...
Last reply by Windows 11, -
I’ve went through countless forms, attempted to update drivers but are show to be up to date, disabled and uninstalled the mouse or derivers, went to device manger but nothing seems to work. I EVEN BOUGHT A NEW MOUSE but the same issue is occurring. I’ve plugged it into all USB ports and even used the wire connector but nothing new. I EVEN FACTORY RESET MY LAPTOP, the mouse has no issues on different laptops. I currently have Windows 11 installed and use a Logitech G305. (I bought a brand new one but the new mouse is experiencing the same issues. At this point i feel like the only thing i can Continue reading...
Last reply by Windows 11, -
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Hello,My HP Elitebook is running Win11 24H2 OS Build 26100.2454.----My trackpad has all of a sudden stopped working correctly. Some functions are still available but other functions are not. No software update in the last few days. Trackpad was working great until today.I have to tried many of the various online trouble shooting methods, but nothing has fixed the issue yet.I've tried many of the various HP software tools to remedy my issue and still no go.Any suggests greatly appreciated. I'm a moderator level PC user. Continue reading...
Last reply by Windows 11, -
Using Media Player, Starting a playlist and it skips songs while a message pops up saying it van't find the media. Checking to file the record in the playlist file looks good. I can do a fresh add of the song to the playlist and it plays OK but the playlist file still shows the record. Continue reading...
Last reply by Windows 11, -
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my keyboard stopped working after i reset and did a full wipe and i tried almost everything it doesn’t show up in device manager it works in bios and safe mode but not outside of it deleting all the unknown devices then restarting didn’t work and i even tried downloading new drivers online but it also didn't work and now im seeing the same things be repeated and none of the work please help i just want to play my video games Continue reading...
Last reply by Windows 11, -
When updating Microsoft 365, the way the screen is displayed completely changed, including the colors, contrasts, and it’s not easy to distinguish lines and web pages. In Excel, I can’t apply colors, and everything is very confusing. Please help! Continue reading...
Last reply by Windows 11, -
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Hello, I recently started having issues where my PC randomly shuts down for no reason whatsoever. I check event log and it has given this error multiple times: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffbb8e48847010, 0xfffff807663a1a40, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\121024-10375-01.dmp. Report Id: 215445be-e4e7-45ce-91e7-cc1fd4cc9218. Does someone know what I should do? I already did a me Continue reading...
Last reply by Windows 11, -
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I'm using the Intel Xeon Gold 6454S, but they are not on the supported list for Windows 10Why is that?Could it be because of CXL? If we exclude CXL, are there no other issues? Continue reading...
Last reply by Windows 10,