Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97798 topics in this forum
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Microsoft DEfender Antivirus - where did it go?
by Guest BARRY G.VARGUS Sr.- 0 replies
- 65 views
For the last 360 days, I've been using Norton 360 Deluxe + for mostly VPN & in place of Windows Defender because although it's not great I'm paying for it right? Yes, the cheap a#@ owners of this building I'm in temporarily, their router has No Security & No Password! So, a VPN is the only thing I could come up with, correct? Well, every couple of weeks I would use the Windows Defender as sort of a backup Antivirus catcher just for the heck of it. After not running it for about a bit over a month I went to run Windows Defender a few minutes ago & after going from section to section Continue reading...
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I can´t remove TrojanClicker:Win32/Doplik.U
by Guest ToxicWaste_150- 0 replies
- 54 views
As the title says I have a trojanhorse on my PC but microsoft defender is not able to remove it.Can someone help me?thanks in advance. Continue reading...
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Unable to access Virus and Threat protection settings page
by Guest Arnuv Raina- 0 replies
- 58 views
Recently, after installing a somewhat shady software, I have been unable to access Virus and Threat protection page. Everytime I turn my PC on, a notification pops up on screen saying I have not enabled Real Time protection enabled and asks me to enable it. However everytime I click on it the following message pops up I installed and uninstalled Malwarebytes and Avast and even ran multiple checks with them, but Since I had already restored Windows to an earlier point I could not find any kind of malware. I am running Windows 11 Home Edition and have tried most of the fixes already, but to no Continue reading...
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There way to reset windows defender ?
by Guest NoUsernamehehe- 0 replies
- 57 views
title... so i have problem , defender keep detect a virus on my external hdd but my external hdd already unplugged or not plugged and notification always appear in next day after shutdown pc , this little annoying with warning symbol on windows security at taskbar , try " start action " and work but warning symbol appear again in next day with same virus and file. Continue reading...
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- 0 replies
- 64 views
It's been weeks ever since I've quarantined and removed this virus using Windows Defender but it still shows up every time the Defender scans my laptop. But when I use Malwarebytes to scan for malwares, it does not detect anything. Moreover, I've also tried searching the file on the disk but I can't seem to find it. Please help me remove this virus... I recently received multiple Trojan viruses (might be because of the attached image I cannot remove), and deleted some vbs files that were affected. I have no idea if those were important but the performance of my laptop slowed down. Thank you in Continue reading...
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Window Defender not opening
by Guest Rohan Arya- 0 replies
- 62 views
Please tell how to fix this issue. I have even tried to reset my pc, but the problem persists. Continue reading...
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Please help me remove VirTool:Win32/ExcludeProc.C
by Guest xAzraelxx- 0 replies
- 59 views
Please help, I have this severe threat that keeps popping up and I cant remove it from my computer. It makes my computer runs extremely slow. I did FRST scan if it helps. Here is the link to the result: FRST results Continue reading...
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Microsoft Services on Android (Authentication)
by Guest Joshua Cuéllar- 0 replies
- 57 views
having problems with various Microsoft services being accessed through the browser on Android.Similar behavior on 3 different Android browsers:ChromeEdgeBingCurrently trying to access Microsoft Learn on an Android tablet to complete different certification courses. When I log in, it keeps redirecting me to the sign in page. Other Microsoft services work fine on the tablet (at the moment) including MSN news.Another thing is that MSN news was working properly on Android Mobile (phone) but it started doing the redirect thing on the phone. I cleared cookies and cache. So I can't comment on news it Continue reading...
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Windows defender blocked but did not delete virus.
by Guest OskarDe Clerck- 0 replies
- 49 views
PUABundler:Win32/ICBundler blocked by microsoft defender, but not deleted. Is my computer safe? Continue reading...
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Where can I find documentation of fradulent activity by websites using MS as a cover?
by Guest ZoodogBob- 0 replies
- 44 views
Where can I find documentation of fradulent activity by websites using MS as a cover? Continue reading...
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Can't Setting on Virus & threat protection at windows 10 22H2
by Guest #Paul_45- 0 replies
- 52 views
the problem is like the picture above,Even though I don't use any other antivirusplease help with the solution. thanks Continue reading...
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You'ar Using Other Antivirus Providers Windows 11 pro
by Guest Ayush Pratap- 0 replies
- 55 views
Hello, sorry to disturb, I want to ask why my Windows Defender Antivirus cannot be activated, it says, You are using other Antivirus providers. and I don't have any other AntiVirus. but Windows Defender still can't. Continue reading...
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I am worried my account has been hacked
by Guest Adams Pauline- 0 replies
- 50 views
I am worried my laptop has been hacked into.Why does it show two IP addresses on it? One IPV4 and one IPV6 address. No one else should have access to my Microsoft /Icloud account but me.Please can you tell me if this is normal? Thank you. Continue reading...
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How to kill a service from a task that constantly changing its PID?
by Guest Tohpatti C. P.- 0 replies
- 53 views
I just downloaded an app from the browser on my PC, and when I installed it I realized something was wrong so I tried to cancel it. But the installation process suddenly finished and some files that I didn't recognize suddenly appeared in my folder. I have tried to remove it but cant because the file says it is running. So I tried to stop it via cmd, but it still couldn't because I saw the PID kept changing every time I tried to stop it. And this is blocking me so I can't do browsing with microsoft edge. Can you please help me? Continue reading...
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- 0 replies
- 63 views
First thing's first: I was dumb. I installed a crack and it was infected. I found out later after my email was hacked plus all my socials tied to it and after taking proper action to secure it I realized what caused the problem. So a day prior to writing this I ran quick scan on WD a few times and no threats were detected. I then decided to run the full scan, which lasted a few hours. Once at work I receive a picture from my brother showing me the results, with 9 threats detected. I ask for him to go to the history to take actions but nothing shows up.Earlier the day of writing this post I ran Continue reading...
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Just had a spam email saying Microsoft would suspend my account
by Guest Susanne Dodd- 0 replies
- 66 views
Just had a email saying it was from Microsoft (in spam) and it said that it was going to suspend my account Continue reading...
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Is Instant Live Helps a scam?
by Guest K MacF- 0 replies
- 58 views
My PC locked up and audio warning that Trojan had infected it; need to call Microsoft "Instant Live Helps" and "Alice" said my PC had been compromised; asked for access to show me. Said PC not infect, but network and 11 devices connected to it. She then asked for $399 to fix it. I shut off the computer and hung up. Has anyone else had this happen? It appears that the name "Instant Live Helps" is a play on "Instant Live Help" which is Microsofts' name. Is my PC compromised since I allowed her in via the allow access? Continue reading...
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running safety scanner and 2 infected files are reported but when the scan finishes it says no problems to report. Why?? Continue reading...
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Windows Defender: Attack Surface Reduction - No Events in EventLog for some blocked actions
by Guest Steffen_Azure- 0 replies
- 57 views
I have some ASR rules activated (set to Block) for my clients, like "Block process creations originating from PSExec and WMI commands" or "Block JavaScript or VBScript from launching downloaded executable content".While testing the rules it seems like, they work as intended but in the event viewer (as explained here) I only get an event (ID 1021) for some blocked ASR Rules . For examplem, the "Block JavaScript or VBScript from launching downloaded executable content". I used a simple script js to test it:var xmlHttp = WScript.CreateObject("MSXML2.XMLHTTP"); xmlHttp.open("GET", "https://w Continue reading...
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Unable to remove malware
by Guest with_an_f- 0 replies
- 58 views
Hi, Earlier today I got a notification from Windows Security saying I had Malware on my computer. I searched for where it was coming from and it was from Bloom.exe. I tried uninstalling the app but I couldn't find it anywhere on my apps and programs or on my control panel, which is odd since I've seen it before (didn't know it was malware). I tried searching online for various solutions but couldn't find the bloom app anywhere. I also tried removing the malware using Windows virus and protection, Malwarebytes, HitmanPro and ESET, but none of them seem to work. I don't know if this helps but th Continue reading...
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- 0 replies
- 59 views
Since November 11th in the afternoon, several glitches have been ocurring in my browsers and other apps. Weird vertical lines all over the screen are causing trouble and crashing down whenever I navigate or just open the program. It started with Opera since is the browser I use the most, but it also happened and keeps happening with other browsers such as Firefox, Google Chrome, and even Microsoft Edge. At first, even with just opening Google Chrome and adding a new window, it just was crashed. It also happens with other programs like Telegram, Discord, Instagram for PC, even in Avast Antivir Continue reading...
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Why won’t my laptop turn on?
by Guest Nuku Haungatau- 0 replies
- 51 views
The laptop shows the windows logo for a little and then just goes black Continue reading...
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What is XMRig?
by Guest fireballkallyn..- 0 replies
- 63 views
Well, according to their website, it's a crypto miner. It's been on my PC for about 24 days now, only showing twice in my task manager.For safety reasons, does anybody know the programs that install this on your PC? I saw it once on my Task Manager taking 50% of my CPU and mistakenly closed it. The second time was just about 15 minutes ago where I opened the file location so I can delete it. Well. It has been hiding in my Microsoft folder the whole time. I knew obviously that Microsoft wouldn't need to use a Crypto Miner because they are a Multi-Billion dollar company, why would they need to s Continue reading...
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online scan
by Guest Bill Minkin- 0 replies
- 59 views
does windows defender scan online? Continue reading...
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Microsoft Windows Defender is not running Offline scan and the virus is not caught yet
by Guest Haseeb Udeen- 0 replies
- 59 views
A couple of days ago, while installing a game; perhaps a virus/malware entered my computer. And now its been a very big issue for me. I tried several tricks/ways, but the virus is not caught yet. Every time the Windows boots, this error is thrown saying, the system cannot find the file specified (Run.vbs). At first, the Windows Defender was gone off the surface. I opened system settings to find it, but on the page of Windows Security, nothing was showing; void black. I searched for ways to find it, did some registry changing. But to no avail. I didn't wanna do a full reinstall of windows becau Continue reading...