Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
14,110 topics in this forum
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- 3 replies
- 665 views
First post! Firstly, thanks for looking! In a nutshell, when gaming, menus etc seem to run fine, but the moment the game itself starts, the screen cuts to black, sound still running in the background and all inputs seem to we working normally. It had been suggested it was an overheating issue, but this is a relatively new occurrence and I have never had similar problems before. I configured my GPU (MSI GTX 970) fans to run 100% speed all the time, but that did nothing either. Also, every now and then, the PC fails to boot, but when I look inside, the CPU fan isn't spinning. A few on/offs later it seems to spring back to life. Are these 2 issues linked? Any and…
Last reply by KenB, -
- 6 replies
- 950 views
Pleeeeese help me as I've recently been working with my 12 year old Grandson helping him build his very first gaming computer and have a problem installing Windows 10! The hard disc drive was purchased via the internet and is a 500GB 3.5" SATA Hard Drive 16MB,7200RPM, Hitachi, SATA III 6Gb/s. Also purchased a legal version of Windows 10 that was supplied on a USB stick. Have configured the BIOS boot to select the USB stick first, but get the fault message "Reboot and select proper boot device or insert boot media in selected boot device and press a key" and same message just continues to be displayed no matter what key is pushed? There's another fault message dis…
Last reply by KenB, -
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i'm using and old XP system computer,it's hooked up from my w-10 computer with an ethernet cable and also with wi fi It shows that I'm conected to the internet but only some things will come in it seems the things that were downloaded years ago on there mostly work. I can use internet eaplorer and go to Fox News. But when I try to download something that's not already in the XP It says I'm not on the internet.
Last reply by KenB, -
- 7 replies
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Hello all. :) So recently I was watching a film on my computer (using my computer) then I get a notification from one drive that power saving mode has been enabled, so being smart (or so I thought) I plugged my charger into my computer. The screen immediately went blank.. So assuming somehow I had turned it off I went to turn it on. Unplugged the charger.. Plugged back in.. Then I noticed the charging LED was not lit up.. Assuming that maybe it's the charger I go to a store to try another charger, they plugged it in and nothing.. Then of course here comes the sales pitch. Since this, the computer has been sitting around.. tl;dr Plugged in my charger and compute…
Last reply by KenB, -
- 1 follower
- 9 replies
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Hi to all,I am having the system restore problem again , I wanted to do a system restore but the only restore point I had was for the previous day . I don't have the box to the left that says more restore points. I clicked scan for affected programs and all it shows is relevant knowledge 1.3.338.311 which I have been trying to get rid of to no avail. Help and thanks in advance for any help. Hi to all, I am having a problem with system restore, I don't have any restore points ,so I had to do one and it is all I have. I used to have the PC make a restore point every time it restarted and if I would do a system restore I could pick from different dates. Now there is…
Last reply by KenB, -
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Hi, I have a bit of a weird problem. I have been using it about an hour ago. Just switched it on now and getting the dotted circle rotating on a blank screen. Any suggestions would be much appreciated. Thanks, Keith.
Last reply by KenB, -
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I have a Dell 6320 laptop which is running pretty well although it only has 4gb of ram installed as two 2gb cards. On my desktop machines I need to install put memory modules in matched pairs, but as the laptop often only has one slot filled this perhaps is not so important in this type of machine! My question therefore is; Is it possible to remove one of the 2gb cards and replace with a 4gb card to give me a total of 6gb of ram (i.e. unmatched cards) - I would like really to replace both with 4gb but that means junking two good 2gb cards. The machine is supposed to have a max of 8gb of ram but I have also read in several places that despite what Dell says, it is …
Last reply by KenB, -
Slow W7 on a Dell 1 2
by mij- 1 follower
- 30 replies
- 2.1k views
My wife's Dell running W7 is awfully slow. Apparently we had problems with it some 2/3 years ago. It crashed so she bought a W7 OS disk and loaded it into the Dell. It wasn't until I was fault finding something else that I noticed how awfully slow it was. jim.
Last reply by KenB, -
- 6 replies
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My old computer died and will not boot up. I have a lot of files on the hard drive that I would like to restore. I bought an enclosure that I was assured would take my disc but when I came to try it the plug would not fit in. I have been told that the enclosure is not suitable for the older discs. I would like to know if I can get an older enclosure from somewhere. The disc is an old seagate baracuda 2700.9 It is about 12 years old. Many thanks in anticipation, Kellyman
Last reply by Rustys, -
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i bought this wee tablet for my parents in law a few years ago. they both were happy enough using it until it developed a problem recently. a relative tried unsuccessfully to fix it. i decided to try and return it to factory condition, using the instructions found online. unfortunately we are not sure of the google account used in setting it up and definitely do not remember the password. a friend of mine suggested that we are now more than likely in possession of a brick. any help would be appreciated.
Last reply by Rustys, -
- 6 replies
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Hi all...can anyone help a novice user please....for some reason my windows 7 professional, 64 bit pc has suddenly stopped turning pages on sites I visit...for eg; I was looking through a shopping catalog and was able to see and read the items I had selected, but when I wanted to go onto page 2 it wouldn't let me...I contacted the company and they said there was nothing wrong with their site and they suggested I clear all my cookies etc which I did...but still remains the same...can anyone tell me whats going wrong and in simple terms how to mend it please....many thanks
Last reply by chrisn, -
- 4 replies
- 6k views
Below is the header for a message I received. It has come to my normal email address, (not any of my gmail accounts) yet purports to be about googlegroups - a system that before recently I had never heard of and have never used or even wanted to. I have had similar emails recently - they all appear to have strange message titles - i.e. not in normal print but a strange font and all seem to have a particular email contact in them somewhere "unknownperson@gmail.com" (name changed) but I have no idea who it is. I have also changed my own email addresses in the header to preserve my identity apart from the apparent sender others are not touched. Is this malicious or i…
Last reply by KenB, -
- 9 replies
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Hi I have recently bought a new laptop and have moved all my documents over from my old laptop. Having done that I installed Office. How do I moved files from 'documents' onto new Office?
Last reply by KenB, -
- 12 replies
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I was surprised not to find a thread on this subject, so I've started this, please join in and add your thoughts. I'll preface this with a little about myself, I'm a British born dual Australian/UK citizen, resident in Australia. I was horrified when the result of the referendum was announced, particularly because the majority of those voting seem to have had no idea what they were actually voting for. (I didn't get a vote, the rules precluded me from voting.) Now, some years later, it still has not been fully determined what the result of that vote actually was. I can, from a distance, now see what many people actually wanted, but most seem to have failed to app…
Last reply by Ned Seagoon, -
- 1 reply
- 479 views
i have an asus motherboard prime b350-plus iv,e just purchased an m1.2 solid state drive connected it in booted up and i have two dvd writer drives now the asus dvd drive has stopped showing up tried alsorts so i took the m1.2 drive out booted up and both of the dvd drives are showing ok now would be gratefull for some advice on this
Last reply by KenB,