Operating Systems Help & Support
If you use Windows, Linux, MacOS, ChromeOS or any other operating system use this forum for help and discussions.
791,206 topics in this forum
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windows 11 I cannot install some popular apps on my PC (windows 11, 64 bit)
by Guest Atousa Moghadam fard- 0 replies
- 7 views
When I try to install apps on my PC (windows 11, 64 bit) I see these error:this app can't install on your pcthis app can't run on your devicewould you please help me to solve this problemThank you Continue reading...
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- 0 replies
- 7 views
im having an issue since later october mainly with one game but it persistently spams this error until the game crashes i've already contacted epic games and Nvidia about the issue and yet after doing their fixes its still happening ive tried to reinstall windows both with keep files and without ( although not clean the drive option) ran the sfc /scan now and DISM commands in cmd which hasnt solved the issue nvidia says there is a missing dll file but ive no clue how to locate this or how to solve that issue ive done full clean installs of all apps and games several times done torublshooting f Continue reading...
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windows 11 Can't hear any sounds on headphones
by Guest Jas Flores- 0 replies
- 8 views
When I plugged in my headphones it can't produce sounds. I'm sure it's connected but the sound still comes out from speaker Continue reading...
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windows 11 My audio driver is showing signs of error [Intel Smart Sound Technology]
by Guest Satyam Anand3- 0 replies
- 5 views
Recently after booting up the audio driver seems to be working abruptly [shows fw did not send fw ready notification] and was not able to process any kind of sound input, after browsing the internet for a while and searching for solution I tried reinstalling the driver right after, but it was of no use and the problem persisted, I tried updating the driver but it kept on showing errors upon installation and nothing happens. Can you guide me with what is actually wrong with my device [it's an acer aspire 5 series laptop ]. Continue reading...
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windows 11 My Advanced View options are grayed out in character map so I can't search by unicode number. Can I repair it somehow so it works again?
by Guest occaputo- 0 replies
- 4 views
I use character map mostly to insert unicode ellipses. I'm sure there's a better way with shortcuts, but it's something I really only use for this one purpose. That said, I had some issues with my File Explorer recently and had a tech try to repair it. They fixed that issue, partially by trying to reinstall Windows 11, which partitioned my hard drive, but I fixed that. Now, however, I can't type into the Go to Unicode field under Advanced View in Character Map. The drop-downs in that area are also nonresponsive. I'm sure I could download a comparable app, but I kinda just want to make this one Continue reading...
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windows 11 High ram usage
by Guest Vishal Kumar Raut- 0 replies
- 3 views
Hi,I have Asus Tuf F15 laptop while using it, it's memory/ram is always 80% + and virtual memory is 60% + how can I fix it? Continue reading...
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windows 11 How to remove small. unwanted Partition
by Guest Thomas Bailey1- 0 replies
- 3 views
MSI 2TB NVMe in new Desktop build. Placed in slot (3) for added sample lib storage. Disk Management show 100MB Healthy EFI Data Partition/. Then ...... 1862.9 GB Healthy Basic Data Partition. Not super important, but prefer to have single Basic Data Partion to launch this new build.. How is this accomplished. most easily ?? Continue reading...
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windows 11 Why is the DTPDB.DB file so big 54.0GB
by Guest Sergio Wheel- 0 replies
- 4 views
HI TeamI found recently that my storage is very low finding that Dell SupportAssist was taking up my CPU and memory. After deleting Dell SupportAssist I got my CPU and Memory back noting I also had a duplicate SupportAssist without the Dell, must of changed it's name and Dell OS recovery trying to find the root cause. After uninstalling Dell software I managed to obtain 3 GB in storageUnder the Dell directory. I still have a lot of storage being taken up by DTPDB.DB. Can this file be deleted or reduce the size?Thanks for your support.Sergio Continue reading...
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windows 11 Microsoft store, snipping tool is not working after the update.
by Guest Ibadullah Maiwand- 0 replies
- 7 views
Hello support team,After the window updates, the Microsoft store, snipping tool is not working. When I try to open, it shows a popup error message. Below is the error message for your reference. Continue reading...
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windows 11 Battery percentage does not change when plugged in.
by Guest Daniel Nesci- 0 replies
- 3 views
My laptop's charge does not change while plugged in. Even if I open as many programs as possible and maximize the brightness, the battery does not deplete, and when I try to minimize power usage the percentage does not increase. When not plugged in, the battery decreases as normal. However, the battery randomly charges on occasion. I cannot replicate this behavior, even when plugged in at the same location using the same charger.I have tried replacing both the battery and the charger, reinstalling battery drivers, resetting the battery, updating BIOS, and changing power settings. Continue reading...
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windows 11 Windows 10/Windows 11, after windows update cant connect to network client machine (etc: shared folder)
by Guest Support Louis- 0 replies
- 4 views
What is this issue? my customer complaine pc after windows update cant connect to network client? i have received 2-3 customer have this issueden prompt our the error messageyou can't access the shared folder because your organaization's security policies block unauthenticated guess access. These policies help protect your PC from unsafe or malicious devices on the network.some other pc have no update windows yet, dont have this kind of issue,1st - u can't say need to reformat the whole windows agine, due to customer pc just fully reformate due to virus issue. Continue reading...
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windows 11 Is this analysis an actual threat from CRDF?
by Guest HenRic6567- 0 replies
- 3 views
I had recently ran into an issue with a virus when downloading a file from git hub which then a virus made my pc stop responding so I reset it seemed like it went back to normal after resting my pc but then when I woke up the next morning in Discord I had messages of the link to the git hub file that I got the virus from not sent by me but sent as me to people in my DM's. I then went through extensive measurements to make sure it was out of the system by using Tron Script and Malwarebytes everything seemed normal with no other forced messages sent in discord by someone else but then a day late Continue reading...
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windows 11 My computer (Dell Inspiron) comes with an integrated IR camera. It works with Windows Hello perfectly fine, however the sensor doesn´t function more.
by Guest cynara mendonca- 0 replies
- 1 view
My computer (Dell Inspiron) comes with an integrated IR camera. It was working with Windows Hello perfectly fine, however the IR camera doesn´t able more . Continue reading...
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windows 11 Deleted acount recovery
by Guest Jake Clark- 0 replies
- 3 views
I had recently had an account deleted by Microsoft because I did not give parental consent for an account that was under Microsoft family. I did not see the warning email and the account was deleted 4 days later. Is there any way I can recover the account or the Xbox account linked to it? There are games I do not want to lose or have to buy again. Continue reading...
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windows 11 For 2 months i keep asking and wasting hours searching for HELP. HAVE WIN11 Update has destroyed my iternet connection
by Guest FaithDCT- 0 replies
- 1 view
Has MSOFT created a FIX for the Windows 11 Updates from months back that destroyed WIFI connectivity to comp? I have tried about 30 "fixes" suggested by many Techs, but not ANYTHNG in the way of HELP From MS! TROUBLESHOOTERS?? OH NO, they dont have them anymore! So MS Creates updates that ruin connections and do nothing to fix? Maybe I missed something? I just got 2 updates BUT problem of NO CONNECTION still exists. All of my other devices have connection, but NOT LAPTOPPLZ HELP, worn out searching for 2 frustrating months. Dell is only 4 years old. I unplug & restart router modem, disconn Continue reading...
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windows 11 Issue with Dual Monitor Setup in Microsoft Remote Desktop App
by Guest Geogie Tom- 0 replies
- 5 views
I am using the Microsoft Remote Desktop app (Microsoft Remote Desktop - Free download and install on Windows | Microsoft Store, not the Remote Desktop Connection app), but I am unable to get dual monitors to work. I can't access any Display settings within the Remote Desktop app. While I can connect remotely without issues and my second monitor is properly connected and functional, I cannot use both monitors during the remote session. I followed the instructions in this link (Redirecting Continue reading...
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windows 11 My system will randomly freeze and make a loud buzz. What do I do?
by Guest Isaac Reinhart- 0 replies
- 4 views
I've tried reinstalling windows, reconnecting the RAM, connections for graphics card and other connections. It typically only happens when watching streaming services like youtube or netflix, but never happens while gaming. No errors come up and I don't know what to do from here. Continue reading...
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windows 11 Why Haven't I Received the Windows 11 24H2 Update Yet?
by Guest Lee-360- 0 replies
- 5 views
I'm currently running Windows 11 version 23H2 and have been eagerly anticipating the 24H2 update. However, despite regularly checking for updates, it hasn't been made available on my system. I've ensured that my device meets all the necessary requirements and don't have any of the known compatibility issues, such as those related to certain Ubisoft games.Steps I've Taken:Manually checked for updates via Settings > Windows Update.Verified that my system meets all hardware and software prerequisites.Confirmed that I don't have any software installed that's known to cause update blocks.Already Continue reading...
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STACK_COMMAND: .thread /r /p 0xfffff8016fb4d700 ; kb EXCEPTION_CODE_STR: D17EE503 EXCEPTION_STR: WRONG_SYMBOLS PROCESS_NAME: ntoskrnl.wrong.symbols.exe IMAGE_NAME: ntoskrnl.wrong.symbols.exe MODULE_NAME: nt_wrong_symbols SYMBOL_NAME: nt_wrong_symbols!D17EE5031047000 FAILURE_BUCKET_ID: WRONG_SYMBOLS_X64_10.0.22621.4455_(WinBuild.160101.0800)_TIMESTAMP_810518-003827_D17EE503_nt_wrong_symbols!D17EE5031047000 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {dbcbc441-95e1-2f13-241e-4c7c4c23c5d3} Followup: MachineOwner --------- Continue reading...
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windows 11 私は何を買えば良いのか？
by Guest .ccc- 0 replies
- 0 views
自作パソコンでosをwindows11homeを入れようと思う。これまで64bitがあったが、それが見当たらない。また、パッケージ版しかないものなのか？何を買えば良いのか分からない教えてほしい Continue reading...
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windows 10 Hello, i have this issue of finding my eufi firmware from the Advanced settings. But when i checked the system information,the BIOS Mode corresponding
by Guest GIDEON OSEKRE- 0 replies
- 6 views
Hello, i have this issue of finding my eufi firmware from the Advanced settings. But when i checked the system information,the BIOS Mode corresponding value is Legacy, how do i change that please? Continue reading...
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windows 10 I can’t change birthdate
by Guest taranpreet kaur1- 0 replies
- 5 views
I accidentally put my birthdate to 2018 but actualIs 2000 Continue reading...
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windows 10 I heard you can extend windows 10 till Oct. 2026 How?
by Guest Walter Pacula- 0 replies
- 4 views
I heard you can extend windows 10 till Oct. 2026 How? Continue reading...
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windows 10 Windows freezing after 5 - 10 minutes
by Guest BlazeRav- 0 replies
- 7 views
I've been having this problem that the windows works fine for like 10 - 15 minutes, but it then freezes, what I mean by freeze is that if I have a browser window open, I open a new tab, its either completely black or blank, or I can't type in the search bar for Microsoft edge.Funny thing is that the task manager appears to be frozen as well. If I press windows in the bottom left then the search bar will open, however upon trying to type in somthing:a) There will be no text showing up in the search-bar areab) The search window will be grey, similar to how it looks when its loadingThe windows ke Continue reading...
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windows 10 My Aokeo microphone won’t work anymore.
by Guest mason miller3- 0 replies
- 3 views
When I plug my microphone in, it turns on with the little green light indicator but my PC says that it’s not connected. I keep getting told to trouble shoot it but it just keeps saying it’s not connected and I don’t know what to do. thank you please help. Continue reading...